RELX

Business Development Rep

• Proactively hunting and closing new business opportunities
• Building and maintaining a healthy new‑business pipeline
• Engaging decision‑makers through outbound activity, discovery calls and meetings
• Running end‑to‑end sales cycles — from first contact to close
• Delivering tailored demos and solution presentations
• Negotiating commercials and crafting compelling proposals
• Using a structured sales methodology to drive consistent results
• Collaborating with marketing, pre‑sales and wider sales teams to maximise wins
• Bringing energy, resilience and pace to a fast‑moving sales environment

Business Development / Sales – SaaS, Compliance

• Driving new business and uncovering new opportunities
• Building authentic, value-based relationships with clients
• Using our sales methodology to guide the full sales cycle
• Collaborating closely with a high-performing, supportive team
• Leading client meetings, demos, and solution presentations
• Negotiating deals and getting creative with proposals
• Contributing ideas, energy, and momentum to a fast-moving sales team

Business Development Manager

Account Manager

• As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts.
• Attaining bookings targets for our portfolio.
• Applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with the company's sales strategies and internal policies.
• Formulating and executing account strategies that address diverse needs across all levels of accounts.
• Ensuring the continuous accuracy of Salesforce records, regularly reviewing sales results and forecasts through tools like Clari and other sales enablement tools.
• Gathering, monitoring, and evaluating information, providing valuable market feedback to the business to enhance product development and refine the Go-To-Market strategy.
• Actively participating in trade shows and conferences, with predefined outcomes.
• Cultivating and nurturing relationships with key decision-makers and influencers at the customer level to actively support Elsevier's strategic objectives.

Account Manager, Life Sciences

Customer Success Manager

• Partner with Account Managers and ADS leadership to drive adoption, value realization, and renewal readiness.
• Support complex opportunities with customer context, use‑case insights, and risk assessments.
• Provide feasibility evaluations for ADS solution opportunities.
• Serve as the primary post‑sales contact for ADS customers.
• Lead onboarding, training, and workflow enablement across user groups.
• Advise on best practices for data usage, integration, and delivery (e.g., APIs, flat files).
• Coordinate migrations, upgrades, and change communication; troubleshoot and resolve issues.
• Identify and mitigate risks related to data delivery, structures, and workflows.
• Work closely with Product, ADS Delivery, Professional Services, Customer Success, and regional teams to meet customer requirements.
• Capture and relay customer feedback to improve products and processes.
• Contribute to playbooks, documentation, and enablement materials that scale success.
• Log activities, risks, and success plans in Salesforce; maintain accurate account health records.
• Operate effectively in a hybrid/virtual environment and participate in workshops, training, and team enablement sessions.

Customer Success Consultant

Consultant

• Project management of consulting engagements
• Support of business development, proposals and closing sales on medium to high value engagements
• Key driver of new analysis and models related to pricing, market and competitiveness to grow capabilities and business opportunities
• Manage and mentor junior colleagues, and ensure high level of project deliverables and project management practices
• Build and grow relationships with key clients, interfacing with industry organization and working with consulting team and internal stakeholders
• To take every opportunity to demonstrate the value of ICIS data and how it supports strategic decision-making
• Ability to travel on an ad-hoc basis

Principal Consultant

• As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts.
• The main focus of New Sales is to expand our business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base.
• The primary focus of renewal management is to nurture and expand our existing customer relationships.
• Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention.
• You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving high renewal rates.
• Practicing consultative selling, you will attain bookings targets for our portfolio and formulate account strategies that address diverse needs across all account levels.

Sales

• Exceeding quarterly and annual sales quotas
• Executing a complex, solution-based sales process encompassing multiple groups & top-level decision makers within large enterprise organizations
• Creating and executing outbound prospecting plans to ensure a substantive sales opportunity pipeline
• Defining account strategies that enable sales by partnering with Nexis Solutions Sales, Product and Marketing teams
• Developing unsolicited proposals that align with customer initiatives and position Nexis Solutions effectively to win large complex deals
• Preparing weekly/monthly/quarterly action plans and business reviews

Director of Strategic Sales

Client Partner

• Meeting and exceeding assigned revenue goals and performance objectives
• Managing and growing a defined book of LexMachina accounts, including renewals, expansions, and new opportunities
• Negotiating and renegotiating contracts resulting in an aligned objective and long-term client success
• Planning and owning territory or account approach, and managing resources
• Developing solid relationships with key customer contacts and decision makers, including legal and executive stakeholders
• Delivering clear, compelling presentations to legal, operational, and executive-level audiences
• Maintaining accurate records of all sales activity, pipeline, and opportunity progress in CRM tools
• Collaborating cross-functionally to provide customer feedback, and convey market insights and sales initiatives

Field Client Manager

• Developing new business opportunities in the SMB corporate for-profit SMB sector.
• Utilizing value/consultative based selling techniques.
• Communicating effectively the value of LN’s products and services.
• Managing pipeline, financial forecasting, activity tracking, and territory planning.
• Defining account strategies by partnering with Nexis Solution Sales, Product and Marketing teams.
• Preparing weekly/monthly/quarterly action plans.
• Utilizing Salesforce and additional automation tools.

Business Development Manager – New Business Sales

• Partner with academic and research customers to drive successful adoption and long‑term value from Elsevier’s analytics and AI solutions
• Combine deep product expertise with consultative skills to support onboarding, training, and change management
• Guide Elsevier’s potential and current clients through onboarding, change management and process improvement
• Introduce and drive change management activities to help clients maximize value from Elsevier’s product suite
• Provide oversight and guidance for the CSM when required in terms of onboarding and implementation of the business solution
• Provide in-depth training on solutions when required by the Customer and/or Sales team
• Assist and/or lead with customer escalations, leveraging expertise and providing solutions or workarounds
• Spearhead internal cross functional improvement projects and create knowledge management solutions related to SaaS products

Customer Success Consultant, Analytics

Artificial Intelligence

• Proactively cultivate adoption of Elsevier AI solutions at national and consortia level “control points” over long-term sustained engagements.
• Develop large-scale, strategic A&G deals on behalf of Elsevier’s full AI portfolio, including LeapSpace, ReaxysAI, ScopusAI, Engineering AI, and upcoming AI workflow solutions.
• Partner with Account Managers during sales as the AI technical expert: deliver tailored demos and localized outcomes-driven use cases; build customized solution proposals that integrate AI solutions with the broader A&G Solutions portfolio; own the AI-related technical and methodological components in RFPs/tenders; and address AI governance, transparency, compliance, and ethics.
• Post-sale, provide the framework and critical success factors for ongoing and increasing customer value over time, and provide ongoing advisory support to grow relationships with large-scale accounts, helping customers expand their use of Elsevier AI solutions.
• Advise the global business on regional and worldwide market trends in academic and research AI, competitor activities, and strategic priorities for continued growth in large-scale global sales opportunities.
• Bring broad expertise including deep knowledge of Academic & Government markets, strong technical acumen, excellent sales and communication skills, and the ability to manage complex, consultative projects over time.

Strategic Engagement Manager – AI Solutions

Graphics Designer

• Developing the story and visuals for compelling sales presentations
• Collaborating with sales and marketing leaders to ensure presentation achieve business goals and align with brand standards
• Transforming complex ideas into clear, concise, and visually engaging slides
• Staying updated on design trends and best practices to enhance presentation effectiveness and engagement
• Revising and refining presentations based on feedback and evolving project needs

Graphic Designer – Sales Presentations

Attorney

• Interact frequently with attorneys, legal professionals, and power users to generate clear customer requirements.
• Anticipate customer needs, especially around legal drafting workflows, and translate them into prioritized product opportunities.
• Understand how Create+ impacts customer satisfaction across drafting, review, and delivery workflows.
• Monitor legal industry trends, drafting practices, and evolving expectations around AI‑assisted writing.
• Aim to exceed customer expectations while balancing product viability and long‑term strategic goals.
• Gather insights from multiple sources—including user research, usage analytics, feedback channels, and market data—to guide product decisions.
• Make trade‑off decisions across competing priorities while maintaining alignment with Create+ strategy.
• Formulate and evaluate hypotheses using quantitative methods, including A/B testing of drafting and workflow features.
• Identify opportunities for product improvement through deep analysis of usage, adoption, and customer behavior.
• Independently manage day‑to‑day product issues and propose data‑informed solutions.
• Support go‑to‑market planning by clearly communicating customer needs and delivery timelines.
• Collaborate with Marketing, Sales, and Customer Success on launch plans and messaging for AI‑enabled drafting features.
• Provide product expertise for customer questions about function, pricing, packaging, and value.
• Solve customer needs through features that improve drafting efficiency, document quality, and workflow continuity.

Legal AI Product Manager – II, Create+

Content Manager

• Manage people, priorities, and processes across North America to ensure the timely delivery of online statutory and code updates
• Coordinate the acquisition, processing and publication of legislative content
• Ensure work is allocated effectively across teams to maintain throughput, accuracy and coverage commitments
• Provide day-to-day line management for editors and analysts
• Encourage a positive, collaborative team culture with a focus on reliability, shared ownership and continuous improvement

North America Legislation Editorial Manager

• Support the Sales organization with a variety of Sales Operations and CRM-related tasks, including reviewing, analyzing, and fulfilling business support requests
• Collaborate with cross-functional stakeholders to gather requirements, recommend solutions, and implement Salesforce enhancements aligned to business needs
• Design, build, and maintain Salesforce automations and process improvements, including flows, validation rules, approval processes, and other declarative tools
• Configure Salesforce to support business processes, including custom objects, fields, page layouts, record types, and security settings
• Assist with Salesforce administration activities, including user access support, territory alignment, account setup, and sales crediting requests
• Develop, maintain, and deliver standard and ad hoc reports, dashboards, and analytical insights to support decision-making and identify trends, risks, and opportunities
• Ensure data quality, accuracy, and integrity across Salesforce through monitoring, validation, and data management activities
• Support and troubleshoot day-to-day Salesforce issues, working with users to resolve problems efficiently and effectively
• Monitor system performance and existing processes to identify opportunities for optimization, scalability, and continuous improvement
• Stay current with Salesforce releases, features, and best practices; proactively recommend enhancements that improve business outcomes
• Create and maintain system, process, and technical documentation to support knowledge transfer, audit readiness, and long-term platform sustainability
• Participate in Jira-based work management using Copado, including UAT testing and, when assigned, implementing changes and promoting them through Salesforce environments

Business Development / Sales – SaaS, Compliance

Business Development Manager

Account Manager, Life Sciences

Customer Success Consultant

Principal Consultant

Account Manager, Life Sciences

Director of Strategic Sales

Field Client Manager

Business Development Manager – New Business Sales

Customer Success Consultant, Analytics

Strategic Engagement Manager – AI Solutions

Graphic Designer – Sales Presentations

Legal AI Product Manager – II, Create+

North America Legislation Editorial Manager

CRM Analyst