Senior Solutions Consultant, Platform Modernization Adoption

RELX

Senior Solutions Consultant guiding customer transitions to modernized insurance platforms. Leading migration strategies and ensuring successful technology adoption in the insurance industry.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $115,400 - $230,700 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead customer migration and platform adoption initiatives from legacy systems to the modernized insurance platform.
Develop and execute customer-specific migration strategies, adoption roadmaps, and change management plans.
Guide customers through complex transition phases while minimizing operational disruption and risk.
Act as a change leader, helping customers understand and adopt new platform capabilities and ways of working.
Partner cross-functionally with Client Engagement, Product, Technology, Implementation, and Customer Success teams to ensure alignment and execution.
Lead strategic discussions on APIs, data modernization, AI-enabled workflows, and integration architecture.
Identify, manage, and proactively mitigate adoption and migration risks across customer programs.
Capture customer feedback and feed insights into product, implementation, and adoption frameworks to improve scalability.

Requirements

What you’ll need

Extensive experience in solution consulting, implementation consulting, customer success, or enterprise transformation roles within complex, multi-stakeholder environments.
Proven track record of leading customers through large-scale platform migrations, ideally transitioning from legacy systems to modern cloud or data-driven platforms.
Strong insurance industry expertise, particularly around carrier operations, workflows, and enterprise modernization initiatives.
Demonstrated ability to lead customer adoption and change management efforts, ensuring successful behavioral and operational transition to new platforms.
Ability to clearly articulate the value of platform modernization, translating technical capabilities into tangible business outcomes and ROI.
Strong understanding of API-driven architectures, cloud-based platforms, data integration, and modern enterprise technology ecosystems.
Executive-level communication and stakeholder influence skills, with experience aligning senior customer and internal stakeholders across complex programs.
Proven ability to operate cross-functionally across Product, Technology, Implementation, and Customer Success teams, driving alignment and execution without direct authority.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities
Annual incentive bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution consultingimplementation consultingcustomer successenterprise transformationplatform migrationsAPI-driven architecturescloud-based platformsdata integrationchange managementadoption strategies

Soft Skills

leadershipcommunicationstakeholder influencecross-functional collaborationstrategic discussionrisk managementcustomer feedback analysisoperational transitionalignment executionbehavioral transition