Red Hat

Architect

• Winning the confidence of our prospective customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s use cases and architecture design decisions to align with the Red Hat solution.
• Designing and scoping delivery projects as well as leading consulting teams through successful customer pilot and production deployments.
• The design, creation and delivery of content that enables the broader Red Hat organization to sell (pre-sales), service (consulting) and support (CEE) our solutions at scale.
• Work closely with product business units, product engineering, consulting, support, and sales to ensure a world-class customer experience with Red Hat’s products.
• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.
• Demonstrate thought leadership in the community by producing world-class white papers, webinars, etc. and speaking at industry leading conferences.

Cloud Consulting Architect

Business Analyst

• Serve as the primary driver for the adoption of AI tools within the team
• Proactively lead the AI adoption project by organizing onboarding sessions and identifying skill gaps
• Work with data extraction and manipulation to help build analyses that drive regional business decisions
• Translate data findings and AI-driven insights into clear, visualized presentations for team stakeholders
• Consolidate AI implementation projects with a 'team-first' mindset
• Network in a workplace where you can be yourself and thrive

Business Analyst, Working Student

Full-stack Engineer

• Design, implement and test new product features.
• Investigate, diagnose and fix bugs and software vulnerabilities.
• Be responsible for the quality of our offerings, participate in peer code reviews and continuous integration (CI), and respond to security threats.
• Work with the Quality Engineering (QE) team members to ensure that projects are thoroughly tested in accordance with the testing strategy to ensure the product satisfies the release readiness criteria.
• Collaborate actively with all of our partner teams including the Engineering, Quality Engineering (QE), Documentation, Product Management, Support, Product Security, Software Productization and UXD teams to continually improve our product, processes and customer experience.
• Work with Red Hat's Global Customer Support team and partner support teams on resolving customer issues.
• Build Secure Supply Chain domain knowledge particularly with respect to Software Bill of Materials (SBOM) and vulnerability management.
• Support internal RHTPA services managed via Site Reliability Engineering.
• Contribute to our efforts to energize and build a community around the upstream projects.
• Publicize the team's work through blogs, web postings, or conference talks.

Senior Software Engineer – Trusted Profile Analyzer

Events

• Collaborate with event team colleagues, as well as work independently, to manage the execution of third party events.
• Execution consisting of planning, implementation, and post-event logistics for in-person third-party events.
• Willingness to develop an in-depth knowledge of technology and open source communities with the intention of helping to distill complex knowledge into simplified, accessible content for general audiences
• Cultivate strong, collaborative and effective partnerships with internal and external stakeholders and partners
• Create and implement email campaigns, social media campaigns, and event websites related to the event
• Maintain knowledge of event industry trends and best practices to incorporate into future planning
• Manage event budgets, post-event metrics and reporting
• Manage all aspects of event fulfillment from contract negotiation to post-event follow up including budget, staffing, brand presence, on-site logistics, and lead generation activities
• Collaborate both with event team leadership and stakeholders across the company to develop creative event marketing campaigns and plans that align with our overall team strategy and brand
• Work with cross-functional teams like product management, marketing, sales, and internal agency to ensure that event messaging, deliverables, post-event analysis, and tactics are delivered according to strategy

Global Events Marketing Manager

Customer Success Manager

• Understand customers' overall Red Hat portfolio, technical and business priorities, and success measures.
• Create and execute customer success plans with discrete milestones and actions to achieve customers’ business objectives by tasking technical execution teams.
• Identify opportunities for increased consumption, track monthly consumption against targets and plan key deployment timelines and milestones.
• In collaboration with others, apply technical knowledge and customer insights to create a migration and modernization roadmap for applicable workloads and applications.
• Orchestrate Design and Discovery Sessions to build plans for implementing solutions – governing design in line with customer business goals.
• Be the Voice of the Customer. Share insights and best practices, and connect with Engineering and Product teams to remove blockers.
• Target and resolve issues to remove impediments in order to prove the value of implementing Red Hat technologies.
• Assess the customer’s knowledge of Red Hat’s products and overall readiness to support customers through a structured learning plan and ensure delivery through partners.

Customer Success Executive – System Integrators

Account Manager

• Sell the complete Red Hat portfolio of solutions and services within assigned enterprise accounts
• Promote our Red Hat value proposition to prospective customers within a highly competitive market
• Manage complex sales cycles from prospecting to closing
• Maintain and develop new relationships within your assigned accounts
• Excel within a fast-paced, rapidly growing organization

Sales Account Manager

• Design, execute, and analyze OS-level performance benchmarks and workloads
• Communicate technical results and best practices to customers and internal teams
• Conduct statistical analysis and utilize monitoring tools like Grafana, PCP, and Prometheus
• Drive projects to completion with a focus on high-quality, repeatable deliverables
• Partner with Engineering and Product Management to resolve performance issues and characterize RHIVOS
• Utilize AI tools in Software development lifecycle, leveraging Agents and LLMs to support Performance engineering activities

Senior Software Engineer – Performance, Automotive

• Establish a trusted advisor relationship with customer executive leaders, sponsors, and key stakeholders so that all of Red Hat's activities are closely aligned with the customer's business goals
• Clearly and concisely explain the business and technical value of Red Hat, our offerings and solutions, and how they address the customer’s strategic priorities
• Assess key business challenges, develop high-level strategies for customer success, coordinate delivery, and inspire stakeholders to ensure successful customer outcomes
• Define and deliver customer success and adoption strategy with your customers and be an advocate for their needs by being a voice of the customer back in Red Hat
• Lead, coordinate, inspire, and focus organizational energy across Red Hat, including marketing, sales, product development, customer success, technical support, and partner teams to deliver on the customer success strategy
• Ensure that customers achieve maximum value from their investment using a programmatic, measurable approach during each phase of the customer life cycle
• Minimize subscriber churn through continuous engagement, value realization, education, coaching, and persuasion
• Work collaboratively with enterprise sales teams across a diverse account base on strategies for promoting adoption, account expansion, retention, and loyalty
• Recommend specific solutions to increase customers value which will improve customer sentiment, move them towards their goals, and increase Red Hat's expansion revenue
• Partner and collaborate with marketing teams to build customer referenceability
• Facilitate engagement across functional areas of the company, including marketing, sales, services, product management, engineering, finance, training, and technical support teams to handle issues impacting customer success

Customer Success Executive

• Maintenance of the Linux kernel block layer, the main software interface between storage drivers, storage protocols, software-defined storage, and file systems
• Manage high-volume backporting efforts for RHEL releases, ensuring enterprise distributions remain current with upstream innovations
• Implement and promote features that provide direct customer value
• Drive the development of emerging block technologies
• Solve complex kernel issues and performance bottlenecks
• Maintain a rigorous commitment to quality through the development of upstream CI tests and automated pipelines

Principal Software Engineer, Linux Kernel Storage

Security Engineer

• Serve as a subject matter expert in security
• Lead security assessments
• Own security posture and risk management strategy
• Drive improvements to security processes, tools, and infrastructure
• Mentor engineers on security practices
• Translate complex security risks into actionable plans

Senior Product Security Incident Commander

Sales

• Engage engineering and platform teams at a peer level
• Consult with customers to surface business drivers and technical pain points
• Lead sales campaigns from discovery to final procurement
• Translate technical solutions into business value for executives
• Guide customers through rapid app platform modernization and cloud adoption conversations
• Partner with account teams to develop territory plans

OpenShift Sales Specialist

• Lead the design of complex, production-grade solutions based on Red Hat OpenShift, focusing on Internal Developer Platforms (like Red Hat Developer Hub/Backstage), CI/CD modernization, and AI-assisted workflows.
• Lead technical discovery sessions, and workshops, to identify customer challenges and demonstrate the value of Red Hat's portfolio.
• Serve as a trusted advisor and subject matter expert on Platform Engineering and AI-Assisted Application Modernization for customer and internal teams, guiding them through design, pilot, and production deployments.
• Work with customers to identify challenges and blockers to the adoption of modern software delivery practices and collaborate with them to address their technical and business requirements.
• Work closely with Red Hat's product, engineering, professional services, and sales teams to ensure a world-class customer experience.
• Develop and share best practices, reusable assets, and architectural patterns for application modernization, contribute to whitepapers and webinars, and speak at industry conferences.

Senior Architect, OpenShift Application Platform

Consultant

• Implement automated, containerized cloud application platform solutions with a focus on infrastructure concerns including networking, storage, virtualization, security, logging, monitoring, and high availability and system resilience.
• Understand how to build production-ready container and virtualization platforms, integrated with existing enterprise systems.
• Learn new technologies quickly, including container orchestration, container registries, container build strategies, cloud storage, and software-defined networks.
• Go through an intensive training program on Kubernetes, and OpenShift technologies and related DevOps and GitOps topics.
• Travel frequently to work alongside leading financial services, retail, telecommunication, and institutional customers.
• Focus on the successful, collaborative delivery of customer requirements using Red Hat OpenShift.
• Successfully implement complex, large-scale container platform solutions in challenging customer environments.
• Help other consultants learn DevOps/GitOps paired with container technologies.
• Contribute lessons learned, best practices, and how-tos to our internal and external communities of practice.

Senior Consultant, OpenShift Infrastructure, Virtualization

• Collaborate with local sales and technical delivery teams to bring our customers the best solutions from the Red Hat Training and Certification portfolios
• Discover and analyze customer business and technical problems; apply appropriate Red Hat’s solutions to address customer needs
• Provide presales technical support for the development and implementation of complex services and solutions
• Provide trusted innovative thinking internally and with our customers
• Use deep knowledge of the solutions and the industry to provide technical expertise to sales associates and customers through sales presentations and demonstrations of our offerings; prepare detailed specifications for our offerings
• Follow standard practices and procedures for analyzing situations or data
• Organize, develop, and deliver enablement training around Red Hat technologies (e.g., Red Hat Enterprise Linux (RHEL), Red Hat Ansible Automation Platform, Red Hat OpenShift, etc.) to counterparts in sales, presales, and consulting
• Help build programs around Red Hat technical training with pre and post-requisite training curriculums
• Help organize chat sessions, help channels, and other mediums to support question and answer for customers being trained up on Red Hat technical content
• Work alongside Red Hat sales, marketing, and consulting covering the Red Hat account team to integrate a training and enablement strategy into their selling and go-to-market plans
• Collaborate with other internal Training and Certification teams such as Global Training Go-To-Market, Global Enablement, Product and Technical Learning, and Certification to stay up to date on new products and initiatives, provide feedback, and represent NA interests from an internal and customer perspective

Training Architect

Systems Engineer

• Assist in the improvement and automation of business processes and tooling
• Understand complex business requirements and translate them into requirement documents and support technical specifications
• Analyze current business processes, suggest improvements, identify inefficiencies, and participate in the implementation of enhancements
• Work with global and cross functional teams to ensure training material and process documents are completed and aligned with new and changing initiatives
• Lead testing initiatives as well execute entire testing processes