Red Hat

Full-stack Engineer

• Guide the technical direction and collaborate on architecture for the Advanced Cluster Management team in India, coordinating closely with peers in North America, APAC & EU to ensure cohesive global operations.
• Act as a technical connector and cultural bridge, facilitating knowledge transfer, creating comprehensive documentation, and preventing the formation of isolated silos.
• Lead the design and development of scalable, distributed enterprise software using Go (Golang) and cloud-native technologies.
• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality.
• Collaborate with engineering managers, product owners, and other architects to align team deliverables with the overarching multicluster fleet management strategy.
• Mentor and support a newly formed team of engineers, fostering technical excellence, code quality, and a collaborative environment to develop the next generation of technical leaders.

Principal Software Engineer – Advanced Cluster Management

• Focus on advancing and extending deployment tooling of Red Hat OpenShift to target cloud platforms, especially AWS, Azure and GCP
• Develop and maintain multiple components of Red Hat OpenShift
• Implement and maintain test plans and Prow based CI testing for OpenShift deployment components and features to support excellent quality, stability, supportability and consistency of the platform
• Investigate, communicate, and troubleshoot high priority bugs and escalated issues and propose systemic solutions to avoid similar problems happening again
• Keep learning cloud platforms to stay up to date with new and obsoleted features
• Contribute to team wide adoption of AI tooling to improve overall team performance
• Get involved in open source community projects

Principal Software Engineer – Red Hat OpenShift Installer

Cloud Engineer

• Lead project scoping and qualification for delivery
• Provide technical leadership to project teams
• Design and implement cloud application platform solutions

Cloud Architect – OpenShift, AI

Project Manager

• Lead and manage multiple customer-facing projects simultaneously to success
• Manage project scope and customer expectations
• Manage project risks, actions, issues, and dependencies (RAID)
• Manage project budget and time frame
• Build content for project activities like project kickoff, project status, and project closeout
• Lead project meetings involving both customer and Red Hat’s consulting team members
• Coordinate with territory services managers and the Resource Management Office (RMO) to manage project staffing requirements
• Work with the territory services managers to ensure that financial forecast is up to date for their respective projects
• Develop basic knowledge of Red Hat’s technologies to guide successful project management, including Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Ansible Automation Platform, Red Hat JBoss Enterprise Application Platform (JBoss EAP), Red Hat Enterprise Linux (RHEL), and Red Hat Satellite
• Maintain professionalism when solving problems and resolving issues

Solutions Engineer

• Support the assigned sales team
• Continuously expand knowledge of Red Hat offerings and solutions
• Serve as the technical liaison between Red Hat and customers
• Identify opportunities and propose technical solutions aligned with customers' business objectives
• Provide technical sales support and design architectures that incorporate Red Hat products, consulting services, and training
• Build and maintain relationships with customers and partners

Senior Solution Architect

DevOps Engineer

• Be part of a globally distributed team, offering 24x7 support through a service model that leverages different time zones to extend coverage with regular on-call rotations
• Resolve service incidents by use of existing operating procedures, investigate outage causes and coordinate incident resolution across various service teams
• Act as a leader and mentor to your less experienced colleagues, bring and drive continuous improvement ideas and help the team to benefit from technology evolution, such as AI tools utilization
• Collaborate on incident retrospective reviews and corrective items implementation
• Configure and maintain service infrastructure
• Proactively identify and eliminate toil by automating manual, repetitive, and error-prone processes
• Coordinate your actions with other Red Hat teams such as IT Platforms, Infrastructure, Storage and Network and ensure our services cloud deployment meets quality expectations
• Implement monitoring, alerting and escalation plans in the event of an infrastructure outage or performance problem
• Work with service owners to co-define and implement SLIs and SLOs for the services you will support, ensure those are met and execute remediation plans if they are not

Principal Site Reliability Engineer

• Partner with Sales teams to support deal strategy and execution, with a focus on opportunities above defined revenue thresholds
• Drive early engagement in the sales cycle to position SEAP as a value-add partner rather than a post-deal audit function
• Identify and influence cross-sell and up-sell opportunities through customer insights and compliance expertise
• Translate complex technical and compliance concepts into clear, actionable guidance for customers and internal teams
• Collaborate across Business Units to align on strategy, priorities, and deal support
• Build credibility and trust with Sales by demonstrating consistent value and contributing to quota attainment
• Lead customer-facing conversations that balance compliance requirements with business outcomes
• Continuously refine engagement models and feedback loops to improve SEAP effectiveness and adoption

Solution Architect – SEAP Compliance

• Lead the design, implementation, and maintenance of complex, production-grade software solutions deployed at scale for the Ansible Automation Platform ecosystem.
• Mentor and coach other engineers on best practices, code quality, and system design, fostering a culture of quality within the team.
• Own and deliver features with clear business impact, ensuring high quality and value to the end user.
• Lead efforts to drive and maintain the Red Hat Automation Platform in sustaining its de-facto industry standard automation platform reference.
• Troubleshoot and resolve complex problems in the network and infrastructure space, utilizing your depth of knowledge in the Ansible Automation Platform and its components.
• Collaborate with and act as a project reviewer or maintainer for other engineers and architects, driving the creation and refinement of complex software design proposals and contributing to testing frameworks.
• Support and implement the adoption of new tools and technical practices within the team to advance engineering efficiency and quality.

Senior Software Engineer

Manager

• Sell the complete Red Hat solutions portfolio, including Red Hat Linux, OpenShift, Ansible and professional services & training
• Work closely with cross functional team to identify key projects, programs, and customers to sell Red Hat’s solutions
• Advise senior IT and C-level executives within key accounts and create long-term partnerships with customers
• Manage a complex sales cycle from prospecting to closing; maintain sustainable revenue across technologies
• Develop new solutions strategies within key accounts to establish proofs of value and guide implementations of Red Hat’s solutions
• Manage the account planning process and delivery of strategic plans
• Showcase a high level of proficiency with Red Hat Sales Cloud tooling (Salesforce CRM)
• Maintain, host and lead consistent onsite customer meetings to develop relationships and explore initiatives to develop growth solutions

Strategic Accounts Manager

Account Manager

• Engage with partners to understand integration needs and define product integration points. • Evaluate partner and platform components for compatibility with Red Hat technologies. • Act as a subject matter expert representative for both Red Hat product portfolio and partner products. • Collaborate with product, architecture, and partner engineering teams. • Establish and lead engineering-to-engineering collaboration between Red Hat and partners. • Guide partners in overcoming technical development and testing challenges. • Lead cross-functional engineering reviews to ensure enterprise-grade standards are met. • Coordinate with teams to validate that software updates function correctly. • Lead regular partner interlocks with Red Hat Ecosystem stakeholders. • Work with partners to create go-to market collaterals and presentations.

Senior Engineering Partner Manager

Technical Account Manager

• Develop relationships with customer key business and IT stakeholders and become an expert on their implementations by understanding their top business goals and priorities
• Perform technical reviews and share knowledge to proactively identify and prevent issues
• Gain understanding of customer technical infrastructures and environments, hardware, and offerings
• Partner closely with engineering, development, product management, and technical support teams to debug, test, and resolve issues
• Guide customers through technology changes or potential disruptions to their service and advise them on mitigation strategies
• Manage customer cases and maintain clear and concise case and customer documentation; craft customer engagement plans
• Build a sense of trust with customers and serve as their advocate within Red Hat; analyze and present periodic reviews of operational performance to customer leadership
• Manage and grow customer relationships by delivering attentive, relationship-based support
• Travel, as necessary, to visit customers or attend internal events, following Red Hat's COVID-19 guidelines

Technical Account Manager – Ansible

Machine Learning Engineer

• Contribute to the design, development, and testing of various inference optimization algorithms in the vLLM , and related projects
• Create and manage inference serving deployment pipelines
• Benchmark, profile, and evaluate different parallelizations, quantization and sparsification approaches
• Participate in technical design discussions and provide innovative solutions to complex problems
• Stay up-to-date with the latest advancements in the open source LLM model architecture
• Stay up-to-date of latest CPU and GPU hardware architecture and features to boost AI inference performance
• Give thoughtful and prompt code reviews
• Mentor and guide other engineers and foster a culture of continuous learning and innovation
• Continuous collaboration with internal and external open source committers and contributors while contributing to vLLM and related projects

Senior Principal Machine Learning Engineer, vLLM

• Play a leading part in upstream and downstream projects related to virtualization.
• Working in the Agile Scrum methodology, take end-to-end ownership of specific areas including design in upstream development, downstream validation and packaging, L3 troubleshooting and support.
• Take shared responsibility around problem resolution, ongoing quality engineering, as well as handling vulnerabilities and other backports targeted at released versions.
• Have a leading role in your team Virtualization and Confidential computing ecosystem in Red Hat Enterprise Linux, including but not limited to Qemu, Libvirt, Attestation, Kata containers, Virt-Tools, testing frame works & suites.

Principal Software Engineer – Virtualization

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio
• Mentor and coach junior team members, and work with cross functional teams across Red Hat
• Develop examples demonstrating features of Istio within Red Hat OpenShift
• Engage with our support team to help them resolve customer issues
• Work with our documentation team to improve documentation related to the use of Istio within OpenShift
• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

Principal Software Engineer – OpenShift Service Mesh, Istio

• Contribute to the evolution of Azure Red Hat OpenShift, focusing on scalability, high availability, and seamless lifecycle management within the Azure ecosystem.
• Drive the strategy for AI integration within the platform while championing the use of AI-assisted development tools to improve team velocity and code quality.
• Act as a contributor to upstream projects, ensuring Red Hat’s interests and customer needs are represented in the broader CNCF community.
• Collaborate across organizational boundaries with Microsoft Azure engineering teams to co-develop integrated cloud-native solutions.
• Collaborate deeply with Product Management to advocate for the customer, reconciling customer demands with system constraints to define high-impact product specifications.
• Mentor senior engineers, fostering a culture of technical excellence and continuous learning.
• Work with Red Hat's Global Customer Support team and partner support teams on resolving customer issues.
• Influence the long-term product roadmap by identifying customer needs and emerging industry trends, translating them into architectural requirements, design, and code.
• Publicize the team's work through blogs, web postings, or conference talks.