Training Architect

Red Hat

Training Solution Architect supporting customer success and workforce training needs for Red Hat's open source offerings. Collaborating with sales and delivery teams to implement effective training programs.

Posted 6/16/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $118,600 - $195,680 per yearWebsite

Tech Stack

Tools & technologies

AnsibleCloudGoKubernetesLinuxOpenShift

About the role

Key responsibilities & impact

Collaborate with local sales and technical delivery teams to bring our customers the best solutions from the Red Hat Training and Certification portfolios
Discover and analyze customer business and technical problems; apply appropriate Red Hat’s solutions to address customer needs
Provide presales technical support for the development and implementation of complex services and solutions
Provide trusted innovative thinking internally and with our customers
Use deep knowledge of the solutions and the industry to provide technical expertise to sales associates and customers through sales presentations and demonstrations of our offerings; prepare detailed specifications for our offerings
Follow standard practices and procedures for analyzing situations or data
Organize, develop, and deliver enablement training around Red Hat technologies (e.g., Red Hat Enterprise Linux (RHEL), Red Hat Ansible Automation Platform, Red Hat OpenShift, etc.) to counterparts in sales, presales, and consulting
Help build programs around Red Hat technical training with pre and post-requisite training curriculums
Help organize chat sessions, help channels, and other mediums to support question and answer for customers being trained up on Red Hat technical content
Work alongside Red Hat sales, marketing, and consulting covering the Red Hat account team to integrate a training and enablement strategy into their selling and go-to-market plans
Collaborate with other internal Training and Certification teams such as Global Training Go-To-Market, Global Enablement, Product and Technical Learning, and Certification to stay up to date on new products and initiatives, provide feedback, and represent NA interests from an internal and customer perspective

Requirements

What you’ll need

4+ years of experience working in sales engineering, consulting, IT architecture, or equivalent technical experience supporting strategic accounts
Excellent communication and presentation skills; record of developing relationships at engineering, program management, and executive levels
Experience working with modern development practices like DevOps or continuous integration (CI)
Knowledge of and experience with Red Hat OpenShift Container Platform and Kubernetes
Knowledge of and experience with Red Hat Ansible Automation Platform
Knowledge of and experience with enterprise solutions and architectures, understanding of how different infrastructure elements like virtualization, private cloud, public cloud, bare metal servers, etc. work together and how Red Hat's products fit in that model
Red Hat Certified System Administrator (RHCSA) or other Red Hat Certifications are a plus
Willingness to travel up to 25%

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Red Hat Enterprise Linux (RHEL)Red Hat Ansible Automation PlatformRed Hat OpenShiftKubernetesDevOpscontinuous integration (CI)enterprise solutionsIT architecturevirtualizationcloud computing

Soft Skills

communication skillspresentation skillsrelationship buildingcollaborationinnovative thinkingorganizational skillstraining developmentcustomer supportproblem analysistechnical expertise

Certifications

Red Hat Certified System Administrator (RHCSA)Red Hat Certifications