Red Hat

Account Executive

• Sell the complete Red Hat portfolio of solutions within assigned enterprise accounts while achieving sales goals
• Promote the Red Hat value proposition to prospective customers within a highly competitive market
• Manage complex sales cycles from prospecting to closing
• Maintain and develop new relationships within your assigned accounts
• Provide leadership to an extended team of product specialists, technologists, and professional services managers
• Excel and over achieve quota within a fast-paced organization

Enterprise Account Executive

Architect

• Execute and document technical engagements that advance the adoption and growth in consumption of Red Hat products
• Conduct reviews of the customer's environment and applications to ensure they are well-architected
• Identify and aggregate technical adoption blockers discovered across multiple customers
• Be the Voice of the Customer sharing insights and best practices

Specialist Adoption Architect – APAC Commercial

Technical Account Manager

• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities.
• Perform technical reviews and share knowledge to proactively identify and prevent issues
• Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies.
• Provide advice and guidance to customers about their current and future Red Hat products; Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams
• Complete analysis and present periodic reviews of operational performance to customer leadership
• Manage customer use cases and maintain clear and concise case documentation
• Create customer engagement plans and keep the documentation on the customer's environment updated
• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas
• Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve issues
• Travel, as necessary, to visit customers and attend events within the region
• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Establish and maintain parity with Red Hat cloud technologies strategy
• Engage with Red Hat’s product engineering teams to help develop solution patterns, based on customer engagements, as well as personal experience, that drive platform adoption

Technical Account Manager – Openshift Container Platform

Full-stack Engineer

• Develop, integrate, and test NFV features on Red Hat OpenStack Platform, focusing on advanced networking technologies (Open vSwitch, SR-IOV, DPDK).
• Develop advanced networking tools in C
• Write automation scripts using Python and Ansible to streamline NFV deployments and configurations.
• Develop and Implement automatic test scenarios alongside the open-source community.
• Collaborate with cross-functional teams to define and implement solutions that meet customer requirements, particularly for telecom use cases.
• Work with tools such as OS-Net-Config to manage network configurations in NFV environments.
• Debug and resolve complex issues related to NFV, networking, and cloud infrastructure, with an emphasis on performance and reliability.
• Stay up-to-date with advancements in NFV and cloud technologies to continuously improve and innovate our solutions.
• Contribute to open-source NFV projects, particularly within the OpenStack ecosystem.
• Participate in Agile processes, including sprint planning, daily stand-ups, and retrospectives.

Senior Software Engineer – Red Hat OpenStack NFV Architecture

• Implement and optimize the data access layer within the Python/Django application
• Develop, test, and maintain the deployment artifacts for the product
• Write high-quality, maintainable code to refactor and adapt the existing SaaS application logic
• Help design and implement robust unit, integration, and end-to-end tests
• Utilize and contribute to the Continuous Integration/Continuous Deployment (CI/CD) pipelines
• Work closely with the Product managers, Product Owners, and other engineers

Senior Software Engineer – Cost Management

Backend Engineer

• Contribute to the development of the Virtualization component of the Red Hat OpenStack Platform, both in the Open Source upstream and the downstream product.
• Collaborate on the Red Hat OpenStack Platform packaging, testing, and release process.
• Maintain the Compute packages which are part of Red Hat OpenStack Platform.
• Assist with bug triage, root cause analysis and fixing.
• Provide support to customers, partners.

Software Engineer, Python – Linux – Virtualization – Openstack

• Contribute to feature development, defect fixing, testing, and process improvement
• Build and maintain testing pipelines for Shift On Stack
• Work with Red Hat OpenShift teams to shepherd code changes through processes

Software Engineer – OpenShift, OpenStack

• Serve as the technical owner for the on-prem PostgreSQL data layer
• Lead the architecture and implementation of the deployment mechanism
• Drive modifications and refactoring of the existing Python/Django application
• Champion a high level of code quality and security
• Architect CI/CD pipelines for deployable assets
• Act as a technical mentor and coach
• Collaborate with Product Management and Field Engineering

Principal Software Engineer, Red Hat Cost Management

Sales

• Act as the primary sales driver and SME on customer engagements for all Red Hat cloud offerings, including Red Hat’s managed cloud services.
• Proactively identify and qualify opportunities for cloud adoption, focusing on key sales plays like application modernization, data center migration, and VMware displacement.
• Own the cloud sales cycle within the account team, from initial discovery and value proposition to deal structuring, negotiation, and closure.
• Lead the creation and delivery of compelling commercial proposals, including Marketplace Private Offers, to meet customer needs and secure long-term commitments.
• Work directly with C-level executives, procurement, and FinOps teams to articulate the value of Red Hat's cloud solutions and consumption models.
• Develop and maintain a robust co-sell pipeline by building deep, trust-based relationships with hyperscaler account teams in your territory.
• Analyze market trends and customer consumption data to identify opportunities for conversion to sales-led, committed-spend contracts.

Cloud Sales Lead

• Create and guide new feature development; contribute to high profile and strategic open source projects in Kubernetes SIGs
• Create/submit patches for bug fixes and review patches from other contributors
• Continuously test your component/code on all levels and continuously improve our CI system
• Provide support for your component/code in production for internal and external customers
• Improve current solutions and workflows; prefer appropriately simple, repeatable solutions over more complex and failure-prone ones
• Communicate and work effectively with all levels of associates including senior management
• Document and demonstrate solutions by developing documentation, diagrams, code comments, and clear code where necessary
• Collaborate with other engineers across the Red Hat OpenShift engineering team and work alongside members of the Documentation, Support, and Quality Engineering (QE) teams

Software Engineer – API Server, OpenShift

• Create and guide new feature development; contribute to high profile and strategic open source projects in Kubernetes SIGs
• Create/submit patches for bug fixes and review patches from other contributors
• Continuously test your component/code on all levels and continuously improve our CI system
• Provide support for your component/code in production for internal and external customers.
• Improve current solutions and workflows; prefer appropriately simple, repeatable solutions over more complex and failure-prone ones
• Communicate and work effectively with all levels of associates including senior management
• Document and demonstrate solutions by developing documentation, diagrams, code comments, and clear code where necessary
• Collaborate with other engineers across the Red Hat OpenShift engineering team and work alongside members of the Documentation, Support, and Quality Engineering (QE) teams

Principal Software Engineer – API Server, OpenShift

Senior Software Engineer – API Server, OpenShift

• Play an active part in developing various projects around OpenShift Customer services that allows customers and System Reliability Engineering (SRE) teams to manage their OpenShift clusters
• Create and guide new feature development; contribute to projects in Golang
• Be responsible for our product quality, participate in peer code reviews, continuous integration (CI) and delivery (CD), respond to security threats
• Coordinate with team leads, architects and other engineers on product design and architecture
• Work with our Red Hat's global customer support team and partner support teams in resolving customer issues
• Demonstrate proficiency in utilizing LLMs (e.g., Google Gemini, Claude, etc), as relevant, for tasks such as brainstorming solutions, deep research, summarizing technical documentation, drafting communications, summarizing complex technical information, and enhancing problem-solving efficiency across the development lifecycle.

Senior Backend Software Engineer, OpenShift Managed Services

DevOps Engineer

• Lead the development and implementation of robust code and automation scripts to improve service reliability and scalability.
• Conduct thorough code reviews and testing processes to ensure the highest quality standards in the codebase.
• Work to solve moderately complex issues, making decisions that impact the service's reliability and performance.
• Mentor and guide junior engineers, fostering a collaborative environment focused on continuous improvement.
• Engage in a regular on-call rotation, taking responsibility for critical incidents and ensuring timely resolution.
• Lead incident response and postmortem processes, implementing solutions to prevent recurrence of issues.
• Collaborate with cross-functional teams to design, develop, and refine SRE tools and systems that support service objectives.
• Take ownership of tasks and projects, prioritizing them according to their impact on service health and team goals.

Senior Site Reliability Engineer

• Extend, improve, and maintain the existing live kernel patching codebase
• Participate in the upstream Linux community and contribute to live patching projects
• Collaborate with Engineering, Sustaining Engineering, Product Management, Documentation, Build teams, and the broader open source community
• Develop new test cases and investigate and fix reported bugs
• Backport fixes to supported Red Hat Enterprise Linux (RHEL) releases
• Communicate and help coordinate timelines, deliverables, feature requirements, and roadmaps
• Participate in AI-assisted code reviews, utilizing tools that provide real-time feedback, identify potential bugs, security vulnerabilities, and adherence to coding standards, contributing to a more thorough and efficient review process