Red Hat

Marketing

• Be a subject matter expert on technical features and capabilities in Red Hat technologies as it relates to Edge Computing use-cases
• Create and deliver external content like demos, blogs, how-to videos, papers, articles, etc.
• Create and deliver internal content like technical selling materials in the form of technical decks, demos, labs and reference architecture documents etc.
• Coordinate other resources across Red Hat to create and deliver content as needed
• Deliver impactful presentations at key industry and Red Hat events to relevant audiences
• Train solutions architects and other technical field associates, as well as partner technical associates, on how Red Hat technologies meet edge computing use-cases
• Communicate requirements and product improvement opportunities to relevant product stakeholders like Product Management and Engineering

Principal Technical Marketing Manager, Edge Computing

Product Manager

• Define the strategic vision, business case, and phased roadmap for the Intelligence Engine, ensuring alignment with overall digital experience and AI strategy.
• Manage the backlog, prioritize features, and communicate product updates and value to stakeholders.
• Conduct needs assessments, market research, and competitive analysis to identify opportunities for platform growth and feature enhancements.
• Collaborate with application teams, marketing, and business stakeholders across the organization to gather requirements and define user stories for personalization use cases.
• Work closely with the engineering and data architecture teams to translate product requirements into technical specifications, ensuring scalable and reliable API design and data integration patterns.
• Partner with AI/ML teams to ensure the platform supports emerging AI agent requirements as well as traditional personalization use cases.
• Define and monitor key product success metrics (KPIs) related to platform adoption, usage, performance, and business impact.
• Partner with Data Privacy and Governance teams to ensure customer data handling meets regulatory and policy requirements.

Intelligence Engine Product Manager

Artificial Intelligence

• Lead and manage the most complex net new/strategic sales opportunities, often involving multiple stakeholders and significant revenue potential.
• Develop and execute strategic sales plans to achieve ambitious revenue targets, proactively identifying and mitigating significant risks.
• Lead and mentor a team of Sales Specialists, providing guidance and support on complex sales cycles and strategic initiatives.
• Serve as a subject matter expert and trusted advisor for both internal and external stakeholders on highly specialized solutions and industry trends.
• Contribute to the development of sales strategies and methodologies, leveraging industry best practices and emerging technologies.
• Develop and deliver compelling presentations and proposals to senior-level executives, driving key decision-making.
• Build and nurture strong relationships with key partners and customers, ensuring successful collaboration and long-term partnerships.
• Develop and maintain advanced knowledge of products and solutions across the Red Hat portfolio.
• Define and implement high-impact, long-term sales strategies.
• Lead strategic relationships with key industry leaders and partners.
• Serve as the key advisor on significant product roadmaps and initiatives.
• Mentor senior sales professionals across regions.
• Coordinate with global leadership on cross-functional business strategies.

AI Sales Specialist – Telco, Media & Entertainment

Project Manager

• Lead multiple concurrent projects within the Americas Commercial Sales organization.
• Be proactive in anticipating the executive’s needs and solving challenges before they escalate.
• Proactively identify bottlenecks across different sales teams and mitigate risks.
• Lead meetings with stakeholders at all levels, fostering teamwork and driving the resolution of complex issues.
• Use Salesforce (SFDC) and other PM tools to provide senior management with clear status updates.
• Own the VP’s schedule and LATAM Commercial Leader, ensuring time is allocated to critical sales priorities.
• Manage complex international itineraries and ensure all expense reporting follows Red Hat policy.
• Maintain deep knowledge of company operations, policies, and procedures.
• Effectively manage the details of highly sensitive and critical company projects.

Project Manager – Executive Assistant

Full-stack Engineer

• Actively engage with and drive contributions within the upstream open-source communities relevant to the Red Hat Trusted Artifact Signer (RHTAS) project and Post Quantum Computing.
• Take shared ownership of the complete lifecycle of the Red Hat Trusted Artifact Signer product.
• Spearhead downstream product efforts, along with the design and implementation of robust CI/CD pipelines for these products.
• Facilitate and drive cross-product integration efforts between RHTAS and other products within the Red Hat ecosystem.
• Prioritize and ensure the security compliance of the Red Hat Trusted Artifact Signer product.
• Act as a key advocate for both the community and the product.

Principal Software Engineer

Sales Operations Manager

• Collaborate with various stakeholders to own and manage Sales forecasting on a weekly, monthly, and quarterly basis
• Build and deliver executive-level business reviews and in-dept pipeline analysis with product and industry focus
• Analyze historical and current financial data to help Sales Leaders understand the state of the business and execute go-to-market strategy
• Evaluate multiple datasets to extract relevant information, identify trends, and generate actionable insights for the business

Sales Operations Analyst

Vice President

• Serve as Red Hat’s recognized leader for its Americas Telco sales organization with a focus on Global Service Providers, Network Equipment Providers (NEP’s), ISV Partners and Global System Integrators (GSI’s) within the geographies.
• Lead and manage a team of Telco Sales Managers, Sales Account Executives, Account Solution Architects, Specialist Solution Architects, Sales Specialists within the Americas.
• Grow revenue and order intake as well as tightly managing cost.
• Continuously review and evolve the Americas Telco business, strategy, structure and talent to deliver on business goals and objectives.
• Foster a “Big Deal” mindset and orientation to ensure expansive growth in deal size. This will be underpinned by being an expert advisor on commercial arrangements and frameworks, evaluating the business value to ensure Red Hat’s ongoing sales success, especially on key opportunities.
• Drive a continuous improvement and growth culture within the team, closely managing performance, coaching and mentoring organisation leadership.
• Partner with other global and geo functional partners, to include Marketing, Finance and Sales Operations to continuously drive compliance to internal processes and standards.
• Partner with Sales Enablement to develop programs that continually enhance and improve upon the industry knowledge and solution selling skills in support of not only the Americas but also the Global Telco organization.
• Develop and lead senior (CxO) customer relationships across all key accounts in the region.

Vice President, Telco - Americas

Architect

• Serve as a strategic bridge across Red Hat Services teams and customers across the globe.
• Work directly with customer architecture, development, and operations teams to understand their challenges and demonstrate how the Red Hat Ansible Automation Platform can enhance operational efficiency, business continuity, and their ability to innovate.
• Deliver high-impact discovery, analysis, and design workshops for stakeholders (technical and business).
• Act as the technical expert during the sales cycle, owning the solution architecture, supporting presales workshops, and building compelling, value-driven proposals.
• Design and implement modern platform architectures with a strong understanding of Red Hat Ansible Automation Platform and automation at scale.
• Distill complex customer feedback into actionable feedback into Engineering and Product Management teams.
• Develop and share best practices, reusable assets, and architectural patterns, contribute to whitepapers and webinars, and speak at relevant industry events.
• Collaborate with Red Hat's product, engineering, professional services, and sales teams to ensure a world-class customer experience with Red Hat Ansible Automation Platform.
• Develop and test innovative services offerings and approaches.

Architect – Global Services, Ansible

• Define, contribute to, and collaborate with Telco partners on Blueprints and system architectures pairing Red Hat platforms with Partner technology
• Establish long-term technical relationships with key Telco partners, gathering and analyzing partner requirements and use cases to deliver meaningful business outcomes
• Play an active hands-on role in researching and then architecting various OpenShift and Telco specific features into a unified solution, proactively test the involved technologies, experiment and provide demonstrations
• Collaborate across teams (Product Management, Engineering, QE, Consulting, Support) to influence future directions and be an advocate for feature development and support needed for strategic partners’ next generation offerings
• Evangelize the team's work through blogs, web postings, or conference talks
• Collaborate with cross-functional teams to identify opportunities for AI integration, driving continuous improvement and innovation in engineering practices

Principal Software Engineer – Telco Partner Architecture

• Evolve existing source data pipelines to an ELT model of data ingestion
• Architect and build AI applications and intelligent features leveraging large language models (LLMs)
• Lead the design and implementation of new data pipelines for AI/ML model training
• Apply software engineering best practices to support CI/CD
• Mentor and provide technical guidance to other team members

Principal Software Engineer – Data Infrastructure, Data Solutions

DevOps Engineer

• Execute full software development life (SDLC) cycle within an agile environment
• Design, implement, and maintain scalable, reliable, and highly available infrastructure systems to support business applications and services.
• Automate repetitive tasks and processes using scripting and configuration management tools (e.g., Python, Bash, Terraform, Ansible).
• Manage cloud-based infrastructure (OpenShift) and optimize resources for reliability, performance, and security.
• Monitor system performance, troubleshoot issues, and ensure uptime and reliability through proactive alerting, metrics, and incident response.
• Collaborate with developers to improve application resilience, deploy code efficiently, and integrate CI/CD pipelines.
• Conduct root cause analysis (RCA) for incidents, document findings, and implement preventive measures to minimize downtime.
• Continuously improve system architecture, deployment processes, and tooling to enhance operational efficiency and scalability.
• Ensure security best practices are applied across infrastructure, including access controls, network configurations, and compliance requirements.
• Effectively communicate to stakeholders and project team members to ensure proper visibility into development efforts
• Ability to respond to the customer's tickets and inquiries

Senior Site Reliability Engineer – IT Developer Enablement Applications

• Research and collaborate on the integration and development of certification policies with subject matter experts and product managers for advanced hardware systems and components supporting Red Hat AI platforms
• Assist with integration and development of certification tests to verify enablement of Red Hat partner’s hardware systems and components with RHEL and Red Hat’s AI platforms
• Test advancing Red Hat AI platforms utilizing pytorch, vLLM and performance monitoring tools
• Work with Red Hat’s partners to certify hardware compatibility in RHEL for key features such as networking, storage, and GPU acceleration of AI applications
• Deliver continuous integration and feature enhancements in an agile framework producing automated test software packaged as RPMs and container images

Senior Software Engineer

Customer Success Manager

• Assess the customer’s knowledge and adoption level of Red Hat’s products and overall cloud readiness to support customers through their journey to maximal value from Red Hat technology.
• Orchestrate customer success plans with discrete initiatives to achieve customers’ desired outcomes by involving technical execution teams (Launch Teams, Red Hat Services, and/or Partners).
• Identify opportunities for increased consumption, track monthly consumption against targets, identify and/or plan critical deployment timelines and milestones.
• Be the Voice of the Customer.
• Share insights and best practices, and connect with appropriate Red Hat teams.
• Involve the right resources to address and remove technical blockers to adoption.
• Work collaboratively with enterprise sales teams across a diverse account base on strategies for promoting adoption, account expansion and retention, and loyalty.
• Clearly and concisely explain Red Hat's business and technical value, our offerings and solutions, and how they address your customers’ strategic priorities.
• Support the sales team to ensure that financial targets are achieved, including subscriptions for Red Hat’s offerings.
• Deep understanding of software and services technical/business with the ability to work in a rapidly growing environment.
• Understanding the relationship between customer success and services teams and other teams like sales, engineering, or support.
• Comfortable guiding and conducting presentations for customers, the general public, and internal audiences.

Customer Success Executive

Account Manager

• Responsible for managing and driving the company cloud business
• Manage overall relationships with global cloud providers, including Amazon Web Services (AWS), Microsoft and Google
• Architect program for regional cloud providers
• Report directly to the Global Vice President of Red Hat Partner Ecosystem
• Collaborate closely with executive leaders, technical teams, and field sales teams developing, executing and operationalizing both get to market and go to market plans involving cloud partners
• Lead multidisciplinary teams incorporating product, sales, and corporate functions
• Communicate regularly and transparently with stakeholders and impacted communities
• Responsible for overall cloud revenue target

Vice President – Global Cloud Partnerships

• Design and implement modern platform architectures with a strong understanding of Red Hat OpenShift, Container orchestration, Openstack, RHEL, Pacemaker and automation at scale
• Win the confidence of our customers through the successful delivery of discovery, analysis and design workshops that shape and influence the customer’s architecture design decisions to align with the Red Hat solution
• Understand industry practices and Red Hat's policies, procedures, and values
• Remain hands-on with development and implementation — especially in prototyping, Design and agile iterative delivery
• Must be able to both make strategic business recommendations and influence project direction toward business goals
• Trusted advisor to technical Red Hat and customer resources
• Considers customer culture/organization in their design and delivery of their projects and brings attention to opportunities for improvement
• Support technical presales efforts, workshops, and proofs of concept, bringing in business context and value-first thinking
• Strong experience in defining best practices for platform deployment, platform hardening, platform observability, monitoring and alerting, capacity management, scalability, resiliency, security operations
• Create reusable reference architectures, best practices, and delivery models, and mentor others in applying them
• Contribute to the development of standard consulting offerings, frameworks, and capability playbooks
• Accelerates collaboration across stakeholders and the different teams in the project