Serve as the main or backup point of contact for client accounts.
Build trusted relationships through clear communication, customer service, and results.
Guide clients through complex HR issues with sound advice and practical solutions.
Partner with clients to manage daily HR functions including employee relations, recruiting, onboarding/offboarding, training, benefits, payroll, and reporting.
Track billable vs. non-billable time and maintain a minimum of 70% billable hours once fully onboarded.
Collaborate with legal counsel on HR audits and compliance issues.
Effectively manage time/calendar to ensure tasks are handled timely and with care to ensure quality.
Serve as point of contact for payroll/HCM implementations; ensure HR compliant setup.
Occasionally attend onsite visits at client locations (as requested).
Conduct HR assessments and lead the development of gap analyses and project plans.
Use web-based tools (ClickUp, Box, SharePoint) to manage tasks, templates, and client documents efficiently.
Act as a resource and mentor to HR Advisor I team members and internal client HR teams.
Provide expert, research-backed HR advice tailored to client needs.
Guide clients in navigating employee relations challenges, investigations, and grievances.
Consult on HR strategy, talent management, and organizational development.
Requirements
6+ years of progressive HR generalist or HR management experience; HR Business Partner (HRBP) experience preferred.
Extensive experience with California labor law is required, including deep working knowledge of California employment law, including wage and hour compliance, leave management, and protected class regulations.
Experience coaching managers and employees through difficult conversations, conflict resolution, and performance challenges.
Experience working for or with a fractional HR firm is a strong plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR generalist experienceHR management experienceHR Business Partner (HRBP)California labor lawwage and hour complianceleave managementprotected class regulationsconflict resolutionperformance managementHR assessments