Real HR Hero

Human Resources

• Serve as the main or backup point of contact for client accounts.
• Build trusted relationships through clear communication, customer service, and results.
• Guide clients through complex HR issues with sound advice and practical solutions.
• Partner with clients to manage daily HR functions including employee relations, recruiting, onboarding/offboarding, training, benefits, payroll, and reporting.
• Track billable vs. non-billable time and maintain a minimum of 70% billable hours once fully onboarded.
• Collaborate with legal counsel on HR audits and compliance issues.
• Effectively manage time/calendar to ensure tasks are handled timely and with care to ensure quality.
• Serve as point of contact for payroll/HCM implementations; ensure HR compliant setup.
• Occasionally attend onsite visits at client locations (as requested).
• Conduct HR assessments and lead the development of gap analyses and project plans.
• Use web-based tools (ClickUp, Box, SharePoint) to manage tasks, templates, and client documents efficiently.
• Act as a resource and mentor to HR Advisor I team members and internal client HR teams.
• Provide expert, research-backed HR advice tailored to client needs.
• Guide clients in navigating employee relations challenges, investigations, and grievances.
• Consult on HR strategy, talent management, and organizational development.

HR Advisor II – Virtual HR Business Partner