Human Resources

• Lead coach and develop a global team of approximately 7–10 HR Generalists ensuring consistent service delivery and high team engagement.
• Lead the team of HR Generalists in supporting frontline managers with performance management compensation workforce planning employee engagement consultation employee separation/ talent transformations and people advising.
• Oversee and operationalize incoming HR generalist requests implementing efficient processes that enhance service quality and speed.
• Ensure adherence to local country labor laws and internal company policies in all generalist activities mitigating compliance risks.
• Analyze incoming HR service requests (tickets) to assess potential risk prioritize critical cases and partner with HR Centers of Excellence (COEs) to proactively reduce future case volume through continuous improvement and process reengineering.
• Collaborate with the HR Technology team to identify and implement opportunities for automation including AI-powered tools and solutions to streamline HR processes.
• Prepare and deliver monthly KPI reports to highlight team performance service trends risks and opportunities for process improvement.
• Lead global case management for Employee Relations matters ensuring fair consistent and legally compliant resolution across regions.
• Act as a trusted partner to business leaders legal partners and HR colleagues providing guidance on employee relations strategy and complex case escalations.

Senior Manager, Global HR Advisors, Employee Relations

Product Sales Specialist, HR Management

Director, Human Resources – Clinical

Employee Relations Consultant

Employee Relations Consultant – Level 1

Human Resource Generalist