Analyst

• Ensure CMDB data accuracy, compliance, and regular updates
• Align process and activities to governance policies, standards, and audit controls
• Conduct audits and resolve data discrepancies to meet compliance requirements
• Address data gaps and recommend improvements for Discovery and integration processes
• Collaborate with governance teams to establish and enforce policies for CMDB and Data Certification
• Ensure timely completion of attestation tasks and develop scalable processes for evolving audit needs
• Participate in audits and audit readiness, providing regular evidence and documentation
• Document resolutions and best practices to prevent recurring issues
• Provide training and mentorship on Configuration Management processes and compliance requirements
• Enhance ServiceNow workflows and audit controls for better efficiency and compliance

Senior Configuration Analyst

Risk

• Leverage data to develop and refine key risk and performance indicators for business continuity risk to support monitoring processes across segments
• Develop and deliver monthly and quarterly Operational Risk Profiles that aggregate data, gaps, exercise results, incidents, remediation status, and trend analysis for senior leadership
• Execute scenario analysis per annual plan, finalize conclusions and recommend management actions to remediate identified risk gaps
• Identify and document controls to align across risk registers
• Identify blind spots to improve risk profile and create operational efficiencies to drive innovation
• Collaborate with teams and business partners to ensure integrated gap remediation and business preparedness
• Support the Director to prepare reporting, compile audit materials and regulatory responses
• Ensure adherence to regulatory requirements and expectations are complied with

Senior Manager, Business Continuity Risk

Security Engineer

• Own product strategy and roadmap for core EIAM capabilities: User and Role Management, Authentication, Authorization, Privileged Access Management (PAM), and Identity and Access Reporting
• Define and prioritize enhancements that leverage Agentic AI to automate identity workflows, accelerate onboarding/offboarding, and improve real-time risk assessment
• Collaborate with engineering and architecture teams to translate AI capabilities into scalable EIAM solutions
• Ensure compliance with regulatory requirements (FRB, Part 30, OSFI) throughout AI-enhanced features
• Lead RBC-wide AI controls product management, establishing governance frameworks for responsible AI deployment
• Define policy information point (PIP) requirements to enable real-time identity risk scoring and Just-In-Time (JIT) access decisions
• Develop AI control taxonomies, audit trails, and explainability mechanisms to support risk and compliance teams
• Partner with enterprise AI governance and risk teams to align EIAM AI enhancements with corporate AI policies
• Define vision for autonomous identity governance using AI agents (e.g., intelligent access provisioning, anomaly detection, policy enforcement)
• Establish metrics and KPIs for AI-enhanced EIAM capabilities (e.g., onboarding time reduction, risk score accuracy, access review automation)
• Identify and evaluate emerging AI/ML technologies applicable to identity and access management
• Drive business case development for AI-enabled capabilities; quantify risk reduction and operational efficiency gains
• Lead product management working groups with Engineering, Architecture, Security, Compliance, and Business Stakeholders
• Communicate product vision and progress to executive sponsors and business leaders
• Manage external partnerships (vendors, consultants) for AI capabilities and best practice integration
• Mentor product management team members on AI-augmented identity strategy

Director of Product Management, EIAM – Agentic AI Identity

Systems Engineer

• Lead CyberArk AI Agent Implementations: Drive the full lifecycle of CyberArk Secure AI Agents, including deployment, configuration, and integration with existing IAM ecosystems.
• Act as a CyberArk AI SME: Provide expert guidance on AI-driven PAM strategies, including automated access provisioning, anomaly detection, and compliance monitoring.
• Optimize AI-Powered Workflows: Develop and refine AI models and scripts to automate PAM processes, reduce manual intervention, and enhance decision-making.
• Collaborate Cross-Functionally: Partner with IT, Security, DevOps, and Compliance teams to align AI-driven IAM initiatives with business and regulatory goals.
• Solve AI-Integrated Challenges: Diagnose complex technical issues in AI agent workflows, leveraging root-cause analysis and innovative solutions.
• Ensure Project Success: Manage deliverables using Agile/Scrum methodologies, track progress in tools like Jira, and maintain clear documentation (runbooks, troubleshooting guide, training logs).
• Influence Stakeholders: Communicate AI-driven IAM strategies to technical and non-technical audiences, ensuring alignment on timelines, risks, and outcomes.
• Drive Continuous Improvement: Monitor AI agent performance, identify optimization opportunities, and stay ahead of emerging threats and industry trends.

Senior IAM Systems Engineer – Global Security

• Provide global accountability to provide technical and subject matter expertise supporting cyber uses cases developed from security systems and infrastructure for security monitoring
• Work with RBC technology and/or application partners (Cybersecurity, Technology Infrastructure, SOC) to develop and strengthen use cases for continuous security monitoring
• Develop runbooks for those use cases that align with security operations processes and streamline the incident investigation and response tasks
• Periodically review use case library, perform attestation on existing use cases, participate in tuning discussions/activities and provide improvement recommendations where necessary/possible
• Develop and maintain lines of communication with various security groups, Security Operations Centre leadership and technology stakeholders
• Develop processes to support a maturing program
• Provide operational metrics and reports as needed

Senior Security Detection Engineer – Global Security

General Counsel

• Serve as counsel providing regulatory guidance and legal advice to RBC's Swap Dealer and Security-Based Swap Dealer
• Serve as secondary counsel to RBCCM’s Macro and Spread (Fixed Income) sales & trading businesses
• Advise on regulatory considerations and new initiatives
• Perform major role in collaborating with front office, Litigation, and control functions across the enterprise
• Assist in managing external counsel relationships

Associate Director, Senior Counsel – U.S. Global Markets

Financial Crime

• Conduct financial crimes oversight testing on US business units’ AML controls
• Execute the U.S. Financial Crimes Oversight Testing Schedule, including issue validation and MRA testing, on time
• Conduct regular oversight testing of key AML program controls and communicate the test plan and testing status with stakeholders
• Formally log issues discovered in testing activity and follow up to ensure resolution in a timely and reasonable manner
• Provide management reporting and escalation on results of oversight testing
• Support the identification of areas of enhancement and efficiency in the testing program
• Assist with the execution of strategic changes in the AML Oversight Testing Program as required
• Establish, develop, and maintain strong relationships with internal and external partners

Manager, Financial Crimes Oversight Testing

Claims Specialist

• Adjudication: Fairly and objectively assess disability claims using a multidisciplinary approach, prioritizing critical tasks while ensuring compliance with policies, procedures, and regulatory requirements.
• Communication: Deliver clear, empathetic, and timely communication to clients, employers, and partners, particularly when handling sensitive decisions such as claim denials.
• Critical Analysis & Decision Making: Use critical thinking to make informed, timely decisions based on thorough evaluations of claim details.
• Negotiation and Resolution: Clearly articulate claim decisions in writing and verbally to address concerns, foster mutual respect, and manage escalations effectively.
• Claim Management: Efficiently and accurately manage a high-volume caseload, calculate benefit payments, and implement return-to-work strategies to support claimants’ recovery.
• Stakeholder Building: Cultivate strong relationships with key stakeholders and claimants to facilitate recovery and successful return-to-work outcomes.
• Cross-Functional Collaboration: Collaborate seamlessly with medical, legal, and client service professionals to ensure consistency and drive positive results throughout the claims process.
• High Sustained Concentration and Mental Processing: Maintain focus and mental acuity to effectively handle complex cases and high-volume workloads.

Bilingual Disability Claims Specialist, Group Insurance

• Adjudication: Fairly and objectively assess disability claims using a multidisciplinary approach
• Communication: Deliver clear, empathetic, and timely communication to clients, employers, and partners
• Critical Analysis & Decision Making: Use critical thinking to make informed, timely decisions
• Negotiation and Resolution: Clearly articulate claim decisions in writing and verbally
• Claim Management: Efficiently and accurately manage a high-volume caseload
• Stakeholder Building: Cultivate strong relationships with key stakeholders and claimants
• Cross-Functional Collaboration: Collaborate seamlessly with medical, legal, and client service professionals
• High Sustained Concentration and Mental Processing: Maintain focus and mental acuity to handle complex cases