RBC

Bilingual Disability Claims Analyst, Group Insurance

RBC

full-time

Posted on:

Location Type: Office

Location: Mississauga • Canada

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About the role

  • Adjudication: Fairly and objectively assess disability claims using a multidisciplinary approach
  • Communication: Deliver clear, empathetic, and timely communication to clients, employers, and partners
  • Critical Analysis & Decision Making: Use critical thinking to make informed, timely decisions
  • Negotiation and Resolution: Clearly articulate claim decisions in writing and verbally
  • Claim Management: Efficiently and accurately manage a high-volume caseload
  • Stakeholder Building: Cultivate strong relationships with key stakeholders and claimants
  • Cross-Functional Collaboration: Collaborate seamlessly with medical, legal, and client service professionals
  • High Sustained Concentration and Mental Processing: Maintain focus and mental acuity to handle complex cases

Requirements

  • Post-secondary education in healthcare or a related field, or equivalent work experience.
  • Exceptional verbal and written English skills
  • Bilingualism (English and French) required
  • Excellent problem-solving and decision-making skills
  • Strong analytical skills
  • Ability to work independently with strong organizational and time management skills
  • Ability to meet the technological and confidentiality requirements of the role
  • Proficiency in digital tools, Microsoft Outlook, Excel, Word
  • Basic math skills and an understanding of financial information.
Benefits
  • A Total Rewards program that includes flexible benefits
  • Work/life balance and career development programs and investment and retirement savings plans
  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your career
  • Flexible work/life balance options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
critical analysisdecision makingproblem-solvinganalytical skillsbasic math skillsunderstanding of financial information
Soft Skills
communicationnegotiationresolutionstakeholder buildingcross-functional collaborationorganizational skillstime managementempathyfocusmental acuity