Staff Product Designer – Client Experience Operations
Wealthsimple
Product Designer
Ratehub.ca
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$40,000 - CA$130,000 per year
Job Level
Mid-LevelSenior
Tech Stack
JavaScriptWordPress
About the role
- Own the end-to-end design process, from research and ideation to prototyping, validating, and delivering high-impact product experiences that help our users make smart financial decisions.
- Act as the voice of the customer, using research, usability testing, A/B testing, and other analytical tools to understand and validate ideas, problems, and solutions, ensuring every decision delivers measurable value to users.
- Partner with product, engineering, data, marketing, and content teams to translate ideas into meaningful, user-centered experiences.
- Design responsive and consistent experiences across mobile and desktop.
- Collaborate closely with engineers to ensure design feasibility, high-fidelity implementation, and visual and functional accuracy in the final product.
- Contribute to product roadmaps and sprint planning alongside product and engineering teams.
- Build and maintain design backlogs, and help shape design strategy for the next 6–24 months.
- Support additional design needs from content and marketing initiatives across Ratehub and MoneySense.
- Facilitate workshops with stakeholders to align on goals, gather requirements, and co-create solutions.
- Communicate design concepts and rationale clearly and persuasively to technical and non-technical audiences, including senior leadership.
- Build and maintain scalable design systems and style guides to ensure consistency across products.
- Ensure all designs meet accessibility standards (WCAG) and deliver inclusive user experiences.
- Stay current with industry trends, tools, and best practices to continuously improve design processes and methodologies.
Requirements
- 3+ years of product design experience, with a strong portfolio showcasing responsive designs for web and mobile platforms.
- Proven ability to own the end-to-end design process: user research, ideation, prototyping, UX/UI design, and usability testing.
- Strong UX and UI design skills, with excellent attention to detail and a deep understanding of how to craft intuitive, impactful user experiences.
- High proficiency with Figma.
- Proven ability to leverage both quantitative and qualitative data to validate design decisions, with proficiency in usability testing tools (e.g., usertesting.com, Maze) and analytics tools (e.g., Heap, Hotjar)
- Highly organized and self-sufficient, with the ability to prioritize and manage multiple projects under tight deadlines in a fast-paced, agile environment.
- Skilled at breaking down complex problems into simple, intuitive solutions and iterating quickly based on feedback.
- Demonstrated experience building and maintaining scalable, component-based design systems using modern design principles.
- Excellent communication and collaboration skills, with the ability to present design rationale and align cross-functional stakeholders.
- Bias toward action — balancing quality and speed, knowing when to dive deep and when to move quickly.
- Comfortable with ambiguity and experienced in designing 0→1 products and features.
- Familiarity with Agile methodologies and tools such as Jira and Confluence.
- Post-secondary degree, diploma, or certificate in UX Design or a related field.
- Nice-to-haves: Experience working with Storybook or Wordpress.
- Basic understanding of front-end development (HTML, CSS, Javascript).
- Experience designing for customer-facing financial services products.
Benefits
- Competitive salary: We know it’s expensive to live/work in Canada
- Remote-first organization: we love opportunities to get together as a team, but for the most part we offer our employees the flexibility to work anywhere in Canada
- Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want
- Benefits: Health is wealth! A benefits package with no employee contribution required
- Perks: RRSP matching program, individual training allowance, fun team socials (remote AND in-person) and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product designuser researchideationprototypingUX designUI designusability testingdesign systemsHTMLCSS
Soft skills
attention to detailorganizational skillsproblem-solvingcommunication skillscollaboration skillsability to prioritizeself-sufficiencyadaptabilitybias toward actionability to present
Certifications
post-secondary degree in UX Designdiploma in UX Designcertificate in UX Design
