AI Operations Specialist, Product Operations

Ramp

full-time

Posted on: 8/22/2025

Location: California, New York • 🇺🇸 United States

✨ AI Apply

💰 $114,200 - $157,100 per year

JuniorMid-Level

CloudMavenSQL

About the role

Help accelerate Ramp’s goal of becoming the most productive company in the world through AI and seed an AI-first mindset
Deploy dozens of AI-driven automations or copilots across a focused set of non-engineering Ramp teams within 6–12 months
Enable hundreds of Ramp team members with >90% active usage of deployed workflows in their daily work
Map processes and build workflows using tools like Gumloop, n8n, Notion, Cursor, or ChatGPT plugins, and orchestrate integrations
Measure impact via dashboards, QA checks, and iteratively optimize based on user feedback
Coach internal “AI champions” and embed templates and practices into team norms to drive adoption

2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar
Deep and demonstrated experience using AI to build, ship, and transform work
Technical fluency with low-code/no-code and development copilot tools (Notion, n8n, Gumloop, Cursor, Claude Code), SQL and BI tools, APIs, scripting, or integrations
Operational empathy: able to partner with business teams to deeply understand challenges and deliver rapid solutions
Strong communicator: ability to write crisp docs and run persuasive, engaging internal training sessions
Self-starter with high ownership, comfortable with autonomy and ambiguity
Nice-to-haves: Familiarity with departmental workflows (Sales, CX, Finance, Risk, HR) and prior experience in internal enablement or change management programs