Principal Product Launch Operations Manager
ZoomInfo
Tableau
Senior Director, Product Operations
Calendly
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $248,000 - $409,200 per year
Job Level
Senior
About the role
- Design, implement, and optimize processes for strategic planning and product development
- Oversee product release processes, ensuring timely and successful launches.
- Drive accountability and predictability, manage dependencies, and reduce friction across the product development lifecycle.
- Select, implement, and manage project management and communication tools used by Product development teams.
- Work with embedded team members to maintain accurate and up-to-date product documentation, including strategy documents, roadmaps, PRDs, and JIRA.
- Serve as a key partner to Product, Engineering, Design, Marketing, and Finance departments to create and maintain clarity and drive positive outcomes for the business
- Establish and maintain clear documentation and communication channels to ensure alignment and transparency
- Define, track, and assess key performance indicators (KPIs) for performance and operational efficiency.
- Create accountability and clarity for product-specific KPIs and ensure teams have the data inputs they need for strategic decisions and continuous product improvements.
- Collaborate with R&D leadership and the Executive Team to support strategic planning and investment decisions across the product portfolio
- Ensure priorities are clear and aligned within squads, across R&D, and at the company level.
- Provide insights and recommendations based on operational data.
- Manage operational resources, including budgets and personnel allocation.
- Support and cultivate a high-performing team culture with systems for learning, recognition, and continuous improvement.
Requirements
- 12+ years of experience in business and product operations, business strategy, and program management in a SaaS environment.
- 6+ years of people management experience, leading cross-functional and multi-disciplinary product operations teams.
- Proven expertise in software development methodologies such as Agile and Scrum, and in product lifecycle management.
- Strong communication and leadership skills with a demonstrated ability to align cross-functional executives and teams.
Benefits
- Top Performer Bonus program
- Equity awards
- Competitive benefits
- Health insurance
- Retirement plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AgileScrumproduct lifecycle managementstrategic planningproduct developmentkey performance indicators (KPIs)operational efficiencyproject managementprocess optimizationdata analysis
Soft skills
communicationleadershipcollaborationaccountabilitytransparencyteam culturestrategic decision-makingalignmentinsight generationpeople management
