Product Operations Manager
Luxury Presence
Product Operations Specialist
Centene Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $55,100 - $99,000 per year
Job Level
JuniorMid-Level
About the role
- Supports the implementation and/or drives the ongoing operational maintenance of assigned product(s) or service area(s)
- Identifies opportunities for integrated process improvement
- Creates and maintains reporting tools to effectively analyze and develop process improvement opportunities
- Serves as the subject matter expert (SME) for the assigned product(s) or service area(s)
- Monitors assigned internal/external relationships to ensure compliance with contractual requirements
- Develops effective relationships with key partners and stakeholders to influence and drive operational enhancements
- Creates reports and supports business review presentations to key stakeholders
- Manages projects including the implementations for delegated functions as needed
Requirements
- A Bachelor's Degree in business administration / related field
- 2+ years of experience in Leading or supporting projects in Benefits, Product Management, Marketing and Sales, Strategic Planning, and/or Project Management –OR- Data analysis and process improvement in Benefits, Healthcare or Regulatory/Government Affairs -OR- Vendor management or oversight; preferably with healthcare vendors
- 2+ years of experience in customer service experience in a healthcare contact center or customer service environment dealing with claims, grievances pharmacy and appeals authorizations in one or more of the following: Medicare, Medicaid, PDP, Exchange etc.
- Other Experience in health care or managed care environment (preferred)
- Other Experience working the state reporting, regulatory/government affairs (preferred)
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisprocess improvementproject managementreporting toolsvendor management
Soft skills
relationship buildinginfluencingstakeholder engagementcommunication
Certifications
Bachelor's Degree
