Senior Manager, Product Operations
Sprout Social, Inc.
Director, Product Operations
Mediafly
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $155,000 - $175,000 per year
Job Level
Lead
About the role
- Establish and own frameworks, rituals, and tools that improve consistency, transparency, and accountability across the product organization.
- Mentor two Sr PMs, helping them prioritize effectively, communicate clearly, and deliver meaningful outcomes.
- Enforce a unified “rulebook” for PRDs, discovery briefs, and other product artifacts. Ensure everything lives in the right place, follows the right format, and tells the right story.
- Build repeatable systems for how work moves from idea to delivery — including how we plan, track, and review progress.
- Champion tools like Productboard, Confluence, and Jira to drive cross-functional clarity.
- Keep the trains running on time. Coordinate dependencies, track timelines, and help teams anticipate and unblock risks before they slow momentum.
- Work closely with Design, Engineering, and GTM to make sure everyone understands priorities, status, and the “why” behind decisions.
Requirements
- 8+ years in product or program management, with at least 2 years leading teams.
- Previous experience working in a SaaS company, ideally in a product operations or product management function.
- Deep experience building scalable processes for product planning, documentation, and release management.
- A knack for simplifying complexity and creating structure without bureaucracy.
- Strong communication skills — able to align executives and empower ICs alike.
- Familiarity with tools like Productboard, Jira, and Confluence, and the judgment to know when a process helps (and when it hinders).
Benefits
- Flexible working hours
- Generous Paid Time Off
- Competitive Salary
- Health Benefits
- Transparent Career Paths
- Annual Learning and Development Stipend
- Generous Paid Parental Leave
- Remote Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementprogram managementprocess buildingdocumentationrelease managementprioritizationrisk managementscalable processescommunication
Soft skills
mentoringsimplifying complexitycreating structurealignmentempowerment
