PermitFlow

Product Operations Manager

PermitFlow

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $125,000 - $175,000 per year

Job Level

JuniorMid-Level

Tech Stack

Tableau

About the role

  • Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
  • Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
  • Lead the design and improvement of product processes, tools, and systems that scale with our growth.
  • Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.
  • Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
  • Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
  • Support the integration of AI workflows and data-driven automation into core product and operational processes.
  • Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.

Requirements

  • 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.
  • Strong operational mindset: process design, data-informed decision making, and systems thinking.
  • Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.
  • Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.
  • Excellent communicator who can bridge technical and business teams.
  • Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).
  • Familiarity with AI workflows or interest in how AI augments modern product development.
  • Startup mindset: resourceful, proactive, and comfortable building from 0→1.
Benefits
  • 📈 Equity packages
  • 💰 Competitive Salary
  • 🩺 100% Paid health, dental & vision coverage
  • 💻 Company issued laptop
  • 🎧 Home office & equipment stipend
  • 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
  • 🚍 Commuter benefits
  • 🎤 Team building events
  • 🌴 Unlimited PTO

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product operationsproduct strategyprocess designdata-informed decision makingsystems thinkinganalytical skillsdata literacyproduct developmentexperimentation frameworksmetrics development
Soft skills
collaborationcommunicationalignmentexecutionsynthesis of insightsproactivenessresourcefulnesscross-functional teamworkproblem-solvingadaptability
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