PermitFlow

Full-stack Engineer

• Transform complex, manual permitting workflows into seamless, AI-enabled software experiences.
• Design and implement backend and frontend services, APIs, and data pipelines to support AI-driven workflows.
• Partner cross-functionally with Operations, Customer Success, and Sales to deliver intelligent, user-facing features.
• Work directly with users to shape product direction and rapidly ship features that drive impact.
• Own features end-to-end, from architecture and implementation to testing and production deployment.
• Help establish engineering best practices and contribute to a culture of technical excellence.

Fullstack Software Engineer – New Grad

Product Designer

• Dive into the world of construction permitting and learn from internal resources
• Identify and assess opportunities for UX and visual improvements in the PF application
• Contribute to overall strategy and decision-making about product direction
• Lead end-to-end design projects and work closely with customers, engineering, and other teams
• Help establish early processes that advocate for a design-centric approach
• Collaborate with sales and marketing to produce sales collateral and branding material
• Help design a beautiful and scalable permitting product

Senior Product Designer

Solutions Engineer

• Identify fit, blockers, and key implementation paths early to ensure smooth customer launches
• Own onboarding from sales handoff through go-live, managing timelines, customer communication, and success milestones
• Configure workflows and processes aligned with customer goals, ensuring users can operate confidently and independently
• Troubleshoot and resolve issues quickly, collaborating with product and engineering when needed
• Document best practices and repeatable playbooks to make future onboarding faster and more consistent
• Capture and synthesize feedback from customers to inform product priorities and process improvements
• Build materials, guides, and videos that scale onboarding and reduce repetitive support requests
• Train internal teams on workflows, customer insights, and best practices to improve efficiency and alignment

Customer Solutions Engineer, New Grad

Sales Engineer

• Partner with Enterprise AEs to support complex, multi-stakeholder sales cycles, with strong focus on technical validation.
• Design custom workflow configurations that leverage PermitFlow’s platform capabilities and align with customer business goals
• Scope and document technical integrations (ServiceTitan, Salesforce) to ensure seamless adoption
• Translate between operational language and technical requirements - ensuring customers, Sales, and Product all stay aligned
• Deliver tailored demos and proof-of-concepts that showcase how PermitFlow integrates into existing workflows
• Collaborate with Product, Implementation, and Customer Success to ensure successful handoff and deployment
• Create repeatable solution assets — integration guides, workflow templates, demo scripts — to scale the team as we grow

Customer Solutions Engineer

Account Executive

• Acquire net new enterprise logos
• Expand within existing roll-up and national accounts
• Convert pilots into multi-division and enterprise-wide partnerships
• Own the full sales cycle for enterprise accounts—prospecting, discovery, business case development, negotiation, and close
• Lead complex, multi-threaded deals with executives, operators, and procurement across multiple business units
• Develop and execute account strategies for net new, expansion, and PE roll-up accounts
• Build ROI-driven business cases that resonate with C-suite and board-level stakeholders
• Collaborate cross-functionally (Solutions, CS, Product, Marketing, SDR) to scope solutions and ensure successful outcomes
• Maintain forecasting accuracy, pipeline hygiene, and deal visibility throughout long sales cycles

Enterprise Account Executive

Revenue Operations

• Design and run world-class onboarding programs for AEs, AMs, BDRs, and CS
• Develop and deliver ongoing enablement sessions on discovery, qualification, negotiation, and closing
• Partner with Product, Product Marketing, and CS to ensure every release or feature is fully understood and sellable across GTM
• Serve as the connective layer between GTM, Product, Marketing, and RevOps — ensuring alignment on priorities, messaging, and field readiness
• Own and maintain enablement systems and content repositories

Revenue Enablement Manager

Account Manager

• Own strategic relationships and a $5m+ book with enterprise customers, acting as the primary point of contact for executive, operational, and field stakeholders
• Partner with the CEO and VP of Sales to bring order to a new function—uncovering best practices, running experiments, and building a scalable motion for the Account Management team.
• Lead customer success and expansion efforts across multiple divisions, brands, and geographies
• Develop and execute account plans to drive adoption, utilization, and renewals
• Identify upsell and cross-sell opportunities by deeply understanding customer goals, workflows, and growth plans
• Partner with Sales, Solutions, Product, and CS to ensure seamless onboarding, deployment, and long-term success
• Lead QBRs and executive reviews showcasing ROI, performance, and growth opportunities
• Forecast renewals, track expansion pipelines, and maintain accurate account health metrics
• Serve as a trusted advisor to customers—translating PermitFlow’s platform capabilities into operational and financial value
• Provide structured customer feedback to Product and GTM teams to inform roadmap and strategy

Enterprise Account Manager

People Operations

• Own the full People Operations function - designing and executing scalable processes across the employee lifecycle, from onboarding and development to offboarding and alumni engagement.
• Build and lead a high-performing People Ops operating cadence, setting priorities, driving accountability, and partnering cross-functionally with Finance, Legal, and Department Heads to ensure operational excellence.
• Serve as the architect and administrator of our People systems (Rippling) - maintaining data integrity, optimizing automations, and integrating tools that streamline HR, payroll, and compliance workflows.
• Drive performance, compensation, and leveling frameworks, ensuring alignment to business goals, retention, and career growth.
• Advise leadership on org design, headcount planning, and change management, balancing business velocity with a consistent and compliant employee experience.
• Champion employee experience as a strategic advantage - creating systems and resources that make information transparent, empower self-service, and build trust across the organization.
• Serve as a thought partner to the CEO and leadership team on People strategy, culture, and long-term organizational design.

Head of People Operations

Marketing

• You’ll own the strategy, execution, and growth engine that powers our next chapter of company expansion.
• Build a Predictable Pipeline Engine
• - Own the marketing-sourced pipeline number, driving consistent Marketing SALs across core marketing channels.
• - Drive data-driven experimentation of new channels — fast testing loops, creative iteration, and funnel optimization.
• Lead ABM and Enterprise Demand
• - Design and execute account-based marketing (ABM) campaigns that warm key enterprise and mid-market accounts.
• - Partner with Sales on 1-to-1 tactics: examples could include tailored ads, custom mailers, event activations, and prospect-specific collateral.
• Strengthen Product Marketing and Positioning
• - Own ICP clarity, competitive messaging, and value propositions across verticals.
• - Build enablement materials that convert — one-pagers, decks, landing pages, and case studies.
• - Partner with Product and Sales to tighten feedback loops and refine positioning by segment.
• Optimize the Funnel and MarTech Stack
• - Improve data visibility across every stage of the funnel.
• - Build a best-in-class MarTech stack that drives real results.
• Build and Lead a Lean, High-Leverage Team
• - Manage and coach internal marketers and external agencies.
• - Define success metrics, accountability, and an experimentation culture.
• - Partner cross-functionally with Sales, Product, RevOps, and Leadership to align GTM strategy.

Marketing Lead

Recruitment

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance. This is across GTM/Ops/EPD and any other roles
• Collaborate closely with executives and department heads to forecast headcount needs, design strategic workforce plans, and align hiring priorities with overall company objectives.
• Lead initiatives that strengthen our employer brand, positioning the company as a top destination for exceptional Go-to-Market, Operations, and EPD talent.
• Develop data-driven hiring strategies that anticipate future needs, optimize team structure, and ensure scalable growth across functions.
• Regularly provide insights and reporting to leadership on talent trends, pipeline health, and market intelligence to inform strategic decisions.

Talent Acquisition Lead

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance. This is across GTM/Ops/G&A and any other roles
• Lead Sourcing Strategy: Develop and execute comprehensive sourcing strategies to identify top-tier candidates
• Partner with leadership on hiring needs and priorities to implement best-in-class talent acquisition strategies and goals that are trackable, accountable, and rooted in data
• Day to day execution: Screen potential candidates to assess qualifications and fit, advise hiring managers on candidate management, track internal SLAs and timelines, and own communications with candidates
• Report on key recruiting metrics and suggest actionable changes to hit our goals to leadership

Senior GTM/Ops Recruiter

Product Operations

• Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
• Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
• Lead the design and improvement of product processes, tools, and systems that scale with our growth.
• Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.
• Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
• Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
• Support the integration of AI workflows and data-driven automation into core product and operational processes.
• Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.

Product Operations Manager

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance. This is across GTM/Ops/EPD and any other roles
• Lead Sourcing Strategy: Develop and execute comprehensive sourcing strategies to identify top-tier candidates
• Partner with leadership on hiring needs and priorities to implement best-in-class talent acquisition strategies and goals that are trackable, accountable, and rooted in data
• Day to day execution: Screen potential candidates to assess qualifications and fit, advise hiring managers on candidate management, track internal SLAs and timelines, and own communications with candidates
• Report on key recruiting metrics and suggest actionable changes to hit our goals to leadership

Customer Success Manager

• B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion.
• Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success.
• Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists
• AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers
• Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention.
• Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage.

Enterprise Customer Success Manager

Technical Recruiter

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance
• Lead sourcing strategy: develop and execute comprehensive sourcing strategies to identify top-tier candidates
• Partner with hiring managers on needs and priorities to implement best-in-class talent acquisition strategies and trackable goals
• Screen potential candidates to assess qualifications and fit; advise hiring managers on candidate management
• Track internal SLAs and timelines; own communications with candidates
• Report on key recruiting metrics and suggest actionable changes to hit goals to leadership

Senior Technical Recruiter

Engineering Manager

• We are seeking a talented Engineering Manager to lead and grow our engineering team, driving development and delivery of our innovative construction permitting software.
• Lead and manage engineers, promoting a culture of continuous learning and collaboration. Conduct regular 1:1s, feedback sessions, and career development opportunities.
• Set direction and anticipate scaling challenges through thoughtful technical and personnel planning. Define priorities, track KPIs, and manage technical debt while aligning with business goals.
• Collaborate with product, design, and cross-functional teams to define technical requirements, set timelines, and ensure timely delivery of software features. Manage agile processes to maintain high velocity and efficiency.
• Ensure best practices in architecture, system design, and code quality. Oversee the scalability, reliability, and security of systems and infrastructure.
• Work closely with stakeholders, including product, finance, and customer success teams, to prioritize feature development and enhance the customer experience.
• Lead the hiring process to grow the engineering team. Provide mentorship and career development for team members, including junior managers.

• PermitFlow is building AI agents for the $1.6T construction industry, starting with the $12B permitting market.
• Platform automates the permitting process from jurisdiction research to application preparation, submission, and tracking.
• Raised $36.5M+ with investors including Kleiner Perkins, Initialized Capital, and Y Combinator.
• HQ in New York City with hybrid schedule (3 in-office days per week); preference for NYC-based candidates or relocation.
• Lead and manage engineers; conduct 1:1s, feedback, and career development.
• Set technical direction, anticipate scaling challenges, define priorities, track KPIs, and manage technical debt.
• Collaborate with product, design, and cross-functional teams to define requirements and ensure timely delivery.
• Ensure best practices in architecture, system design, code quality, scalability, reliability, and security.
• Work with stakeholders to prioritize feature development and enhance customer experience.
• Lead hiring and provide mentorship, including to junior managers.

Platform Engineer

• Architect, design, and implement secure, scalable, and cost-efficient infrastructure solutions to support a rapidly growing product
• Design and implement backend and frontend services, APIs, and data pipelines to support AI-driven workflows
• Own features end-to-end, from architecture and implementation to testing and production deployment
• Develop and maintain automation through Infrastructure as Code and CI/CD pipelines
• Monitor, optimize, and scale our cloud infrastructure for performance and reliability
• Establish and enforce best practices for observability, logging, and alerting
• Lead and participate in incident response, troubleshooting complex issues and driving postmortem learning and improvements
• Collaborate across engineering teams to improve developer velocity while balancing reliability, security, and cost