PermitFlow

Recruitment

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance. This is across GTM/Ops/EPD and any other roles
• Collaborate closely with executives and department heads to forecast headcount needs, design strategic workforce plans, and align hiring priorities with overall company objectives.
• Lead initiatives that strengthen our employer brand, positioning the company as a top destination for exceptional Go-to-Market, Operations, and EPD talent.
• Develop data-driven hiring strategies that anticipate future needs, optimize team structure, and ensure scalable growth across functions.
• Regularly provide insights and reporting to leadership on talent trends, pipeline health, and market intelligence to inform strategic decisions.

Talent Acquisition Lead

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance. This is across GTM/Ops/G&A and any other roles
• Lead Sourcing Strategy: Develop and execute comprehensive sourcing strategies to identify top-tier candidates
• Partner with leadership on hiring needs and priorities to implement best-in-class talent acquisition strategies and goals that are trackable, accountable, and rooted in data
• Day to day execution: Screen potential candidates to assess qualifications and fit, advise hiring managers on candidate management, track internal SLAs and timelines, and own communications with candidates
• Report on key recruiting metrics and suggest actionable changes to hit our goals to leadership

Senior GTM/Ops Recruiter

Product Operations

• Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
• Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
• Lead the design and improvement of product processes, tools, and systems that scale with our growth.
• Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.
• Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
• Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
• Support the integration of AI workflows and data-driven automation into core product and operational processes.
• Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.

Product Operations Manager

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance. This is across GTM/Ops/EPD and any other roles
• Lead Sourcing Strategy: Develop and execute comprehensive sourcing strategies to identify top-tier candidates
• Partner with leadership on hiring needs and priorities to implement best-in-class talent acquisition strategies and goals that are trackable, accountable, and rooted in data
• Day to day execution: Screen potential candidates to assess qualifications and fit, advise hiring managers on candidate management, track internal SLAs and timelines, and own communications with candidates
• Report on key recruiting metrics and suggest actionable changes to hit our goals to leadership

Customer Success Manager

• B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion.
• Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success.
• Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists
• AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers
• Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention.
• Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage.

Enterprise Customer Success Manager

Technical Recruiter

• Own the end-to-end recruitment life cycle, from sourcing to offer acceptance
• Lead sourcing strategy: develop and execute comprehensive sourcing strategies to identify top-tier candidates
• Partner with hiring managers on needs and priorities to implement best-in-class talent acquisition strategies and trackable goals
• Screen potential candidates to assess qualifications and fit; advise hiring managers on candidate management
• Track internal SLAs and timelines; own communications with candidates
• Report on key recruiting metrics and suggest actionable changes to hit goals to leadership

Senior Technical Recruiter

Engineering Manager

• We are seeking a talented Engineering Manager to lead and grow our engineering team, driving development and delivery of our innovative construction permitting software.
• Lead and manage engineers, promoting a culture of continuous learning and collaboration. Conduct regular 1:1s, feedback sessions, and career development opportunities.
• Set direction and anticipate scaling challenges through thoughtful technical and personnel planning. Define priorities, track KPIs, and manage technical debt while aligning with business goals.
• Collaborate with product, design, and cross-functional teams to define technical requirements, set timelines, and ensure timely delivery of software features. Manage agile processes to maintain high velocity and efficiency.
• Ensure best practices in architecture, system design, and code quality. Oversee the scalability, reliability, and security of systems and infrastructure.
• Work closely with stakeholders, including product, finance, and customer success teams, to prioritize feature development and enhance the customer experience.
• Lead the hiring process to grow the engineering team. Provide mentorship and career development for team members, including junior managers.

• PermitFlow is building AI agents for the $1.6T construction industry, starting with the $12B permitting market.
• Platform automates the permitting process from jurisdiction research to application preparation, submission, and tracking.
• Raised $36.5M+ with investors including Kleiner Perkins, Initialized Capital, and Y Combinator.
• HQ in New York City with hybrid schedule (3 in-office days per week); preference for NYC-based candidates or relocation.
• Lead and manage engineers; conduct 1:1s, feedback, and career development.
• Set technical direction, anticipate scaling challenges, define priorities, track KPIs, and manage technical debt.
• Collaborate with product, design, and cross-functional teams to define requirements and ensure timely delivery.
• Ensure best practices in architecture, system design, code quality, scalability, reliability, and security.
• Work with stakeholders to prioritize feature development and enhance customer experience.
• Lead hiring and provide mentorship, including to junior managers.

Platform Engineer

• Architect, design, and implement secure, scalable, and cost-efficient infrastructure solutions to support a rapidly growing product
• Design and implement backend and frontend services, APIs, and data pipelines to support AI-driven workflows
• Own features end-to-end, from architecture and implementation to testing and production deployment
• Develop and maintain automation through Infrastructure as Code and CI/CD pipelines
• Monitor, optimize, and scale our cloud infrastructure for performance and reliability
• Establish and enforce best practices for observability, logging, and alerting
• Lead and participate in incident response, troubleshooting complex issues and driving postmortem learning and improvements
• Collaborate across engineering teams to improve developer velocity while balancing reliability, security, and cost