Product Operations Manager

PermitFlow

Product Operations Manager optimizing operational workflows for AI-driven construction projects. Collaborating with teams to enhance product development and streamline processes.

Posted 6/10/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $120,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Partner closely with Product, Engineering, Analytics, and AI teams to build the operational foundation that drives faster, smarter product development
Streamline how customer insights, product data, and feedback flow through the product lifecycle—from discovery and prioritization to launch and iteration
Design, implement, and continuously improve the processes, tools, and systems that enable the product organization to scale effectively
Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure alignment, launch readiness, and successful product adoption
Develop and maintain dashboards, operating metrics, and experimentation frameworks that measure product impact and improve team performance
Act as the connective tissue across Product and go-to-market teams, driving alignment, transparency, and execution excellence
Support the integration of AI-powered workflows, automation, and data-driven decision-making into core product and operational processes
Identify bottlenecks across the product development lifecycle and implement scalable solutions that improve speed, quality, and repeatability

Requirements

What you’ll need

2+ years of experience in Product Operations, Product Strategy, Business Operations, or a similar cross-functional role at a high-growth SaaS, technology, or AI-driven company
Strong operational and systems-thinking mindset, with experience designing processes and driving data-informed decisions
Proven ability to collaborate across Product, Engineering, Analytics, and business teams to drive alignment and execution
Strong analytical skills and data literacy, with the ability to synthesize insights and influence prioritization
Excellent written and verbal communication skills, with the ability to bridge technical and non-technical stakeholders
Experience leveraging AI tools and automation to improve workflows, surface insights, and increase productivity
Startup mentality: highly resourceful, proactive, and comfortable operating in ambiguity while building from 0→1

Benefits

Comp & perks

100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
401(k) savings plan
Unlimited PTO and paid family leave
Home office & equipment stipend
Daily in-office lunch and dinner provided
Commuter benefits (pre-tax transit and parking)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product operationsproduct strategybusiness operationsprocess designdata-informed decision makinganalytical skillsdata literacyAI toolsautomationdashboard development

Soft Skills

collaborationcommunicationsystems thinkinginfluenceresourcefulnessproactivityadaptabilityalignmentexecution excellenceproblem-solving