Ramp

People Success Associate

Ramp

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $104,000 - $143,000 per year

Job Level

JuniorMid-Level

Tech Stack

Go

About the role

  • Build strong partnerships with your organization's leaders, serving as their primary People Success contact and supporting them on employee engagement, onboarding, and team development
  • Act as the first point of contact for managers and employees, resolving Tier 1 performance management questions and escalating more complex issues as needed
  • In Partnership with People & Total Rewards, you’ll lead the execution and operation of company-wide People initiatives — such as performance review and engagement surveys — taking full ownership of project plans, timelines, and stakeholder coordination to ensure programs are delivered smoothly, consistently, and with high impact
  • Manage and execute small to mid-size projects that improve the employee experience within your orgs and beyond
  • Analyze data and feedback to identify trends in your orgs, and help propose action plans that improve employee experience and retention
  • Take full ownership of the roll-out and implementation of your work — no task is too big or too small for you

Requirements

  • 3+ years of experience in the HR/People space or in a client-facing/project management role, with exposure to employee lifecycle programs
  • Strong project management skills, with the ability to manage timelines, coordinate stakeholders, and deliver high-quality results
  • Excellent written and interpersonal communication; proactive and relationship-oriented
  • Comfort handling employee and manager questions, knowing when to escalate to senior partners
  • Analytical mindset: able to gather and interpret feedback/data to drive action
  • “No task too big or too small” mentality — you thrive in an ambiguous, fast-paced environment
  • Experience supporting Go-to-Market (Sales, CX, etc.) organizations is a strong plus
  • Previous people management is not required, but a strong interest in growing into a People Partner role is encouraged
Benefits
  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $5,000 per year)
  • WFH stipend to support your home office needs
  • Wellness stipend
  • Parental Leave
  • Relocation support to NYC or SF (as needed)
  • Pet insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementdata analysisemployee engagementonboardingperformance managementemployee lifecycle programsstakeholder coordinationaction plan developmentperformance review executionengagement survey execution
Soft skills
interpersonal communicationwritten communicationrelationship-orientedanalytical mindsetproactiveadaptabilityproblem-solvingteam developmentownershipcustomer service
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