Rakuten

Business Development Rep

• Expands base of business through acquisition of net new customers/opportunities through establishing relationships with key decision makers, consulting on solution roadmap to achieve future growth
• Partners with Account Executives, Account Managers, and/or Partner Manager to hand off relationship
• Conducts secondary qualification of opportunity, confirming information provided by SDR to confirm viability
• Qualifies high priority web-based inquiries, lapsed customer lists, leads from networks, and ‘cold’ leads
• Generates opportunity plan for active pursuits (customer needs, value prop, etc.)
• Nurtures and closes lead, maintaining customer & opportunity data in CRM

Business Development Manager

Performance Marketing

• Lead the development and execution of Rakuten International’s external narrative within the performance marketing ecosystem.
• Translate strategic initiatives, product innovation, and partnerships into clear and compelling market-facing narratives.
• Collaborate with marketing and research teams to develop narrative-driven reports and industry insights.
• Monitor developments across the affiliate, retail media, and performance marketing landscape.
• Develop and lead media strategies that elevate the presence of Rakuten International’s performance marketing businesses.
• Serve as the strategic communications advisor to senior leadership.
• Align communications across Rakuten Advertising and Rakuten Rewards to ensure a cohesive performance marketing narrative.

Director, Corporate Communications, Performance Marketing

Product Marketing

• Collaborate with the Product team to develop compelling, differentiated product messaging and positioning
• Inform messaging priorities with compelling and timely assessment and insights on market knowledge, competitive insights, buyer personas, business performance analytics, and corporate priorities
• Develop and partner with Sales Enablement to educate internal teams on our B2B products, the value propositions for each, and develop compelling messaging that will address their needs for the jobs to be done
• Create and deliver product demos to illustrate Rakuten’s capabilities, differentiators, and benefits for practitioners
• Partner closely with Commercialization Strategy on analytics, research, and insights to influence and inform product roadmap and drive pricing and packaging
• Closely collaborate with management to build compelling, high-performing marketing campaigns that contribute to increased sales pipeline and new customer acquisition
• Become an expert on the market, competitive landscape, and buyer needs and behaviors, with documented materials and regular presentations to educate internal teams
• Conceptualize, write copy and provide art direction for educational and value-based product content for a variety of channels and purposes
• Create compelling marketing content that maps to integrated marketing campaigns and product promotion themes (blogs, white papers, guides, emails and videos) and maintain development plan for resourcing and coordinated campaign planning

Product Marketing Manager

• Lead our go-to-market (GTM) strategy, product positioning, and B2B demand efforts
• Own product positioning, messaging, and differentiated value propositions across our portfolio
• Lead GTM marketing planning for launches and key product initiatives, partnering closely with Product, Sales, Sales Strategy/Enablement and Marketing
• Develop customer segmentation and ICP frameworks; refine personas, use cases, and buyer journeys
• Drive competitive intelligence and market research to inform product strategy, pricing/packaging input, and GTM priorities
• Create and maintain core product marketing assets (pitch decks, one-pagers, solution briefs, case studies, web messaging, demos, FAQs)
• Build and execute B2B marketing strategies that drive qualified pipeline, revenue growth, and expansion
• Drive Demand Gen through the development of integrated campaigns across channels (email, paid, organic, webinars/events, partners)
• Develop ABM strategy and collaborate with Sales on target account selection, plays, and measurement
• Work with Marketing Ops to define funnel metrics, attribution approach, and reporting that connects programs to revenue outcomes
• Manage and mentor a team (product marketing, B2B marketing)

Director, B2B – Product Marketing

Product Manager

• Own the end-to-end product vision, strategy, and roadmap for the RCLON platform, aligned to business objectives and revenue growth targets.
• Serve as the single accountable product owner for a multi-partner, multi-publisher platform operating at significant scale and complexity.
• Translate company and partner goals into clear product priorities, tradeoffs, and execution plans.
• Act as the primary product liaison between RCLON and the broader Rakuten Rewards Product organization.
• Partner closely with Engineering to define scope, sequencing, and delivery plans.
• Build strong working relationships with Sales, Business Development, Operations, BI, and Compliance.
• Drive the evolution of data integrations, reporting tools, and analytics capabilities.
• Ensure the platform scales reliably as offer volume, partners, and transaction complexity grow.
• Own product accountability for PCI, SOC 2, and related compliance requirements.

Lead Product Manager

Manager

• Cultivate and expand strategic relationships with 20+ key affiliate agencies and networks
• Analyze agency and network performance metrics and develop ambitious growth goals
• Collaborate cross-functionally with Sales, Marketing, Finance, Product, and Operations teams
• Ensure compliance with all company policies, industry regulations, and legal requirements
• Provide training and support to the sales team on commercial processes

Associate Agency Development Manager

Product Designer

• Own end-to-end design and set the design direction of Rakuten’s core member experience across Web, iOS, and Android, from problem framing through shipped product
• Define foundational UX patterns and interaction standards that scale and uplift craft
• Drive research and competitive analysis to uncover pain points and validate solutions
• Shape squad-level vision, influence product direction through compelling presentations, and build stakeholder buy-in
• Collaborate cross-functionally with product managers, engineers, and UX writers; communicate design rationale clearly and make pragmatic tradeoffs with engineering
• Navigate complex stakeholder dynamics across multiple teams, driving alignment and maintaining momentum
• Contribute informally to design culture through critiques, knowledge sharing, and helping raise the bar across the broader design org
• Leverage AI tools and Claude Code to rapidly build interactive prototypes that validate UX concepts early, reducing reliance on engineering cycles for exploratory work
• Embrace AI-assisted workflows across research synthesis, ideation, and iteration, bringing a modern, tool-forward approach to the design process

Lead Product Designer, Growth

User Researcher

• Lead UX research end-to-end, from problem framing through synthesis and recommendation
• Translate ambiguous business questions into structured research plans aligned to product goals
• Design and execute qualitative and quantitative research across discovery, evaluation, and optimization
• Synthesize research, analytics, and market signals into actionable product insights
• Deliver evidence-based recommendations that inform product direction, risks, and tradeoffs
• Present findings clearly and confidently to senior and cross-functional stakeholders
• Build strong partnerships with Product, Design, Engineering, and Marketing
• Influence prioritization and roadmap decisions through research-backed storytelling
• Contribute to research standards and improve research literacy across teams

Senior UX Researcher

Human Resources

• Provide administrative support to the Employee Relations (ER) team.
• Creation of new job aids, manuals, and tools.
• Assist in the maintenance of confidential employee documentation for current files.
• Develop a new organizational system.
• Utilize AI tools and Excel for data analysis and reporting on ER metrics and goals.
• Assist in production for ER presentations and training sessions.

Intern – Employee Relations

Accounting Manager

• Supporting specific fixed asset tasks
• Obtaining serial #'s for all fixed assets
• Reconciling the serial # from the invoice to the Oracle fixed asset ledger
• Reconciling the Oracle asset # to the physical counts
• Validating all transfers and disposals of assets

Intern, Accounting

Account Manager

• Assist Publisher Partnerships team leveraging a combination of analytics/insights reporting and third-party tools to source quality publishers.
• Manage Jira requests and internal inquiries from cross functional teams.
• Contribute to Publisher Operations projects such as Publisher Surveys, Newsletters, and Promotional Calendars.
• Discover prioritized vertical leads specific to Influencer leads and help distribute throughout NA Publisher Influencer team.

Intern – Publisher Partnerships

• Develop and Maintain Web Applications: Design, build, and maintain front-end and back-end features for web applications, ensuring they are scalable and high-performing.
• Build AI Front-End User Experience: Use HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue to create intuitive and responsive user interfaces.
• Develop AI Back-End Services: Build server-side logic and APIs using technologies like Node.js, Python, Java, or Ruby. Building highly flexible, scalable Agentic AI Framework by leveraging popular AI toolset like LangChain etc.
• Data schema design and database management: Design and manage databases, such as MySQL, MongoDB, PostgreSQL, or others, ensuring efficient data storage and retrieval.
• Integrate APIs and Third-Party Services: Integrate external APIs and services, such as OpenAI APIs, payment gateways, social media APIs, or analytics tools, as needed.
• Perform Testing and Debugging: Write unit, integration, and end-to-end tests, troubleshoot issues, and resolve bugs across the full stack of the application.
• Optimize for Performance: Improve performance by optimizing application code, databases, and server configurations to reduce latency and increase efficiency.

Intern - Software Engineering, AI User Experience

Communications

• Lead the development and execution of integrated external communications programs, including media relations, thought leadership, executive communications, and corporate storytelling
• Create and execute high-quality communications materials, including press releases, messaging frameworks, media pitches, executive talking points, and briefing documents
• Serve as a primary media contact for designated beats or business areas; build and maintain strong relationships with journalists and industry influencers
• Collaborate with multiple marketing, commercial, and leadership teams to align and execute communications strategies that help them meet their business objectives
• Serve as our in-house expert on media coverage, industry trends, and issues that may impact the company’s reputation
• Support executive visibility initiatives, including speaking engagements, bylined content, and conference participation
• Lead project management for complex communications initiatives, including coordination of timelines, approvals, and deliverables