Rakuten

Business Development Rep

• Act as a specialist in affiliate channel sales, providing expertise in Retail verticals.
• Coordinate externally with clients and partners, ensuring that prospect needs are met and maintaining strong, professional relationships to drive client satisfaction and repeat business.
• Resolve complex issues during the sales process with a focus on maintaining strong relationships and achieving mutually beneficial outcomes for both prospective clients and the organization.
• Represent Rakuten Advertising at trade shows, seminars and industry events.
• Understand our competitive landscape to effectively sell against competitors and position Rakuten Advertising as the market leader.
• Use the MEDICC sales methodology to qualify prospective client deals across a full-cycle sales pipeline.
• Accurately forecast pipeline using Salesforce and Gong while also utilizing Gong to improve all facets of the sales process.
• Utilize in place strategic sales systems to track pipeline performance and progress, ensuring that sales targets and KPIs are met while maintaining high-quality customer service.
• Consult on sales strategies and solutions, collaborating with stakeholders across acquisition to provide guidance on best practices and develop customized approaches for prospective clients.
• Some travel required.

Senior Business Development Representative

Product Designer

• Design, build, and maintain front-end and back-end features for web applications
• Create intuitive and responsive user interfaces
• Build server-side logic and APIs using various technologies
• Design and manage databases ensuring efficient data storage and retrieval
• Integrate external APIs and services as needed
• Write unit, integration, and end-to-end tests and troubleshooting

Intern – Software Engineering, AI User Experience

• Collaborate with cross-functional teams to define and execute the product vision and strategy for AI user experiences.
• Conduct market research to identify customer needs, market trends, and competitive landscape to inform product decisions.
• Assist in developing and maintaining the product roadmap, ensuring alignment with business goals and customer needs.
• Define and prioritize product features and requirements, working closely with engineering, design, and other stakeholders.
• Collaborate with UX/UI designers to create intuitive and engaging user interfaces for AI-driven products.
• Utilize data and analytics to make informed product decisions and measure the success of product features.
• Communicate product plans, progress, and results to stakeholders, ensuring transparency and alignment.
• Assist in managing product development projects, ensuring timely delivery and high-quality outcomes.
• Gather and analyze customer feedback to continuously improve the AI user experience.

Product Manager, AI User Experience – Intern

Salesforce Developer

• Analyzing users' requirements and providing system solutions
• Designing, coding, and implementing Salesforce applications and related tools
• Testing the stability and functionality of the application
• Troubleshooting and fixing bugs
• Maintaining the security and integrity of the application software

Salesforce Engineer – Business Support

Network Engineer

• Handle operations, implementing and maintaining existing networks
• Define and design new networks and integration of new technologies
• Participate in projects ranging from deployment of new datacenters to monitoring and capacity planning
• Network administration and engineering for Rakuten’s global platforms
• Monitor IT infrastructure and platforms, troubleshooting, and solving emerging problems
• Participate in release management, patching, upgrades, and version control across hybrid environments
• Use CI/CD practices (Jenkins, Git workflows, and infrastructure-as-code principles)
• Develop new tools and frameworks for operations or improve existing tools and frameworks
• Participate in 24x7 on-call rotation of 1 week on-call shifts
• Investigate and improve open-source technologies relevant for the operations
• Understand the requirements of potential customers and develop demos and prototypes
• Plan the operations process, execute operations according to plan, and report progress to management
• Work closely with network teams in Japan and Europe

Senior Network Engineer

Manager

• Perform standards essential patent activities (3GPP and O-RAN Alliance)
• Construct intellectual property portfolio for mobile communications networks and mobile terminals (mainly patents)
• Extract inventions from development activities for patent filing and prosecution
• Conduct patent analysis in licensing activities
• Perform intellectual property clearance in the relevant fields
• Review contracts and handle licensing in the relevant fields
• Formulate intellectual property strategy
• Coordinate many intellectual property activities related to foreign subsidiaries
• Frequently use English in internal and external meetings and present IP updates at company-wide conferences
• Work closely with company executives and cross-functional development teams to establish IP activities from scratch

Senior Business Development Representative

Intern – Software Engineering, AI User Experience

Product Manager, AI User Experience – Intern

Salesforce Engineer – Business Support

Senior Network Engineer

Intellectual Property Manager, Patent Filing and Prosecution