Rain

Blockchain Engineer

• Be a critical part of the technical and product roadmap
• Contribute to our backend and blockchain infrastructure
• Interact with smart contracts across multiple chains
• Drive the development on new smart contracts and support new chains
• Scale our on-chain infrastructure to millions of end users globally
• Rapidly ship new capabilities to our customers
• Help drive the architectural decisions of a rapidly evolving product

Software Engineer – Blockchain

Account Manager

• Own the customer lifecycle post-sales, through onboarding, and into adoption, renewal, and expansion.
• Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding and integration.
• Drive revenue by identifying use-case expansion, upsell/cross-sell opportunities, and leading renewals & commercials end-to-end.
• Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
• Support the design and implementation of onboarding workflows for new business customers.
• Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
• Work with product managers to define business requirements for onboarding and create user stories.
• Use analytics tools to track and measure the success of onboarding processes and report key findings to stakeholders.

Solutions Engineer

• Lead customer implementations from technical discovery from onboarding to production deployment.
• Troubleshoot client technical issues and provide hands-on support for Rain's platform integrations.
• Support customer conversations around API capabilities and guide clients through Rain platform development.
• Collaborate with product and engineering to provide structured customer feedback and influence roadmap decisions.
• Bridge the gap between customer needs and engineering solutions, escalating and advocating for fixes

Solutions Architect

Data Analyst

• Build dashboards and data sources that enable self-serve – clear, trusted views that drive operating cadence and day-to-day decisions.
• Insights discovery – you’ll establish a rhythm that consistently surfaces what matters to the people who need it most.
• Own metric quality with stakeholders – you’ll partner with Product and Engineering to ensure we can answer the most important questions and ensure reliability.

Senior Data Analyst

Program Manager

• Serve as the primary point of contact for Uptop’s professional sports partners
• Lead customer support efforts across all sports rewards programs, ensuring high partner satisfaction
• Work closely with sports teams to understand business goals, fan engagement strategies, and success metrics
• Guide partners through launches, optimizations, and ongoing program execution
• Gather, synthesize, and prioritize product feedback from sports partners
• Translate partner needs and insights into clear product requirements and feature improvements
• Partner with engineering and design to guide product development and iteration
• Ensure the rewards product continues to evolve toward scalability, reliability, and performance
• Own end-to-end execution of sports rewards programs, from planning through launch and optimization
• Coordinate cross-functional efforts across product, engineering, support, and marketing
• Track milestones, manage risks, and ensure on-time delivery of initiatives
• Audit and monitor marketing campaigns in real time, identifying issues and opportunities for optimization
• Collaborate with sports teams to architect rewards-driven marketing strategies

Product Program Manager

Product Designer

• Own end-to-end design for core product features across our ecosystem, from problem framing to shipped UI
• Lead user research and usability testing to validate assumptions, uncover pain points, and inform design decisions
• Rapidly prototype concepts and workflows to explore solutions, align stakeholders, and de-risk implementation
• Design clear flows, wireframes, and high-fidelity interfaces that balance user needs, business goals, and regulatory constraints
• Partner closely with product, engineering, and operations to ship, test, and iterate on real-world workflows
• Advocate for users by translating complex requirements into simple, usable experiences
• Contribute to and evolve our design system; collaborate with engineering to ensure consistency and scalability
• Identify and resolve UX and UI inconsistencies across the product
• Champion accessibility and inclusive design at both the feature and system level
• Develop and maintain a deep understanding of competitive offerings and how they impact consumer choices and preferences, and how they should influence our product features
• Define and establish key product design metrics

Senior Product Designer

Project Manager

• Manage cross-functional projects across Rain’s ecosystem, including product launches, partner integrations, value added service project planning and network initiatives.
• Oversee integrations with banking partners, payment processors, and strategic partners, ensuring seamless technical and operational alignment.
• Coordinate across product, business development, operations, compliance, and finance teams to keep priorities synchronized and deliverables on track.
• Build and maintain project plans, tracking systems, and dashboards that create visibility across leadership and teams.
• Identify dependencies, surface risks early, and drive resolution to maintain timelines and quality.
• Lead initiatives tied to Visa and Mastercard programs, network value-added services, and partnership rollouts.
• Support global expansion projects by coordinating readiness across markets, products, and partners.
• Establish scalable frameworks and processes for efficient execution and consistent delivery.
• Contribute to the long-term development of Rain’s project management discipline, setting standards and best practices for future growth.

Senior Project Manager

IT Support

• Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting.
• Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths.
• Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking.
• Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting.
• Own identity and access management across tools, ensuring users have the right access at the right time.
• Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS).
• Audit and clean up existing permissions across tools, including 1Password vault access and admin roles.
• Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards.
• Lead the rollout and management of hardware-based authentication (e.g., YubiKeys).
• Define and document policies around device usage, access, and security best practices.
• Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs.
• Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies).
• Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools.
• Continuously evaluate and improve Rain’s internal IT and security stack as the company grows.
• Support new office setup and office IT needs, coordinating with external partners as needed.
• Act as the point person for IT-related vendor relationships, contracts, and negotiations.