Rain

IT Manager

Rain

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $140,000 - $200,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudVault

About the role

  • Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting.
  • Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths.
  • Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking.
  • Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting.
  • Own identity and access management across tools, ensuring users have the right access at the right time.
  • Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS).
  • Audit and clean up existing permissions across tools, including 1Password vault access and admin roles.
  • Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards.
  • Lead the rollout and management of hardware-based authentication (e.g., YubiKeys).
  • Define and document policies around device usage, access, and security best practices.
  • Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs.
  • Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies).
  • Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools.
  • Continuously evaluate and improve Rain’s internal IT and security stack as the company grows.
  • Support new office setup and office IT needs, coordinating with external partners as needed.
  • Act as the point person for IT-related vendor relationships, contracts, and negotiations.

Requirements

  • 4–7+ years in IT operations, systems administration, or similar roles, ideally at a hyper growth startup or fintech business.
  • Owner mindset – You take pride in being the person who “gets things done,” owning problems end-to-end and improving systems proactively.
  • IT & Security fluent – You have strong hands-on experience in IT operations and are comfortable owning foundational security practices in a growing company.
  • Operationally excellent – You thrive in environments with frequent onboarding, fast growth, and evolving needs, and you know how to build processes that scale.
  • Technically fluent – Comfortable working with identity providers, MDM tools, access management systems, VPNs, and modern SaaS environments.
  • Security-conscious – You think deeply about least privilege, access controls, and authentication, even when balancing speed and usability.
  • Clear communicator – You can explain technical concepts simply, write clear documentation, and partner effectively with both technical and non-technical teams.
Benefits
  • Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.
  • 401(k) with matching: Invest in your future, just like we’re investing in ours.
  • Ownership that matters: Every team member gets equity because we believe in building together.
  • Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates.
  • Unlimited PTO: Because time to rest and reset is just as important as time to ship.
  • Product-first perks: Monthly budget to test our cards and features like a real user.
  • Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.
  • Home office setup: One-time stipend to create a space that works for you.
  • Team connection: Frequent company events, team dinners, and offsites to stay connected.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT operationssystems administrationidentity managementaccess managementdevice lifecycle managementsecurity configurationshardware troubleshootingrole-based access controlsMFA enforcementautomation of IT workflows
Soft skills
owner mindsetoperational excellencetechnical fluencysecurity consciousnessclear communication