Rail Delivery Group

Manager

• Play a leading role at the heart of the rail industry, shaping policy that directly influences how the railway works for passengers, customers and funders.
• Provide clear, credible advice to senior leaders across the organisation and to members and key external stakeholders.
• Work with government, industry and delivery teams — turning evidence and insight into policy that supports real change.
• Lead high‑quality policy advice and services for our members and industry partners, focusing on essential issues.
• Think strategically and creatively, developing ideas aligned to business priorities and translating them into briefing or consultation responses.

Policy Manager

QA Engineer

• Manage and deliver QA across programs and projects.
• Support the Senior QA Manager in developing and managing the Quasar Framework.
• Conduct and ensure technical QA delivery across projects.
• Develop and maintain test and QA strategies across programs.
• Manage requirement traceability and support testing tools.

Technical QA Manager – 12m FTC

Solutions Engineer

• We’re seeking an experienced solution architect with a strong track record in ticketing technologies, who can work at the intersection of transport and tech.
• You’ll need to be fluent in the language of wireless architectures, encryption and cloud architecture.
• Strong leadership, strategic thinking, and the ability to drive clarity across complex technical domains are essential.

Lead Solution Architect, Barcode – 12m FTC

Project Manager

• Leading projects – representing them with stakeholders, resolving blockers, whilst coordinating a strong and capable cross-functional team,
• With the support of your team, establish, maintain and manage project plans, tracking and monitoring progress and issues and taking necessary actions and decisions.
• Develop and maintain productive and professional external and internal senior stakeholder relationships to ensure that programmes are delivering to industry needs and realising the required benefits.
• Manage risks, issues and change. Initiate corrective action against identified risks and issues to achieve programme objectives. Manage change considering business benefit and impact on costs and time
• Set up the appropriate governance for the Programme in line with RDG’s existing governance structure. Responsible for providing reports and papers for that governance and stakeholders
• Line & matrix manage and support project delivery teams in their day-to-day delivery to achieve the performance needed to successfully deliver the objectives of programmes
• Adhere to RDG Project Delivery Framework standards and procedures and identify and implement improvements to these standards and procedures.

Project Manager – PAYG Ticketing

• Lead the end-to-end solution architecture for ITSO on Mobile, ensuring a secure, mobile-first experience for passengers
• Define and maintain technical documentation including NFC integrations, mobile credential lifecycle, and data flows
• Evaluate mobile technology and industry trends to inform the roadmap and long-term architectural direction
• Lead the end-to-end solution architecture for your assigned ticketing domain
• Create and maintain technical documentation including data flows, integrations and architecture definitions
• Assess technical design options and ensure alignment with enterprise architecture and policy
• Collaborate with delivery teams, project managers and external suppliers to ensure successful implementation
• Take ownership of the Architecture Definition Document and champion solutions through our governance boards
• Ensure security, scalability, and interoperability of all solutions
• Mentor and guide a team of Solution Architects and support their professional development
• Contribute to the strategic roadmap and represent your domain at industry forums

Lead Solution Architect – ITSO, Mobile

Business Analyst

• Understanding and clearly defining the scope of change initiatives
• Working with customer, technical and other teams as required to understand detailed wants and needs, identifying and articulating solution options, rules, benefits and risks
• Elaborating high level requirements into detailed functional and non-functional requirements from internal and external stakeholders
• Presenting analysis findings and requirements to internal and external stakeholders
• Engaging with and managing stakeholders in a complex multi-organisation environment always ensuring that communications are clear and programme needs met
• Managing the prioritisation of requirements
• Reviewing technical designs to ensure the solution meets the requirements and rail industry standards
• Evaluation suppliers’ capability to meet the requirements, either from existing solutions or from new developments
• Defining acceptance criteria, ensuring that the team builds and achieves those criteria
• Supporting the delivery of training to internal and external users and creation of training materials.
• Contributing to and ensuring that all business analysis deliverables align with the BA Practice community and standards
• Measuring and reporting on benefits delivery
• Providing input into future development roadmaps.

Business Analyst – 18m FTC

• Understanding and clearly defining the scope of change initiatives
• Working with customer, technical and other teams as required to understand detailed wants and needs; identifying and articulating solution options, rules, benefits and risks
• Elaborating high level requirements into detailed functional and non-functional requirements from internal and external stakeholders
• Managing the prioritisation of requirements
• Reviewing technical designs to ensure the solution meets the requirements and rail industry standards
• Evaluating suppliers’ capability to meet the requirements, either from existing solutions or from new developments
• Defining acceptance criteria, ensuring that the team builds and achieves those criteria
• Supporting the delivery of training to internal/external users and creation of training material
• Contributing to and ensuring that all business analysis deliverables align with the BA Practice community and standards
• Measuring and reporting on benefits delivery
• Providing input into future development roadmaps.

Technical Business Analyst

• Lead business analysis deliverables for complex projects and programmes across the organisation
• Mentor and support other business analysts including management of more junior business analysts
• Understand and clearly define the scope of change initiatives
• Support in the development of business cases for major investment programmes
• Work with customer, technical and other teams to understand detailed wants and needs, identifying and articulating solution options, rules, benefits and risks
• Prepare and lead requirements gathering workshops
• Elicit, document and prioritise high level business requirements and elaborate these to a detailed level
• Manage the prioritisation of change initiatives and requirements
• Develop operating models including ‘as-is’ and ‘to-be’ process documentation
• Engage and collaborate with customer experience and UI designers
• Define requirements for procurement and supplier selection (e.g. RFI, RFP)
• Coordinate and input into the procurement evaluation process, evaluating suppliers’ proposals and capability to meet the requirements
• Review technical designs to ensure the solution meets the requirements and rail industry standards
• Produce relevant functional, operational process and technical material to validate solutions with stakeholders and suppliers
• Act as a critical voice to stakeholders, delivery colleagues and suppliers in order to achieve solutions that are fit for purpose and facilitate collaboration. Ensure a thorough impact analysis has been carried out and solution design details are documented accurately prior to development commencing.
• Support internal and suppliers’ QA teams in reviewing acceptance criteria, ensuring that the team builds and achieves those criteria
• Support defect management activities during the development and assurance stages
• Proactively identify risks and issues, undertake impact assessments and develop successful mitigation plans
• Measure and report on benefits delivery
• Provide input into future development roadmaps
• Contribute to the development of the RDG Business Analysis Practice, developing standards and increasing the capability of business analysis at RDG.

Senior Business Analyst

Infrastructure Engineer

• Provide first and second-line support for hardware, software, and network issues.
• Serve as an escalation point for the support services team, assisting with complex technical issues.
• Deploy, maintain, and troubleshoot Windows, Mac, Linux servers and endpoints.
• Support SaaS and on-premises services including Microsoft 365, Entra ID, Intune, Active Directory, and Group Policy.
• Onsite and remote meeting room support, including patching and compliance.
• Assist in maintaining RDG’s hybrid infrastructure (on-premises, Azure, AWS).
• Participate in infrastructure deployment and automation using tools like PowerShell, Bash, Ansible, Terraform, Git, and GitLab CI/CD.
• Monitor and maintain virtual infrastructure and backup systems; contribute to disaster recovery planning and testing.
• Execute assigned tasks in infrastructure projects.
• Collaborate with cross-functional teams to meet business goals.
• Maintain clear and comprehensive infrastructure documentation.
• Implement IT security best practices.
• Participate in out-of-hours maintenance when required.

Junior Infrastructure Engineer

Program Manager

• Create a programme plan to deliver NPBs Performance Restoration Framework.
• Management of the delivery to the programme plan for the implementation of the recommendations, including monitoring and tracking of activity.
• Develop a robust stakeholder and communications plan for the programme, leading the delivery of Network Performance Seminar and other communication tools such as news articles, newsletters and good practice webinars.
• Lead, support and contribute to building effective relationships with senior internal and external stakeholders.
• Manage the delivery of the Performance Restoration Framework, working across multi-disciplinary teams and with internal and external stakeholders to enable delivery.
• Work with individual TOCs, DfTO, Owning Groups and NR routes to ensure adequate development and adoption of the outputs of the Performance Restoration Framework.
• Provide regular written and verbal reports back to relevant governance and stakeholder groups.
• Contract Management for industry suppliers to support the delivery of the programme’s outputs.
• Support the ongoing development and adoption of the Performance Restoration Framework, in line with industry objectives.
• Manage the programme’s budget and provide secretariat support to the NPB.
• Promote a performance improvement culture ensuring the wider team commits to continuous improvement.
• Develop a collaborative working approach with Network Rail’s National Performance Team.
• Identify risks and implement corrective/mitigation actions as required.
• Establish, maintain and deliver effective reporting to RDG, NPB and wider industry on programme progress.