Rackspace Technology

Technical Program Manager

• As a Technical Program Manager, you will partner closely with Product, Engineering, Security, and cross-functional teams to drive the successful planning, execution, and delivery of key initiatives within the organization. Your role will combine program leadership, operational excellence, and technical understanding to ensure projects are delivered on time, within scope, and aligned with strategic goals.
• Drive end-to-end planning and delivery of critical, strategic technical programs, ensuring alignment with product roadmaps, engineering capacity, and organizational priorities.
• Collaborate with software engineering leadership and product management to define program scope, requirements, milestones, and success criteria.
• Maintain clear communication with stakeholders and leadership on status, risks, dependencies, and mitigation plans.
• Own software engineering roadmap operations, ensuring software requirements are captured in JIRA tickets, are updated, prioritized, and aligned with sprint and release plans.
• Track delivery progress, highlight blockers, and facilitate collaboration across teams to ensure timely resolution.
• Generate weekly and periodic reporting for stakeholders and leadership on project health, overdue tasks, and milestone risks.
• Lead weekly project reviews, summarizing progress, key blockers, and presenting status updates with clear “get-to-green” plans.
• Prepare and deliver executive ready reports, slides, and program snapshots for leadership.
• Prepare quarterly business review (QBR) materials for all active projects under the program’s scope.
• Manage the software intake lifecycle from request submission through triage, prioritization, and cross-functional review.
• Facilitate daily standups for intake issues and weekly alignment meetings with Product Managers and Pillar Leaders.
• Support quarterly AllHands content by summarizing key achievements, challenges, and strategic updates for the organization.
• Track and report CapEx/OpEx timesheet submissions, escalating gaps and surfacing trends to leadership.
• Highlight low booking patterns and ensure accurate reporting across teams.
• Support security and compliance processes, including audit readiness, vulnerability tracking, and remediation updates.
• Lead tracking, documentation, and follow through of bugs, production issues, modernization efforts, and migration initiatives.
• Drive continuous improvement by refining processes, tooling, sprint operations, and end-to-end program workflows.
• Collaborate with engineering teams to maintain high quality standards across APIs, applications, and services.

Technical Program Manager III

Data Engineer

• Support **production data platforms**, ensuring high availability, reliability, and performance.
• Monitor data pipelines and jobs, proactively identifying and resolving failures, performance issues, and data discrepancies.
• Perform **root cause analysis (RCA)** for incidents and implement preventive measures.
• Implement **DataOps best practices** including automation, monitoring, alerting, and operational dashboards.
• Collaborate with cross-functional teams to support reporting, analytics, and downstream consumption.
• Maintain documentation for pipelines, operational runbooks, and support procedures.
• Participate in **on-call and rotational shift support**, including weekends or night shifts as required.

DataOps Data Engineer – II

Engineer

• Delivering end‑to‑end technical implementation across customer projects
• Acting as the primary technical contact throughout the entire lifecycle
• Translating customer requirements into secure, compliant, and scalable solutions
• Carrying out design, configuration, deployment, testing, and validation activities
• Collaborating closely with project managers and internal engineering, security, and operations teams
• Producing high‑quality technical documentation
• Running customer workshops and knowledge‑transfer sessions
• Maintaining clear, proactive communication to ensure customers remain informed
• Identifying technical issues early and providing expert guidance
• Contributing to continuous improvement across project delivery practices

Infrastructure Project Engineer

• Develop and implement comprehensive test strategies for the Accounting and Reporting workstream.
• Lead and manage the testing team, ensuring all test activities are completed on time and within budget.
• Coordinate with project managers, developers, and business analysts to ensure alignment on testing requirements and objectives.
• Oversee the creation and execution of test plans, test cases, and test scripts.
• Ensure thorough testing of all modules, including Reporting, Chart of Accounts, General Ledger, Accounting Model, IFRS17 and Actuarial, Insurance, Re-insurance, Investment, Payroll, Procurement, Expense Allocation, and Consolidation.
• Manage the integration testing with Azure Databricks Data Repository.
• Identify, document, and track defects and ensure their resolution.
• Implement and manage test automation frameworks using Selenium, Java, and Python.
• Provide regular updates and reports on testing progress, issues, and risks to stakeholders.
• Ensure compliance with industry standards and best practices in testing.

Test Lead – Finance, Data Engineering

Database Administrator

• Drive database modernization through AI-powered solutions
• Build next-generation teams for high-quality migration services across cloud platforms
• Lead and mentor database architects
• Foster an innovation culture with a focus on AI adoption
• Establish industry-leading standards for database migration services
• Deliver consistent, high-quality migrations

Lead Cloud Database Architect

Solutions Engineer

• Design scalable, secure, and resilient solutions on Microsoft Azure aligned with the Azure Well-Architected Framework.
• Lead cloud readiness assessments, application modernization planning, and on-prem to cloud migration initiatives.
• Develop high-level and low-level architecture designs covering compute, storage, networking, identity, backup/DR, and monitoring.
• Architect complex Azure networking solutions, with a strong focus on:
• azure networking foundations
• azure Hybrid Connectivity (VPN Gateway, ExpressRoute, VNet Peering)
• network security and segmentation using Azure Firewall and NSGs
• scaling, best practices, and limitations of network infrastructure
• Cross-tenant connectivity and multi-subscription designs
• Drive architecture discussions around scalability, high availability, disaster recovery, compliance, and performance.
• Lead the implementation of advanced Azure Active Directory (AD) Premium features focused on security, identity governance, and compliance.
• Architect and provision Azure Kubernetes Service(AKS) clusters in Azure, including configuration of node pools, sizing, and integration with other Azure services.
• Provide end-to-end system design for critical platforms such as core banking systems—including app servers, databases, messaging layers, security modules, and third-party integrations.
• Guide DevOps strategy and CI/CD implementations using GitHub Actions or similar tools.
• Develop and present Total Cost of Ownership (TCO) models and migration cost estimations to stakeholders.
• Serve as the single point of contact (SPOC) for all assigned resources and ensure smooth delivery in collaboration with engineers, PMs, and client teams.
• Identify and resolve system vulnerabilities, inefficiencies, and misconfigurations with industry best practices.

Azure Solution Architect – Immediate Joiner Preferred

Account Executive

• Shape and execute an inorganic growth agenda across strategic partnerships
• Partner with business unit leaders to originate, assess, negotiate, and deliver transactions
• Orchestrate cross‑functional workstreams from initial thesis through post‑close integration
• Create concise, executive‑level materials and communicate complex topics simply

Sales Executive VI – VMware CSP Acquisition

DevOps Engineer

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Leads others to solve complex problems.
• Works independently, with guidance in only the most complex situations.
• May provide functional leadership to teams or projects. Encourages others to listen attentively and engage with the speaker by asking appropriate open-ended questions; reflects on and reiterates key points and clarifies messages to help others reach agreement.
• Monitors non-verbal reactions of others to identify and respond to areas of interest or concern.
• Ensures all viewpoints have been heard and discussed before reaching conclusions, offering guidance or asserting own views.
• Influences and coaches others across the business unit/function to work independently and identify areas for improvement in work processes.
• Encourages and motivates people to achieve high standards of excellence by consistently raising the bar and coaching others to achieve results.
• Sets challenging and realistic goals for others; proactively considers the business unit/function’s goals to prevent conflicts of interests and communicates goals to teams.
• Provides guidance and expertise to analyze data and patterns and assess the root cause of complex, non-routine problems.
• Collaborates with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems.
• Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met.
• Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data).
• Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way.
• Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences.
• Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology.
• Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction.
• Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business.
• Prioritizes workload and ensures that deadlines are successfully met; delegates or seeks additional staff when necessary.
• Identifies short- and long-term barriers to completing project plans and takes corrective action to meet deliverable objectives.
• Manages multifaceted projects or assignments, such as projects that have several separate components, with minimal error and without missing important deliverables.

Azure DevOps Engineer III, Terraform, AKS

Consultant

• Drive end-to-end cloud transformation for enterprise clients
• Evaluate on-premises workloads
• Design migration strategies

Technical Cloud Consultant – Multi Cloud Expert

AI Engineer

• Designing, deploying, and maintaining application platforms
• Managing mission‑critical databases
• Developing AI‑driven capabilities that enhance automation, analytics, and operational efficiency
• Operating under strict security, digital‑sovereignty, and compliance frameworks

Application DBA, AI Engineer

Infrastructure Engineer

• Maintain, monitor, and optimise internal IT infrastructure
• Troubleshoot and resolve incidents across servers, storage, networking, virtualisation, and cloud‑adjacent systems.
• Perform routine maintenance, patching, upgrades, and configuration changes in line with security and compliance requirements.
• Ensure high availability and resilience of internal systems through proactive monitoring and capacity planning.
• Creation of automation to ensure repeatable tasks are optimised.

Infrastructure Engineer – L2

Network Engineer

• Design, implement, and optimise secure, high‑performance network infrastructures across Sovereign Customer environment.
• Define network architecture standards and lead major network transformation initiatives.
• Ensure resilience and security of switching and firewall platforms.
• Produce high‑quality design documentation, including HLDs, LLDs, diagrams, and standards before implementation.
• Collaborate with security, infrastructure, and operations teams to deliver scalable network solutions.

Network Architect

Security Engineer

• The Senior Network Security Engineer (L4) is a crucial element within the Rackspace support infrastructure and is expected to provide an expert level of technical guidance to our customers via the phone, ticketing system, and automation.
• This role owns complex customer issues which may take several days or weeks to resolve and keeps our customers updated through every step of the process.
• You will be expected to take initiative and advise on potential pitfalls that a customer may encounter and suggest alternatives through automation, which may better serve the stability and security of the customer's solution.

Network Security Engineer IV

Security Operations

• Lead the analysis of security alerts, logs, and telemetry from SIEM, EDR, network sensors, cloud platforms, and threat‑intelligence sources.
• Identify sophisticated attack patterns, anomalous behaviours, and indicators of compromise & continuously refine detection logic, correlation rules
• Alert thresholds to reduce noise and improve accuracy.

Senior Security Operations Analyst

Content Writer

• Lead and write responses to UK Public Sector tenders for UK Sovereign IT services
• Ensure compliant, compelling, and timely submissions that align with government procurement standards
• Work closely with technical, legal, and commercial teams to deliver winning proposals
• Responsible for writing all content required for winning IT bid submissions
• Enrolled into the team and have extensive training on the product set
• Expected to work solo on bids as well as in teams when required