Rackspace Technology

Full-stack Engineer

• Design and deliver full stack AI-powered applications
• Build and integrate LLM-powered features
• Develop and maintain RESTful APIs
• Collaborate with the platform team on Kubernetes deployments
• Contribute to shared libraries and internal AI tools
• Support and mentor AI Developers

Software Developer III

Data Engineer

• Deep expertise across Oracle Hyperion technologies and strong analytical and troubleshooting capabilities
• Mentor junior engineers while collaborating with business stakeholders and infrastructure teams

Data Engineer II/III

• Responsible for sales & use and property tax calculations and compliance
• Manage tax audits, tax account reconciliations, and tax research
• Review sales & use and property tax calculations
• Coordinates with external tax advisors
• Investigates and prepares responses to notices from taxing authorities
• Perform tax research and analysis for support tax positions taken
• Manage or assist with tax audits as needed
• Review calculations for journal entry postings and account reconciliations
• Ongoing development of technical knowledge of applicable tax laws

Senior Manager, Sales Tax

Cloud Engineer

• Work with a talented and highly engaged team of Architects, Engineers, Relationship Managers and Product Teams
• Automate PAAS and IAAS deployments for customer environments on Microsoft Azure platform
• Architect Azure environment best practices and deployment methodologies
• Create automation tools and processes to improve Team and Racker day to day functions
• Educate customers on Azure and Rackspace best practices and architecture
• Assist in educational briefings for teammates to advance in technical trainings for continued growth
• Act as an escalation point for our Support Engineers when required
• Provide a continuous Fanatical Support experience for our customers

Azure Cloud Engineer II

Technical Customer Success

• Lead customer success strategies and initiatives
• Drive adoption and utilization of company products
• Collaborate with cross-functional teams to enhance product offerings
• Provide actionable insights based on customer feedback

Lead Customer Success Engineer

Security Engineer

• Oversee and coordinate global logical security efforts across the company
• Define team projects, goals, and objectives
• Perform periodic reviews of both individual and unit performance
• Participate in business continuity planning, data loss prevention, and fraud prevention
• Manage the development and implementation of global security policy, standards, guidelines and procedures
• Oversee incident response planning and the investigation of security breaches

Senior Manager, Cyber Security

Vice President

• Define, develop, and execute Rackspace Technology's Investor Relations strategy, ensuring alignment with the Company's business objectives and long-term value creation strategy.
• Lead the strategic planning and ongoing development of all Investor Relations activities that enhance Rackspace Technology's reputation and credibility within the investment community.
• Serve as a strategic advisor to the CEO, CFO, and Executive Leadership Team by providing market intelligence, investor feedback, and insights into industry and competitive trends.
• Build and maintain trusted relationships with institutional investors, sell-side analysts, investment professionals, and current and prospective shareholders.
• Lead communications and information exchange with Wall Street firms covering Rackspace Technology, ensuring analysts remain informed on publicly disclosed business developments and strategic initiatives.

VP, Investor Relations

• Work with Support Teams to troubleshoot issues and resolve customer inquiries
• Provide guidance and recommendations to increase efficiency and reduce customer incidents
• Develop tooling and processes to drive and improve customer experience
• Create playbooks and provide mentoring to support teams
• Be a technical point of escalation for Cloud Administrators and Engineers
• Lead cross-functional business continuity and transformational projects
• Advise leadership in setting and executing technological strategies
• Proactively assess, propose, and implement enhancements to systems and processes
• Lead Workload/Workforce Management and Optimization tasks
• Review technical training for all Rackers supporting Rackspace Supported Cloud Products
• Coach, mentor and assist Rackers across the business

VMware Cloud Engineer, IV

Manager

• Lead the design, administration, governance, and continuous improvement of global benefits programs across 22 countries
• Develop and execute a comprehensive global benefits strategy aligned with Rackspace's business objectives
• Evaluate, design, and enhance employee benefit programs
• Conduct market benchmarking and competitive analyses
• Oversee the day-to-day administration of global benefits programs and vendor relationships
• Ensure compliance with benefits regulations, tax requirements, and employment laws
• Lead relationships with brokers, consultants, insurers, and third-party administrators globally
• Provide subject matter expertise and strategic recommendations to senior leadership

Senior Manager, Benefits

Account Executive

• Partner with field sales executives to advance pipeline across both new logo acquisition and install base expansion opportunities
• Own virtual customer relationships and touchpoints, including discovery calls, solution demos, proposals, and follow-up activity
• Manage install base accounts to identify and develop expansion opportunities that grow share of wallet
• Coordinate with internal resources including solution architects, cloud specialists, and Palantir/hyperscaler partners to deliver relevant, tailored solutions
• Support field sellers in building and executing account and pursuit strategies for healthcare opportunities
• Maintain accurate pipeline hygiene and deal progression in CRM to ensure shared visibility across the pod
• Develop fluency in Rackspace's healthcare AI, cloud, and data solutions to credibly engage customer stakeholders in value-based conversations