Head of Consumer Marketing, Link
Stripe
Customer Strategy Manager
Quartile
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 per year
Job Level
Mid-LevelSenior
About the role
- Maintain direct ownership of 10+ key mid-market accounts Manage client expectations and leading regular (weekly or bi-weekly) meetings with the client Analyze key metrics of online marketing campaigns and present key findings and insights to clients Oversee client performance, collaborating with data analysts to make optimizations to paid marketing campaigns Prepare client reporting and quarterly business reviews to align Quartile value and client expectations Serve as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retail Utilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teams Be a Quartile product expert by attending product training and roadmap sessions Evaluate opportunities to grow Quartile’s partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.) Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding process
Requirements
- 3+ years of experience working with small to medium sized businesses in a client facing role A proven track record of using data to drive strategic decision making; analytical in nature (our clients and partners are all in an ROI driven industry) Above average skills with Microsoft Excel (command over formulas, vlookups, pivot tables, etc.) and analytics platforms, etc. Talented presenter with ability to captivate an audience and leverage data to tell a story Capable of solving problems - maintaining a positive outlook when tackling challenges and coming up with solutions Demonstrated ability to be professionally outspoken when managing tough customer conversations to yield positive results English proficiency required—must be able to speak and write in the language fluently
