Quaker Houghton

Account Manager

• Develop business with key customers in the assigned region to achieve sales and margin targets
• Identify new business opportunities and closely coordinate with commercial and technical teams to develop customer-specific solutions that exceed expectations
• Build and maintain sustainable relationships with relevant contacts at all levels — with both existing and prospective customers
• Prepare customer presentations, quotations, commercial offers and value-selling concepts that demonstrate Quaker Houghton’s added value
• Provide technically sound customer advice in close cooperation with the Product Application team to introduce new solutions
• Closely align with Key Account Management to implement the account strategy and maximize business potential
• Work with Customer Service and Technical Service to ensure high customer satisfaction
• Regular reporting to management including analysis of sales targets, budgets and forecasts (CRM, Excel and other IT tools)
• Attend technical conferences and industry events
• Monitor competitor activities, industry trends and regional regulations and relay relevant market information to management and the KAM team

Account Manager, Metalworking Fluids