PureSpectrum

Accounts Receivable

• Apply cash receipts to customer accounts promptly and accurately resolving any discrepancies [15%]
• Initiate, follow up, and escalate collections efforts on overdue accounts with customers and sales [50%]
• Respond to customer inquiries regarding billing, payments, and account balances in a timely and professional manner [20%]
• Generate and analyze AR reports to identify trends and proactively solve potential issues [10%]
• Provide reports and insights to management for AR processes [5%]
• Assist with general Finance tasks including filing, report preparation, and team support
• Participate in monthly closes and annual audits

Accounts Receivable Analyst

Sales

• Sales prospecting and winning new clients to meet sales targets and help build a profitable business
• Build and maintain a strong sales pipeline and sales funnel
• Prospect and close new clients by providing product expertise and a consultative sales engagement
• Meet or exceed quarterly sales targets and maintain accurate, timely forecasts
• Become an expert on all PureSpectrum products and achieve proficiency on prospect product demos
• Collaborate with Account Managers, Client Development, Operations, Product and Services on corporate initiatives
• Manage multiple clients and prospects in a fast-paced, dynamic environment
• Business travel will be part of your remit

Sales Director

Business Development Rep

• Sales prospecting and winning new clients to meet sales targets and build a profitable business
• Build a sales funnel, prospect, and close new clients by providing product expertise on full-service offerings and consultative sales engagement
• Develop strong relationships with clients and connect with key business stakeholders
• Serve as the lead point of contact for clients, supported by the internal team
• Lead and align the Central Europe team and assist with obtaining regional goals
• Manage strategic high-level management and transactional sales activity, including creating customized client projects
• Answer client queries and identify new business opportunities
• Work closely with cross-functional teams (Customer Success, Product) to improve the client onboarding experience
• Collaborate with internal teams to achieve monthly goals and keep clients satisfied and engaged
• Forecast and track key account metrics and provide regional reports to EVP, EMEA for Global Sales Tracking
• Build and maintain a strong sales pipeline and meet or exceed quarterly sales targets
• Maintain accurate and timely forecasts
• Become an expert on all PureSpectrum products and achieve proficiency in prospect product demos
• Collaborate with Account Managers, Client Development, Operations, Product and Services on corporate initiatives
• Business travel to client meetings and regional travel as required

Business Development Director

Customer Success Manager

• Onboard and train new clients through a seamless onboarding journey with exceptional training and support.
• Proactively manage delivery across the platform for major customers and large projects.
• Guide product adoption by providing ongoing training and support to users.
• Resolve issues and troubleshoot technical problems in a timely manner.
• Proactively reach out to customers, identify their needs, and ensure they leverage the full potential of the PureSpectrum Marketplace.
• Leverage customer feedback to continuously improve the onboarding process for future clients.
• Conduct in-depth analysis of product malfunctions, identifying root causes and potential solutions.
• Collaborate effectively with the sales and product teams to ensure client success.
• Provide strategic guidance to clients and act as a thought leader in the industry.
• Mentor and coach Client Success Associates, fostering a high-performing team.
• Participate in developing and implementing innovative client success initiatives and processes.
• Report directly to the Sr. Director, Customer Success and be a key player in ensuring exceptional customer experiences.