PureSpectrum

Digital Marketing

• Lead the planning, execution, and assessment of digital campaigns to drive engagement and conversions for key targets
• Understand and monitor the competitive landscape to write strategic thought leadership and SEO-optimized content
• Collaborate with internal teams to align marketing and product efforts, creating seamless go-to-market (GTM) strategies and support materials
• Ensure optimal sales and marketing website performance, user experience, and security through analytics, technical support, and regular updates
• Monitor and upkeep HubSpot
• Establish and track key performance indicators to guide data-driven decisions, optimize strategies, and improve campaign performance
• Support overall marketing strategy by participating in annual planning and stepping into various roles as needed to ensure team success

Digital Marketing Manager

Project Manager

• Provide clear and timely updates to clients through email and calls
• Support project setup and launch, including reviewing requirements and joining kick-off calls
• Create and maintain project records, bids, and tracking updates in Pipedrive and other tools
• Learn PureSpectrum’s products, processes, and platforms to support accurate project delivery
• Help ensure projects are delivered on time, within budget, and meet quality standards
• Manage simple to moderately complex projects with guidance; assist senior team members on more complex work
• Review data for accuracy, perform quality checks, and help identify potential issues early
• Follow established processes and share feedback that helps improve project and team performance
• Work closely with Sales to support a strong client experience and future business opportunities
• Build positive relationships with clients and internal teams, representing Client Services professionally
• Support team initiatives, training, and general tasks as needed in a fast-paced environment

Services Representative – Entry Level Project Manager

• Serve as a trusted advisor to clients, understanding their research needs, and developing customized solutions to meet their objectives
• Lead client onboarding and ensure seamless integration with the PureSpectrum platform
• Conduct data analysis, interpret results, and deliver actionable insights to clients
• Collaborate cross-functionally with internal teams, including Product Development and Marketing, to drive product enhancements and improvements based on client feedback
• Proactively identify and address client issues, providing timely and effective resolutions
• Stay up-to-date with market research trends, industry best practices, and emerging technologies to continuously improve service offerings
• Support the development of new business opportunities through upselling and expanding our client base
• Provide mentorship and guidance to junior team members, fostering their professional growth and development
• Uphold the company's commitment to excellence in service delivery and client satisfaction.

Program Manager

• Serve as the primary technical advisor for enterprise clients and partners during integration planning and delivery.
• Lead technical discovery, solution architecture, and data mapping to define successful integration outcomes.
• Own documentation and developer enablement: create and maintain clear API guides, sample payloads, Postman collections, mapping templates, and integration examples to streamline onboarding.
• Partner with Customer Success and Sales to align integration plans with business cases and activation goals.
• Convert customer requirements into clear technical specifications and prioritization recommendations for Product & Engineering.
• Track and analyse integration performance metrics (e.g., Integration timelines, success rates, uptime, API adoption, activation time) and drive continuous improvement.
• Monitor integration health post-launch and proactively troubleshoot issues with internal and external teams.
• Represent the “voice of the customer” to guide API roadmap evolution.
• Establish scalable onboarding methodologies and lean approaches to reduce custom effort and increase velocity of integration.

Program Manager, API Integrations

Director

• Plan, create, track, and execute large client acquisition strategies
• Maintain a strong pipeline and achieve quarterly and annual targets.
• Create and manage forecasts by market, client vertical, and product line.
• Become an expert in all aspects of PureSpectrum's offerings.
• Act as the voice of the customer, collaborating with regional management, product, and marketing teams.
• Mentor and collaborate with regional and global development and account teams to enhance client interactions and best practices.

Client Development Director

Accounts Receivable

• Apply cash receipts to customer accounts promptly and accurately resolving any discrepancies [15%]
• Initiate, follow up, and escalate collections efforts on overdue accounts with customers and sales [50%]
• Respond to customer inquiries regarding billing, payments, and account balances in a timely and professional manner [20%]
• Generate and analyze AR reports to identify trends and proactively solve potential issues [10%]
• Provide reports and insights to management for AR processes [5%]
• Assist with general Finance tasks including filing, report preparation, and team support
• Participate in monthly closes and annual audits

Accounts Receivable Analyst

Sales

• Sales prospecting and winning new clients to meet sales targets and help build a profitable business
• Build and maintain a strong sales pipeline and sales funnel
• Prospect and close new clients by providing product expertise and a consultative sales engagement
• Meet or exceed quarterly sales targets and maintain accurate, timely forecasts
• Become an expert on all PureSpectrum products and achieve proficiency on prospect product demos
• Collaborate with Account Managers, Client Development, Operations, Product and Services on corporate initiatives
• Manage multiple clients and prospects in a fast-paced, dynamic environment
• Business travel will be part of your remit

Sales Director

Customer Success Manager

• Onboard and train new clients through a seamless onboarding journey with exceptional training and support.
• Proactively manage delivery across the platform for major customers and large projects.
• Guide product adoption by providing ongoing training and support to users.
• Resolve issues and troubleshoot technical problems in a timely manner.
• Proactively reach out to customers, identify their needs, and ensure they leverage the full potential of the PureSpectrum Marketplace.
• Leverage customer feedback to continuously improve the onboarding process for future clients.
• Conduct in-depth analysis of product malfunctions, identifying root causes and potential solutions.
• Collaborate effectively with the sales and product teams to ensure client success.
• Provide strategic guidance to clients and act as a thought leader in the industry.
• Mentor and coach Client Success Associates, fostering a high-performing team.
• Participate in developing and implementing innovative client success initiatives and processes.
• Report directly to the Sr. Director, Customer Success and be a key player in ensuring exceptional customer experiences.

Business Development Rep

• Sales prospecting and winning new clients to meet sales targets and build a profitable business
• Build a sales funnel, prospect, and close new clients by providing product expertise on full-service offerings and consultative sales engagement
• Develop strong relationships with clients and connect with key business stakeholders
• Serve as the lead point of contact for clients, supported by the internal team
• Lead and align the Central Europe team and assist with obtaining regional goals
• Manage strategic high-level management and transactional sales activity, including creating customized client projects
• Answer client queries and identify new business opportunities
• Work closely with cross-functional teams (Customer Success, Product) to improve the client onboarding experience
• Collaborate with internal teams to achieve monthly goals and keep clients satisfied and engaged
• Forecast and track key account metrics and provide regional reports to EVP, EMEA for Global Sales Tracking
• Build and maintain a strong sales pipeline and meet or exceed quarterly sales targets
• Maintain accurate and timely forecasts
• Become an expert on all PureSpectrum products and achieve proficiency in prospect product demos
• Collaborate with Account Managers, Client Development, Operations, Product and Services on corporate initiatives
• Business travel to client meetings and regional travel as required