Publishers Clearing House

Ecommerce

• Lead lifecycle strategy across email, SMS, push, and membership communications
• Increase repeat purchase behavior, subscription upgrades, and long-term engagement across PCH Shopping
• Build and manage customer journeys: onboarding, abandoned cart, post-purchase, winback, subscription upgrade/downgrade flows
• Develop structured segmentation strategies
• Design and optimize subscription tier communication
• Support upsell initiatives
• Reduce churn through proactive engagement programs
• Oversee promotional calendar
• Partner with Creative for campaign assets
• Ensure consistent messaging aligned with brand standards
• Track repeat purchase rate, churn, LTV
• Conduct cohort analysis
• Continuously optimize flows based on performance data

Retention Marketing Manager – Ecommerce, Membership

QA Automation Engineer

• Build internal tools that streamline marketing and product operations
• Reduce repetitive manual processes
• Improve cross-team coordination systems
• Create reusable feature frameworks
• Support rapid landing page and promotional builds
• Develop scalable content and campaign infrastructure
• Connect APIs and internal systems
• Support operational tooling improvements
• Maintain documentation and reliability

Systems & Automation Engineer – Digital Platforms

Product Designer

• Design high-converting landing pages
• Improve checkout and subscription flows
• Clarify promotional and rewards experiences
• Maintain scalable UI components
• Improve consistency across product surfaces
• Develop reusable layouts and patterns
• Collaborate with Growth on A/B testing
• Identify friction points in user journeys
• Use behavioral data to inform design decisions
• Partner with Product Manager on feature visualization
• Provide clear design documentation and dev handoffs

Lead Web UI Designer – Commerce & Membership Platforms

• Build and maintain dashboards in Looker
• Standardize KPI definitions across teams
• Provide executive level performance reporting
• Ensure partner revenue reporting matches finance data
• Identify discrepancies and resolve inconsistencies
• Monitor revenue volatility and performance shifts
• Develop CAC/LTV visibility
• Cohort retention tracking
• Support forecasting and budgeting
• Improve metric clarity and documentation
• Maintain reporting reliability
• Support cross functional analytical needs

BI Lead – Ads & Ecommerce

Growth Marketing

• Improve landing page production workflows
• Develop scalable creative variation systems
• Support structured campaign testing processes
• Improve internal marketing workflows
• Standardize testing documentation
• Increase experiment velocity responsibly
• Support paid, lifecycle, and onsite marketing systems
• Identify process bottlenecks
• Improve coordination between Marketing, Creative, and Product

Growth Hacker

• Manage campaigns across Meta, Google, TikTok and other relevant platforms
• Scale budgets responsibly while maintaining target CAC
• Develop structured testing roadmaps aligned to business goals
• Ensure creative and audience strategies reflect PCH’s consumer trust positioning
• Improve landing page and checkout conversion rates
• Partner with Product and Design to execute A/B tests
• Identify friction points across acquisition and onboarding flows
• Work closely with Creative Lead to develop testable messaging frameworks
• Analyze campaign performance and identify scalable angles
• Collaborate with BI to monitor CAC, LTV, retention, and cohort performance
• Support forecasting and budget planning
• Ensure clear reporting across acquisition channels

Growth Manager – New Commerce & Membership Initiatives

• Extend and maintain our Shopify storefront — themes, Liquid templating, apps, and APIs
• Build headless front-end experiences — custom pages, dashboards, microsites, and Club member UI
• Implement Stytch authentication as our primary identity system:
• Custom login/signup flows (magic links, OTP, passkeys)
• Session management and authenticated user states
• Membership-aware UI (Club vs non-Club experiences)
• Integrate headless front-ends with:
• Shopify Storefront API (products, carts, checkout)
• Shopify webhooks (orders, fulfillment, entitlements)
• Internal APIs for rewards, entries, and promotions
• Help define our hybrid architecture — strategically combining Shopify with headless capabilities
• Optimize for performance, SEO, analytics, and conversion
• Collaborate cross-functionally with product, design, marketing, and compliance teams

Ecommerce Web Developer

Creative Strategist

• Manage and execute organic social presence across platforms (Meta, YouTube, TikTok, etc.)
• Develop short-form video and static content aligned with product launches and campaigns
• Maintain a structured content calendar supporting business priorities
• Ensure all content reflects PCH’s brand standards and consumer trust positioning
• Design and produce paid creative across Meta, Google, TikTok, etc
• Develop multiple variations per campaign to support structured testing
• Iterate creative based on CTR, CVR, engagement, and acquisition performance
• Partner with Growth and BI to align creative output with performance data
• Oversee product and lifestyle photography where applicable
• Edit video assets for paid and organic distribution
• Execute efficient concept-to-delivery workflows
• Build repeatable creative formats and campaign templates
• Develop structured launch playbooks for new initiatives
• Maintain organized asset libraries and documentation

Creative Lead – New Product Initiatives

Operations

• Own and operate PCH's programmatic advertising business across web and mobile app properties
• Maintain relationships with ad partners, SSPs, and demand sources to maximize fill rates and CPMs
• Identify and implement optimization opportunities (floor pricing, ad placement, header bidding configuration, etc.)
• Build automation for reporting, monitoring, and routine operational tasks—your goal is to make this function as self-sufficient as possible
• Stay current on ad tech trends, privacy regulations, and industry changes that impact programmatic revenue
• Use data and behavioral signals to determine the optimal monetization path for different user segments
• Design and execute strategies to convert high-potential users to paid membership while maximizing value from users who remain ad-supported
• Partner with Product, Analytics, and Marketing to test and iterate on conversion funnels, paywalls, and offer targeting
• Build frameworks for understanding user LTV across monetization paths and use this to inform prioritization
• Balance short-term revenue optimization with long-term user experience and retention

Manager, Ad Monetization – Live Operations

Art Director

• Define and evolve the visual identity across shopping and membership experiences
• Ensure brand consistency across paid media, onsite, lifecycle, and product surfaces
• Maintain clear brand guidelines and documentation
• Lead creative direction for major promotions and product initiatives
• Partner with Growth and Retention to align creative with performance objectives
• Raise the quality and clarity of promotional storytelling
• Build repeatable templates and production frameworks
• Improve creative velocity without sacrificing quality
• Establish review and quality control processes
• Collaborate closely with Product, Marketing, Retention, and BI
• Ensure creative supports business KPIs (conversion, retention, revenue)
• Provide clear direction and feedback to designers and creators