Public Consulting Group

Program Manager

• Manage Social Security Eligibility and Trust Accounting staff, including direct supervision of individuals and overall leadership of team activities and outcomes.
• Ensure team’s compliance with federal and state laws, regulations, and policies.
• Use critical thinking and data analysis tools (e.g., Excel, Power BI) to respond to DCF and PCG management requests.
• Maintain and update Standard Operating Procedures and training materials for team functions.
• Lead client meetings and trainings in a variety of settings.

Program Advocacy Manager

Business Analyst

• Provide supporting business/data analysis for various consulting projects.
• Learn from a variety of client projects and provide support on multiple workstreams.
• Follow general direction from people and project managers, collaborate on prioritization, and make effective decisions related to assignments.
• Support in the coordination and preparation of materials, documents, and status reports for team and client meetings.
• Document and distribute key takeaways and action items from client meetings.
• Support clients with project related inquiries and requests.
• Support clients with proprietary tools and technologies.
• Support with the preparation of project artifacts materials, including written reports and presentations.
• Research relevant industry trends and bring topics to the team for discussion on market opportunities.
• Support business development teams with coordination, writing, and review of Requests for Proposals (RFPs).

Apprentice Business Analyst

Financial Planning and Analysis

• Gathers and analyzes financial information on expenses and revenues.
• Designs and enhances data visualizations for reporting
• Develops simple analysis of economic indicators to prepare forecasts and analyses supporting financial planning needs.
• Develops financial prompts or queries for analysis of accounting and business wide issues.
• Assists with the design and production of monthly reports.
• Supports business unit employees through analysis of financial data.
• Ensures company compliance with Generally Accepted Accounting Principles (GAAP) and assists with interpretation and implementation of new accounting standards.
• Recommends accounting process improvements and ensures compliance with accounting policies and procedures.
• Special projects as assigned.

Financial Analyst

Instructor

• Assess the learning strengths and areas of development and interests of the student
• Develop goals and outcomes with student input and assessment results
• Instruct students on employability skills such as communication, technology, problem solving/critical thinking, teamwork, personal appearance, financial management, professionalism, self-determination, self-advocacy, resume writing, interview skills, and job search
• Assist students in developing a portfolio
• Monitor and record daily attendance
• Provide information about disability awareness and supervision for individuals with disabilities

Pre-ETS Instructor

Technical Project Manager

• Support federal, state, and California oversight requirements
• Apply knowledge of Medicaid Enterprise Systems (MES)
• Lead and support project planning
• Monitor project performance against approved scope and budget
• Track and manage risks, issues, decisions, assumptions
• Prepare high-quality project and governance materials
• Coordinate effectively across programs, vendors, system integrators
• Support enterprise project and portfolio management disciplines
• Facilitate meetings, working sessions, and stakeholder discussions
• Analyze project data, trends, and performance indicators

• Work with consultant to deliver instruction to students
• Assess learning strengths and areas of development
• Develop goals and outcomes with student input
• Instruct students on employability skills
• Assist student in developing a portfolio
• Assess student’s progress in the classroom
• Monitor and record daily attendance
• Teach student about public transportation
• Communicate with consultant monthly
• Provide employers disability awareness information
• Maintain complete student files

Learning and Development

• Participates in the design and delivery of training programs, including presentation materials
• Conducts training needs assessments and provide recommendations
• Teaches others through classroom facilitation and feedback.
• Assists in the development of monthly training programs, scheduling, training calendar release and administration
• Designs, develops and implements training curriculum, seminars and educational resources for participants.
• Coordinates with local agencies to provide additional training courses for Welfare-To-Work participants.
• Maintains current knowledge of County resources and agencies, including community events, seminars and workshops.
• Designs, develops and implements training curriculum, seminars and educational resources for Staff.
• Maintains up to date with Program Guide and Regulations.
• Works in partnership with existing Trainers in training development and delivery.
• Monitors, evaluates and records staff / participant progress.
• Works in partnership with Staff to provide support, coaching and development for participants.
• Ensures that PCG objectives and monthly goals are met and support contractual goals.

Training and Curriculum Specialist

Consultant

• Develops and executes growth strategies, identifying and following up on new sales opportunities.
• Leads proposal writing teams and prepares written reports and materials for clients.
• Cultivates and maintains strong relationships with senior education leaders, policymakers, and stakeholders to deeply understand their challenges and priorities.
• Supports Product Roadmap, development of features and functionality of PCG’s MBHS technology: EDPlan Health - MBHS.
• Provides and/or leverages MBHS subject matter expertise to advise clients on best practices, state/federal regulations, analyzing and interpreting federal and state laws, and reviewing business operations for service and efficiency improvements.
• Develops communication plans, elicits requirements from key stakeholders, and facilitates client discussions.
• Performs as the overall Account Executive for existing and prospective clients.
• Delegates tasks and responsibilities to team members.
• Assesses MBHS best practices and provides technical assistance to clients.
• Collaborates effectively with senior managers on cross-functional initiatives to advance PCG’s broader education practice goals.

Senior Consultant – MBHS Services

Software Engineer

• Responds to Inbound/Outbound Call Inquiries
• Initiates outbound calls to respond to inquiries and to follow-up with previous contacts
• Responds to all inquiries in a professional, friendly and timely manner, public-service oriented and understand the needs and work effectively with persons with disabilities
• Performs support ticket transaction resolution tasks and administrative functions
• Responsible for creating and maintaining excellent documentation of all calls, questions, complaints and mailed inquiries
• Responsible for maintaining adequate records/documentation for audit and internal control purposes
• Routes mail, email, and other administrative support duties as assigned

Case Developer

• Provides analytical services and supports the development of project work products.
• Analyzes client requests for proposals and providing development support of proposal responses
• Ensures quality work products are delivered to clients
• Exercises discretion and independent judgment
• Manages and builds upon client relationships
• Adheres to and supports project management approach and other PMO principles and practices
• Ensures project quality and compliance with all related regulations
• Ensures communication among all key stakeholders
• Provides IT job duties which include Business and Technical Leadership, System Analysis, Code Development, Software Engineering, or other similarly skilled computer-related work as needed

Senior Business Analyst – Public Sector

• Support special populations case management projects in North Carolina.
• Manage client relationships and ensure consistent, high-quality service delivery.
• Serve as a trusted day-to-day client partner, ensuring strong execution, proactive issue resolution, and a positive client experience.
• Apply structured problem-solving and consulting approaches to interpret client needs and contribute to practical solutions and recommendations in collaboration with team leadership.
• Identify and elevate growth opportunities across an assigned portfolio by understanding client goals and monitoring emerging needs.

• Provides project management and technical expertise on large-scale IT projects
• Oversee development of all deliverables, status reports and other work products
• Plan and oversee all project work and develop/manage any potential organizational change management strategies or processes that might be needed
• Provide technical oversight of applicable vendor and/or client processes, methodologies, and tools to minimize risk and validate the applicable requirements, standards and best practices are being followed on the project
• Perform technical reviews and assessments of vendor and/or client tasks, deliverables, and work products, including providing recommendations for risk mitigation and acceptance
• Support the goals and outcomes of the project stakeholders
• Develop, manage, and update Project Plan and other project documents (e.g., Communication Plan, Risk Plan, Stakeholder Register, Resource Plan)
• Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur, in an effort to ensure that the project remains on schedule and within budget
• Understand various software development life cycle methodologies and how they are used
• Participate in business development activities and assist with proposal development
• Provide management oversight of project budget
• Manage communications with clients, vendors, and project stakeholders
• Willingness to learn IV&V
• Other Potential Duties: Perform IV&V tasks & develop IV&V reports
• Manage and track the IV&V findings (risk and issue) log
• Play a support lead analyst role in the development of multiple IV&V deliverables.

Program Advocacy Manager

Apprentice Business Analyst

Financial Analyst

Pre-ETS Instructor

Technical Project Manager

Pre-ETS Instructor

Training and Curriculum Specialist

Senior Consultant – MBHS Services

Case Developer

Senior Business Analyst – Public Sector

Consultant

IT Project Manager – Public Sector