Providence

Clinical Operations

• Serve as designated divisional liaison with providers and ministry Care Coordination teams
• Move patients towards safe and effective discharge plans or transitions to appropriate next level of care
• Plan and develop reporting tools for sharing of information between division and ministry teams
• Foster collaborative working relationships within and beyond the Care Coordination teams
• Act as a resource and subject matter expert for both teams, providing guidance and training as needed

Clinical Program Manager, RN

Technical Program Manager

• Work with Engineering counterparts to define and design solutions and services.
• Collaborate with Engineering and business stakeholders.
• Engage with caregivers and manage the release of solutions.
• Establish identity of solutions/services in the ecosystem.
• Connect with and support the caregiver community.
• Collaborate with business and project teams for success in a fast-paced environment.

Senior Engineering Program Manager

Field Engineer

• Ensure caregivers have a fast, reliable, and frustration‑free digital experience
• Own and operate the Digital Employee Experience (DEX) platform, powered by Nexthink
• Partner with endpoint engineering, service desk, and application teams to design, scale, and run Nexthink
• Own the full service lifecycle from platform architecture to proactive alerting and executive reporting
• Identify root cause and restore service using real‑time endpoint data
• Set technical standards and mentor other engineers

Senior Service Engineer – End User Computer

Project Manager

• Coordinating equipment planning and installation of capital equipment
• Managing supplier relationships for Capital Equipment sourcing
• Managing and implementing capital initiatives and strategies
• Managing contracts and standardization opportunities
• Coordinating resource sharing and consensus building processes

Project Manager – Capital Planning

Business Intelligence Developer

• The Senior Data Engineer is a technical-facing role within an Information Services, Analytics, or Engineering organization that leverages business relationships to design, develop, and deploy analytics solutions.
• Work with Business Stakeholders, Data Engineers, Data Managers, Data Scientists, and Cloud Engineers to understand business needs and requirements.
• Assess the impacts of business needs and translate them to data-driven and data-centric enterprise solutions.
• Develop and build the published data layer objects and/or visualizations for consumption by the end user community.

Senior Analytics Business Intelligence Engineer

Data Analyst

• Act as an internal consultant to help PSJH regional executives and system leadership succeed in value based contracts and government programs.
• Use internal tools, vendor solutions, published literature and other sources to make presentations with actionable recommendations to leadership.
• Use the Enterprise Data Warehouse to run queries and produce ad hoc reports when information is not available elsewhere in the organization.

Senior Business Data Analyst

Collections

• Responsible for collecting active A/R from insurance payers including but not limited to commercial, Blue Cross, Blue Shield, Aetna, Uniform Medical, United Healthcare, HMOs, PPOs, and other payers.
• Contact insurance payers by either phone or online inquiry regarding unpaid hospital claims.
• Review remaining balances on account after insurances have paid to determine appropriate next action.
• Review denials by insurances for entire claims and for line items to determine if additional follow up is needed or assistance from other departments and forwarded to them as needed, including Care Coordination, Revenue Coordination, Registration, etc.

Billing and Collections Representative

Auditor

• Conduct detailed diagnostic chart reviews of clinical documentation and coding associated with Risk Adjustment and HCC coding.
• Review and abstract HCC codes to ensure they are coded accurately, to the highest specificity.
• Query providers to clinically validate or clarify diagnosis criteria.
• Review for compliant documentation resulting in compliant reporting/billing and RVU capture.

Coding Quality Auditor – Revenue Capture

• Supporting business processes needed to meet the strategic and operational objectives of Revenue Cycle operations
• Data analysis for process improvement
• Leading strategic and operational meetings across the markets
• Collaborating with market leaders on presentations to Executive Leadership
• Facilitating business process design and research efforts leading to documentation of both current and future states, business requirements, data flow diagrams, report specifications, enhancements, etc.

Senior Project Manager

Learning and Development

• Lead and manage the development of long-term strategies and plans to create the best workplace
• Partner with key stakeholders within and beyond HR to improve organizational outcomes
• Shape future workforce roles and structures to meet business priorities
• Develop initiatives to attract and retain top talent and ensure a positive organizational culture

Principal Talent and Organizational Development Consultant

Manager

• Evaluate and manage the changing health and service needs of patients.
• Provide optimum individual care for the patient/family unit using the nursing process.
• Collaborate with the patient's Primary Care Physician and other health team members to create and implement a written care plan.

Care Manager, RN – Administrative Services

Call Center Representative

• Provides telephone support to the clinics by answering patient calls
• Accesses the Epic system
• Creates in basket messages
• Performs other duties as assigned

Clinical Research

• Responsible for the timely and accurate preparation and maintenance of budget templates for sponsored clinical trials
• Review of New Study routing forms and essential study start-up documents
• Itemized cost analysis and interpretation of clinical protocols into budgets milestones
• Provide accurate patient cost descriptions for the ICF to be submitted to the IRB
• Update budget, milestones, and ICF information as necessary per contract/protocol amendments
• Manage large volume workflow across multiple research programs

Clinical Research Budgeting Analyst – Clinical Trials

Data Engineer

• Designing and developing modern, data-centric applications that support clinical and operational workflows
• Building scalable data pipelines, transformation and enrichment processes, and intuitive user interfaces
• Mentoring junior Data Engineers

Data Engineer I

Communications

• Support Work2BeWell (W2BW) with communication efforts including social media, newsletters, and content planning
• Manage event campaign marketing and promotion across all platforms
• Engage with the community and ensure teen voice in the program activities