Providence

Research Analyst

• Identify, develop, and implement solutions to improve accuracy and integrity of claims payments across the Plan.
• Scope PI initiatives and analyze claims data.
• Develop implementation assessment plans and collaborate with internal and external stakeholders.
• Optimize payment processes by leveraging understanding of Providence Health Plan infrastructure and related functions.

Research Analyst – Medical Management

Data Engineer

• Designs and builds modern data-centric software applications to support clinical and operational processes
• Builds data pipelines and transformations, data enrichment processes, provisioning layers, and user interfaces
• Works closely with the Product, Platform, and Architecture teams to deliver on joint efforts

Data Engineer I

Account Executive

• Supports the membership goals of the strategic plan by performing sales and marketing functions for US Family Health Plan.
• Conducts educational seminars and initiates and schedules one-on-one meetings with potential members.
• Develops relationships with military organizations and personnel and educates them regarding USFHP benefits.
• Identifies and fosters relationships with current members with the goal of developing 'champions' of USFHP.

Sales Representative

Project Manager

• Organizing and coordinating the development, submission, and follow-up of clinical research project applications.
• Supporting daily administrative operations including communication and coordination with health system, SJHH ministries, clinical research sponsors.
• Ensuring timely and accurate submission of Feasibility Assessment documentation for new studies.
• Developing clinical research tracking files and maintaining administrative information databases.
• Preparing metric reports and meeting coordination.
• Working independently and providing backup coverage for other administrative areas as needed.

Research Project Coordinator

Network Engineer

• Network Engineers work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers
• Collaborate with development teams to ensure service architecture meets customer and technical requirements
• Assess and improve existing service processes and structures
• Lead technical discussions related to service operation and architecture

Senior Network Engineer

Ecommerce

• Own and continuously improve caregiver digital experience across endpoint platforms (thin clients, thick clients, print, mobile, peripherals).
• Define and measure experience KPIs (performance, reliability, responsiveness, satisfaction).
• Partner with clinical and operational leaders to ensure endpoint services support real clinical workflows.
• Leverage sentiment, satisfaction data, and experience analytics to prioritize engineering improvements.
• Design and operationalize endpoint telemetry and analytics to provide real-time and trend-based insights into performance, stability, and usage.
• Correlate telemetry signals (CPU, memory, latency, login times, app health) with caregiver experience and business impact.
• Build dashboards and executive-ready insights that translate technical data into clear outcomes and decisions.
• Use data to proactively identify degradation, experience risks, and optimization opportunities before they impact care.
• Engineer and support modern endpoint platforms including thin clients, thick clients, virtual desktops, and hybrid environments.
• Partner with software engineering teams to improve endpoint performance, reliability, and lifecycle automation.
• Drive standardization while allowing for clinically justified exceptions.
• Support zero-touch provisioning, self-service capabilities, and automation across endpoint services.
• Apply service engineering principles to design, scale, and run enterprise endpoint services.
• Partner early with development and infrastructure teams to ensure services are built with reliability, observability, and experience in mind.
• Lead continuous improvement of incident response, root cause analysis, and problem management for endpoint experience issues.
• Balance speed, quality, and safety in a highly available clinical environment.
• Serve as a technical leader and coach within Endpoint Services, elevating engineering rigor and experience thinking.
• Drive cross-functional alignment between IT, clinical operations, and business stakeholders.
• Lead through influence in a complex, matrixed organization.
• Help define and execute the long-term digital experience strategy for enterprise endpoints.

Senior Manager – End Point Digital Experience Team

Program Manager

• Own the endpoint services program portfolio, spanning data, endpoints, mobile, and print services.
• Translate enterprise and business strategy into clear, prioritized roadmaps with defined outcomes and success metrics.
• Manage cross‑program dependencies, risks, and tradeoffs across multiple teams and workstreams.
• Provide executive‑ready reporting on progress, risks, financials, and outcomes.
• Lead delivery using Agile and hybrid Agile/PMO models, ensuring consistent execution across sprint‑based teams.
• Partner with product owners and engineering leaders to plan and manage: Sprint goals and backlogs, Program increments, Release milestones.
• Ensure teams are delivering value incrementally while maintaining operational stability.

Manager, Program Management Office

Paralegal

• Provide professional legal support to the Department of Legal Affairs ("DLA") attorneys generally and/or in a specific practice area or across practice areas.
• Responsible for the coordination, provision, and completion of various legal support tasks as requested by a supervising attorney or senior paralegal in support of Providence St. Joseph Health's various operations.
• Maintain corporate information in Providence’s entity management database.
• Assist with corporate filings and annual report filings.
• Provide support in corporate transactions and related matters.
• Draft and prepare a wide range of legal documents.
• Assist with healthcare operations and matters.
• Communicate directly and through correspondence with high level internal and external customers.

Accounts Receivable

• Responsible for the timely and accurate billing and collections of payments from insurance carriers, agencies and others.
• Tasks could include service lines of Home Infusion/Specialty Pharmacy/Oral Dose, Skilled Nursing Facility, Home Health, Hospice, and Home Medical Equipment.

Accounts Receivable Representative

Counselor

• Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person.
• They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance.
• The Patient Financial Counselor Associate identifies eligibility, provides education, facilitates completion of applications for Medicaid/MediCal, and makes referrals as necessary for enrollment support.
• They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance.

Associate Patient Financial Counselor

Auditor

• Provide patient focused, standardized, compliant revenue cycle support
• Assist Providence St Joseph Health in meeting financial objectives
• Thrive in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect

Revenue Cycle Auditor, RN

Procurement

• Maximize clinical and financial value on medical surgical products, equipment, Purchased Services, IT Contracting
• Strengthen the contract infrastructure to support patient care
• Deliver a robust foundation of market leading contracts
• Collaborate with teams to enhance supply chain management

Director Procurement

• Management of Cogito suite of reporting tools
• Cogito Security management
• Maintenance of Cogito Related System Wide Settings
• Coordinates Analytics Processes/build across all Epic Applications
• Oversite of Cogito Tools build and provisioning standards
• Coordinating, auditing, troubleshooting technical system functionality – including reporting queues
• Represent Cogito in Epic governance groups
• Coordination & Management of Cogito related projects – including Epic Releases

Data Engineer II

• Apply knowledge of health care and database management to analyze clinical data, and to identify and report trends.
• Design and build modern data-centric software applications to support clinical and operational processes across all parts of the healthcare system.
• Build data pipelines and transformations, data enrichment processes, provisioning layers, and user interfaces to meet the requirements of key initiatives.
• Mentor and assist less experienced Data Engineers.
• Participate in research and development of new technologies to help set up repeatable processes or templates for other Data Engineers to follow.
• Collaborate with Product, Platform, and Architecture teams to deliver on joint efforts.

Senior Data Engineer

Medical Billing and Coding

• The Consultant is seen as a senior level coding professional and provides knowledge, experience and mentorship to the team as well as other staff in the organization.