Billing and Collections Representative

Providence

Billing and Collections Representative responsible for A/R collection from insurance payers. Collaborating with multiple departments to resolve unpaid claims and denials in the health system.

Posted 6/10/2026full-timeRemote • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $29 - $40 per hourWebsite

About the role

Key responsibilities & impact

Responsible for collecting active A/R from insurance payers including but not limited to commercial, Blue Cross, Blue Shield, Aetna, Uniform Medical, United Healthcare, HMOs, PPOs, and other payers.
Contact insurance payers by either phone or online inquiry regarding unpaid hospital claims.
Review remaining balances on account after insurances have paid to determine appropriate next action.
Review denials by insurances for entire claims and for line items to determine if additional follow up is needed or assistance from other departments and forwarded to them as needed, including Care Coordination, Revenue Coordination, Registration, etc.

Requirements

What you’ll need

Medical terminology and medical coding training in an accredited school --or-- equivalent education/experience
Equivalent on-the-job training in a follow-up role required
2 years of experience in insurance billing/insurance follow-up or insurance claims processing and/or customer service, including private insurance
Bachelor's Degree in Finance, Business Management or health care administration (Preferred)
A strong technical background including experience with automated systems (Preferred)

Benefits

Comp & perks

401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Paid parental leave
Paid vacations
Paid holidays
Time off benefits
Voluntary benefits
Well-being resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical terminologymedical codinginsurance billinginsurance follow-upinsurance claims processingcustomer serviceautomated systems