Protos Security

Operations

• Conducts site visits to ensure the execution of high-quality security services; evaluates quality and reports all findings in a timely manner.
• Ensures service expectations are met through regular contact, evaluation, and adjustment of service quality with all clients and posts.
• Collects information, facts, and data on security situations within the Protos environment through strategic and targeted engagements with clients, vendors, and internal departments.
• Effectively influences decision-making and promotes adoption of initiatives across teams without direct authority.
• Partners with management and/or client representatives for status updates and to address any actual or potential problems as well as maintaining positive relationships.
• Provides support during client start-ups; provides input in terms of security planning, discoveries, and surveys; reviews statements of work and communicates requirements and changes to affected personnel.
• Develops post orders, creates guard tours, and provides appropriate feedback for accountability and continuous improvement.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures.
• Prepare reports and presentations as needed.
• Travel is required frequently between security locations in the surrounding Phoenix area.

Field Operations Manager