Benefits Manager

Protos Security

Benefits Manager responsible for administration and compliance of employee benefits programs at Protos Security. Collaborating across departments to ensure effective benefits delivery and support for employees.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering employee benefit programs, including compliance with ACA, ERISA, COBRA, and FMLA regulations. Proficient in utilizing ADP Workforce Now for benefits administration, data analysis, and reporting.

Highest-signal resume keywords

ADP Workforce Now AdministrationEmployee Benefits AdministrationCompliance with ACA, ERISA, COBRA, FMLAAdvanced Microsoft Excel SkillsCertified Employee Benefit Specialist (CEBS)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits ConfigurationData ReconciliationSystem TestingBenefit AuditingLeave AdministrationVendor Relationship ManagementCost AnalysisReporting and Metrics DevelopmentEmployee CommunicationBenefit Program Design

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsCustomer Service Skills

Certifications & Qualifications

Certified Employee Benefit Specialist (CEBS)Certified Benefits Professional (CBP)

Industry Keywords

Employee BenefitsMulti-State EnvironmentLeave of Absence ProgramsCompliance ReportingOpen Enrollment Activities

About the role

Key responsibilities & impact

Serve as the primary administrator for the ADP Workforce Now Benefits module, maintaining benefit plan configurations, eligibility rules, workflows, system testing, and ongoing enhancements
Configure, maintain, and administer all employee benefit programs including medical, dental, vision, life, disability, voluntary benefits, FSA/HSA, and retirement plans
Process employee benefit elections, qualifying life events, new hires, transfers, and terminations in accordance with plan documents and eligibility requirements
Monitor, audit, and reconcile benefit deductions with Payroll to ensure accurate premium withholding and timely issue resolution
Audit monthly carrier invoices and reconcile enrollment, deductions, and premium billing to ensure financial accuracy
Coordinate benefit eligibility audits and maintain the integrity of employee benefit data within ADP Workforce Now
Manage relationships with benefit carriers, brokers, third-party administrators, COBRA administrators, and other vendors to ensure high service levels, accurate data exchanges, timely issue resolution, and compliance with service agreements
Lead annual Open Enrollment activities, including system configuration, testing, employee communications, reporting, and post-enrollment audits
Partner with brokers and leadership during annual benefit renewals by supporting plan design evaluations, benchmarking, cost analysis, and implementation of approved changes
Administer and oversee employee leaves of absence, including FMLA, ADA accommodations, short-term disability, long-term disability, workers' compensation coordination, and applicable state leave programs
Monitor leave eligibility, documentation requirements, return-to-work processes, and ongoing compliance with federal, state, and local leave regulations
Ensure compliance with ACA, ERISA, COBRA, HIPAA, Section 125, FMLA, and all applicable federal and state regulations
Generate, analyze, and maintain ACA measurement, look-back calculations, affordability reporting, and 1095-C reporting within ADP Workforce Now
Prepare and submit EEO-1 reporting and other required federal, state, and local compliance filings
Support internal and external audits by preparing required documentation and responding to audit requests
Develop recurring dashboards, reports, and executive metrics related to enrollment, participation, leave activity, compliance, utilization, and benefit costs
Serve as the point of contact for employee benefit inquiries, resolving complex issues and escalating concerns when appropriate
Educate employees on benefit programs, enrollment processes, qualifying life events, leave administration, and system navigation
Develop employee communications, benefit guides, FAQs, and educational resources to improve understanding and engagement with company benefit programs.

Requirements

What you’ll need

Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience)
Five (5) to seven (7) years of progressive experience administering employee benefit programs, preferably in a multi-state environment
CEBS (Certified Employee Benefit Specialist) or CBP (Certified Benefits Professional) Certifications preferred
Demonstrated experience serving as the primary administrator of ADP Workforce Now Benefits or a comparable HRIS platform; ADP Workforce Now strongly preferred
Prior experience supporting benefit integration activities during mergers and acquisitions, including due diligence, data validation, employee onboarding, and system implementation
Strong working knowledge of ACA, COBRA, ERISA, HIPAA, FMLA, Section 125, ADA, and applicable federal and state leave regulations
Experience administering disability and leave of absence programs in partnership with third-party administrators
Advanced Microsoft Excel skills with experience analyzing large datasets, reconciling benefit information, and producing executive-level reports
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
Excellent communication and customer service skills with the ability to explain complex benefit concepts to employees at all levels of the organization
Experience managing vendor relationships, carrier billing reconciliations, and benefit compliance reporting.