Prosper Marketplace

Product Manager

• Partner with product leadership to build a vision, strategy, and multi-year product roadmap
• Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
• Develop a deep understanding of our customers’ & partners’ problems
• Use data and analysis to drive your understanding of customers and to build and iterate on products
• Drive disruptive innovative solutions in a customer-centric environment
• Establish product delivery timelines in close collaboration with the development team, leading in a fast-paced agile environment
• Work with internal stakeholders from technology, marketing, legal, operations, and executive management to translate business needs into product requirements
• Work with a distributed team of designers, researchers, engineers, testers and subject matter experts to scope, design, test and build new products and product features
• Monitor and understand the key metrics governing your product area, with an eye toward continuously improving them through ongoing product innovation
• Work with engineering and data science to analyze data and conduct experiments (A/B tests) in order to optimize the product in pursuit of an improved customer experience and business metrics
• Lead and resolve questions and conflicts across organizational stakeholders, keeping stakeholders updated on project progress and trade-offs

Product Manager – Credit Card

Analyst

• Develop credit and fraud strategies to improve the credit performance by using data, machine learning models and advanced analytics tools to optimize risk decisions
• Bring innovative/out of the box thinking to make recommendations and to approaching/solving problems
• Design A/B tests and understand the risk and customer experience trade-offs
• Continue to innovate by testing new data, analytics approaches and models
• Partner with Data Science, Product, Engineering and other partner teams to implement credit and fraud prevention strategies, test and validate pre and post performance
• Conduct ad-hoc analysis related to risk management, product, and operations
• Analyze portfolio performance at a granular segment level on an ongoing basis.
• Identify trends and conduct root-cause analysis to isolate key performance drivers.
• Communicate findings and recommendations to the Risk Management and broader Prosper community

Credit Risk Analyst

Senior Credit Risk Analyst

Support Engineer

• Manage onboarding, off-boarding, equipment shipping and receiving on a rotating schedule.
• Work on support tickets from the Jira Help Desk Ticketing System, updating the system with work performed and problem resolution.
• Remotely troubleshoot tickets and provide detailed notes on steps taken to resolve.
• Image / provision laptops and access to systems for new employees so that they are properly configured for employee first use.
• Work with e-waste vendors to decommission / recycle old assets.
• When onsite, handle desktop support walkups, including assisting employees with hardware troubleshooting.
• Maintain inventory of assets in our asset management system.
• Install and push software and security patches to client computers.
• Leverage AI tools to automate and streamline day-to-day tasks, improve response times, and reduce repetitive manual work.
• Assist other team members in troubleshooting and repairing failures in office infrastructure such as printers, projectors, TV displays, wireless networks, and workstation setup.
• Provide A/V and conference call support for company and departmental meetings.
• Identify, develop, and implement processes and policies that improve the efficiency of the support function.

Desktop Support Engineer

Backend Engineer

• Own the borrower-facing experiences that drive Prosper's core business -- from rate check through funding.
• Build and maintain the applications that guide borrowers through one of the most important financial decisions they'll make.
• Directly impact conversion, borrower satisfaction, and Prosper's top-line growth.
• Invest in AI to accelerate delivery, improve code quality, and explore new ways to enhance the borrower journey.
• Collaborate within a cross-functional team that includes product, design, frontend engineering, and quality engineers to deliver seamless borrower experiences across web and mobile.
• Own projects end to end -- from technical design and architecture through launch, iteration, and measurement -- driving outcomes that move the business forward.
• Build and evolve high-performance Java and Kotlin microservices, deploying scalable features across the modern Spring Boot stack.
• Partner with frontend and platform engineering teams to integrate client applications with secure, performant REST and GraphQL APIs.

Senior Software Engineer, Backend

Data Analyst

• Develop credit strategies to improve the credit performance by using data, ML/AI models and advanced analytics tools.
• Turn findings/gaps into strategy enhancement to present recommendations to the Risk Management and broader Prosper community with the considerations of business impact and cost needed.
• Ensure credit losses remain within the company’s defined risk appetite.
• Bring innovative/out of the box thinking to make recommendations and approaching/solving problems.
• Design and evaluate A/B tests, with a strong understanding of risk–return trade-offs.
• Identify and evaluate new vendors / data sources and create business cases.
• Partner with Product, Marketing and Engineering teams to implement strategies and monitor the strategy performance.
• Conduct ad-hoc analysis related to risk management, investor services, product, and operations.
• Analyze portfolio performance at a granular segment level on an ongoing basis, identify key performance drivers and emerging trends.
• Work with legal and compliance team to ensure strategies and policies comply with all the regulatory requirements.
• Have experience with credit loss forecast and stress testing exercise.

Senior Manager, Credit Risk Analytics

General

• Review and analyze fraud cases across multiple products, including credit cards, lending and investor products.
• Conduct detailed investigation and analysis of collected information from multiple sources (i.e. database records, KYC documentation, external search engines and open-source websites) to determine level of risk associated with suspicious transactions, applications, and account activity.
• Engage with customers via phone and/or email to verify application details and/or review transaction activity for accuracy and legitimacy.
• Make critical decisions on case resolution and actions, including account closure, and/or law enforcement engagement recommendations.
• Identify patterns and trends in fraudulent activity to develop actionable insights and recommend preventive measures.
• Monitor and utilize AI fraud detection tools, machine learning model scores, and alert systems to detect potential fraud in real-time.
• Work closely with internal teams, including risk management, operations, compliance, and customer service, to resolve fraud cases efficiently.
• Communicate investigation findings and outcomes clearly and concisely to relevant parties, including senior management.
• Maintain detailed records of investigations, findings, and resolutions in compliance with regulatory and internal standards.
• Ensure all investigations comply with applicable laws, regulations, and internal standards, including Fair Lending and Fair Credit Reporting Acts.
• Ensure compliance with industry regulations and company policies when handling information.
• Support leadership for audit and compliance reviews by providing detailed documentation and insights into fraud cases and trends as needed.
• Contribute to the development and enhancement of fraud policies and procedures for credit card, lending and investor products.
• Participate in monthly reviews of fraud controls, processes, and systems to identify gaps and areas for improvement.
• Stay informed and aware of emerging fraud schemes, industry best practices, and regulatory requirements to strengthen fraud investigation measures.
• Test and provide feedback on fraud detection strategies to enhance their effectiveness.
• Proactively learn and adopt AI-enhanced tools to streamline manual reviews and improve accuracy of fraud trend identification.

Fraud Specialist

• Unify the experience across Loans and Cards Identify seams in the customer journey where switching between products creates confusion or drop-off. Define and ship a single, coherent Prosper experience.
• Build intelligent, cross-product journeys Design the logic for when and how we introduce a customer to a product they don't have yet. Build the decision framework that turns product recommendations into genuine financial guidance. Use data, experimentation (A/B tests), and customer research to iterate quickly and with conviction.
• Own the AI strategy for Core Develop a concrete roadmap for how AI can improve product decisioning, personalization, and customer communication across the core platform. You should have a strong point of view on where AI creates real leverage — and where it doesn't.
• Drive ARPU as a first-class metric Define leading indicators, build the instrumentation, and work cross-functionally with Design, Engineering, Data Science, Credit, and Risk to move it.
• Own the strategy, drive the execution Write crisp strategy docs, influence senior stakeholders, and make opinionated calls on prioritization. Own your backlog. Lead and resolve conflicts across organizational stakeholders. Keep leadership updated on progress and trade-offs without being asked.

Senior Product Manager, Core Experience

Content Marketing Manager

• Plan and write clear, concise interface content for mobile and web experiences. Design simple, intuitive product experiences that help users accomplish their goals.
• From discovery through delivery and optimization, partner closely with product designers, UX researchers, product managers, and other SMEs and stakeholders.
• Maintain, deploy and enforce copy guidelines, brand voice and tone, and generative AI guidelines and tools.
• Use qualitative insights and data to inform content choices and advocate for user needs. Assist with conducting user research and research operations.
• Ensure all content is accessible and usable by people with disabilities, following WCAG 2.2 guidelines.
• Coordinate between design, product management, engineering, and executive leadership, facilitate workshops (like design sprints or journey mapping sessions) to align cross-functional teams, and advocate for the user continuously, ensuring business requirements don't overshadow user experience.

Content Designer

Engineer

• Automate Identity Lifecycles: Design, build, and maintain low-friction automated identity and lifecycle management solutions natively within Okta Workflows and Lumos.
• Embed Identity-as-Code: Take ownership of programmatic identity configurations using Terraform, integrating access policies and group memberships directly into GitHub-driven CI/CD pipelines.
• Translate Complexity into Action: Act as a creative problem solver, partnering across Information Security, GRC, and core engineering teams to translate complex technical and regulatory requirements into structured quarterly objective tasks.
• Enforce Security by Design (SbD): Apply continuous Security by Design principles across our primary directories and access points, ensuring identity boundaries align with regulatory frameworks like PCI-DSS, SOC, and NIST.
• Secure & Govern Collaboration Tools: Implement and scale robust RBAC (Role-Based Access Control) and ABAC (Attribute-Based Access Control) frameworks using modern standards (OAuth, SWA, SAML, JIT).
• Empower Emerging Tech: Securely evaluate and integrate cutting-edge, AI-first developer tools and environments.

Senior Identity and Access Management Engineer

AI Engineer

• You will build at the intersection of Large Language Models (LLMs) and actionable code.
• Your goal is to move beyond "chat" and build systems that have the context and the "hands" to solve problems autonomously or in partnership with a user.

AI Engineering Intern

• We are hiring a Senior Content Designer to lead UX writing and content design for critical user flows on our Personal Loan and Core experiences.
• You will play a pivotal role in defining and optimizing the customer journey across the first touchpoints a customer has with Prosper.
• This hybrid role requires deep expertise in design thinking, strategic planning, and UX writing.
• You will function as a design thinking practitioner and customer champion who thrives on solving problems, exploring growth opportunities, testing hypotheses, and translating business-centric language into user-centric content.
• You ensure every word across our products contributes to clarity, comprehension, and ease for the user.
• You will partner closely with Product Management and Engineering to optimize the customer journey from arrival to conversion, ensuring our solutions are scalable, efficient, and user-centric.