Prosper Marketplace

Product Manager

• Unify the experience across Loans and Cards Identify seams in the customer journey where switching between products creates confusion or drop-off. Define and ship a single, coherent Prosper experience.
• Build intelligent, cross-product journeys Design the logic for when and how we introduce a customer to a product they don't have yet. Build the decision framework that turns product recommendations into genuine financial guidance. Use data, experimentation (A/B tests), and customer research to iterate quickly and with conviction.
• Own the AI strategy for Core Develop a concrete roadmap for how AI can improve product decisioning, personalization, and customer communication across the core platform. You should have a strong point of view on where AI creates real leverage — and where it doesn't.
• Drive ARPU as a first-class metric Define leading indicators, build the instrumentation, and work cross-functionally with Design, Engineering, Data Science, Credit, and Risk to move it.
• Own the strategy, drive the execution Write crisp strategy docs, influence senior stakeholders, and make opinionated calls on prioritization. Own your backlog. Lead and resolve conflicts across organizational stakeholders. Keep leadership updated on progress and trade-offs without being asked.

Senior Product Manager, Core Experience

Content Marketing Manager

• Plan and write clear, concise interface content for mobile and web experiences. Design simple, intuitive product experiences that help users accomplish their goals.
• From discovery through delivery and optimization, partner closely with product designers, UX researchers, product managers, and other SMEs and stakeholders.
• Maintain, deploy and enforce copy guidelines, brand voice and tone, and generative AI guidelines and tools.
• Use qualitative insights and data to inform content choices and advocate for user needs. Assist with conducting user research and research operations.
• Ensure all content is accessible and usable by people with disabilities, following WCAG 2.2 guidelines.
• Coordinate between design, product management, engineering, and executive leadership, facilitate workshops (like design sprints or journey mapping sessions) to align cross-functional teams, and advocate for the user continuously, ensuring business requirements don't overshadow user experience.

Content Designer

Engineer

• Automate Identity Lifecycles: Design, build, and maintain low-friction automated identity and lifecycle management solutions natively within Okta Workflows and Lumos.
• Embed Identity-as-Code: Take ownership of programmatic identity configurations using Terraform, integrating access policies and group memberships directly into GitHub-driven CI/CD pipelines.
• Translate Complexity into Action: Act as a creative problem solver, partnering across Information Security, GRC, and core engineering teams to translate complex technical and regulatory requirements into structured quarterly objective tasks.
• Enforce Security by Design (SbD): Apply continuous Security by Design principles across our primary directories and access points, ensuring identity boundaries align with regulatory frameworks like PCI-DSS, SOC, and NIST.
• Secure & Govern Collaboration Tools: Implement and scale robust RBAC (Role-Based Access Control) and ABAC (Attribute-Based Access Control) frameworks using modern standards (OAuth, SWA, SAML, JIT).
• Empower Emerging Tech: Securely evaluate and integrate cutting-edge, AI-first developer tools and environments.

Senior Identity and Access Management Engineer

AI Engineer

• You will build at the intersection of Large Language Models (LLMs) and actionable code.
• Your goal is to move beyond "chat" and build systems that have the context and the "hands" to solve problems autonomously or in partnership with a user.

AI Engineering Intern

• We are hiring a Senior Content Designer to lead UX writing and content design for critical user flows on our Personal Loan and Core experiences.
• You will play a pivotal role in defining and optimizing the customer journey across the first touchpoints a customer has with Prosper.
• This hybrid role requires deep expertise in design thinking, strategic planning, and UX writing.
• You will function as a design thinking practitioner and customer champion who thrives on solving problems, exploring growth opportunities, testing hypotheses, and translating business-centric language into user-centric content.
• You ensure every word across our products contributes to clarity, comprehension, and ease for the user.
• You will partner closely with Product Management and Engineering to optimize the customer journey from arrival to conversion, ensuring our solutions are scalable, efficient, and user-centric.

Senior Content Designer

Marketing Analyst

• Conduct deep-dive analyses to uncover insights that drive profitable customer acquisition and long-term engagement.
• Design, execute, and analyze rigorous A/B and multivariate testing frameworks to optimize conversion rates and spend allocation.
• Support Product and Marketing teams in designing high-performing customer journeys, focusing on the cadence and sequence of interactions that maximize LTV
• Build and maintain automated dashboards in Looker Studio or Tableau to track real-time performance, attribution, and CPA
• Use predictive insights to lead budgeting, forecasting, and "what-if" scenario planning for quarterly growth targets.
• Act as a bridge between Marketing, Product, and Data Science to ensure data integrity and alignment on overarching strategic goals.
• Present findings and recommendations to stakeholders at all levels

Senior Marketing Analyst

Marketing

• Manage daily campaign tasks, gathering and documenting campaign requirements and launching campaigns based on content calendar.
• Design simple and complex multi-channel journeys in Iterable, including experiments and conditional splits, using data in API event payloads and user profile attributes.
• Code and QA emails within existing email templates, leveraging Iterable snippets and handlebar logic to ensure campaigns are future-proof and can be personalized.
• Collaborate directly with marketing analytics, product analytics, and the marketing team to intake requests, assess results, identify opportunities for optimization, and deliver campaigns and journeys to meet provided business requirements.
• Collaborate with legal and compliance teams to ensure marketing content is compliant with company and industry policies.
• Collaborate with technical resources to QA API event JSON payloads, outbound webhooks, and provide guidance as necessary.
• Monitor campaign send counts and performance.
• Provide insight and subject matter expertise.

Senior Lifecycle Marketing Specialist

• User Research: Spend time with frontline agents. Observe live calls, sit with teams, run structured interviews, and build first-hand understanding of how work gets done today and where there is friction.
• Stakeholder Partnership: Build strong working relationships with stakeholders across Operations, Legal, Compliance, and elsewhere in the company. Understand their goals and use that understanding to define the product roadmap and the solutions on it.
• Discovery Beyond Stated Needs: Get past surface-level requests to identify the underlying problem. Use research, data, and your own judgment to design solutions that address root causes.
• Strategic Roadmap: Own the roadmap for your area of the Agent Platform. Sequence work to deliver near-term wins for agents while building toward a more capable, AI-enabled platform over time.
• AI-Enabled Capability: Help define how AI assistance shows up in the agent experience. Identify where it adds value, work with engineering to build it well, and measure how it changes outcomes for agents and customers.
• Product Execution: Lead initiatives end-to-end with your engineering and design partners. Move from problem definition through launch and iteration, while pushing the team on pace and quality.
• Measurement and Iteration: Define the metrics that matter (such as agent productivity, customer outcomes, quality, adoption), evaluate what's working against them, and iterate based on what you learn.

Product Manager – Agent Platform

Frontend Engineer

• Collaborate within a cross-functional team that includes product, design, backend engineering, and quality engineers to deliver seamless borrower experiences across web and mobile.
• Own projects end to end -- from technical design and architecture through launch, iteration, and measurement -- driving outcomes that move the business forward.
• Build and evolve our React and React Native applications within a pnpm/Turborepo monorepo, shipping features that work beautifully on every platform.
• Design and maintain shared component libraries and cross-platform modules that accelerate development across multiple product teams.
• Partner with backend and platform engineering teams to integrate with GraphQL and RESTful APIs in a performant, reliable, and secure manner.
• Identify and drive improvements in performance, testing, accessibility, and developer experience that make the entire team more effective.
• Uphold high standards of code quality and user experience while iterating rapidly in a regulated environment.
• Leverage AI-powered tools (coding assistants, automated testing, code review) to amplify your productivity and help establish best practices for AI-assisted development across the team.
• Contribute to a strong, inclusive engineering culture by mentoring peers, championing best practices, and participating in thoughtful code reviews.

Senior Software Engineer, Frontend

DevOps Engineer

• Design and author AI agent skills — structured playbooks that encode investigation, deployment, and optimization workflows
• Own application-layer reliability within Kubernetes-based compute (managed by the Infrastructure Engineering team) across all environments
• Maintain and upgrade platform applications — drive framework upgrades, dependency updates, and alignment to platform standards
• Drive infrastructure-as-code with modular, multi-environment patterns
• Participate in on-call rotation and lead incident response
• Build and maintain observability across cloud monitoring and APM platforms
• Own the Internal Developer Platform — CI/CD pipelines, deployment tooling, and developer self-service
• Mentor junior SRE engineers and shape team standards
• Nice to have: Experience building or integrating AI agents into operational workflows
• Nice to have: Hands-on with LLM-powered development tooling
• Nice to have: Background in designing guardrails or policy engines for automated systems
• Nice to have: Track record of building internal developer platforms or self-service infrastructure

Senior Site Reliability Engineer

User Researcher

• Lead research initiatives that connect us deeply with our users
• Execute a variety of research methods including qualitative interviews, usability testing, contextual inquiry, journey mapping, surveys, and quantitative benchmarking
• Design and implement comprehensive research plans for complex projects in a fast-moving environment
• Regularly present at Town Hall and All Tech meetings
• Synthesize research findings into actionable insights and effectively communicate them to stakeholders
• Collaborate with design, product, marketing, and engineering teams to incorporate user insights throughout the product development process
• Expand our research repository to make insights accessible and usable by the broader organization
• Partner with analytics teams to combine qualitative insights with quantitative data for a holistic view of user behavior
• Proactively identify research opportunities that could improve product strategy and user experience
• Advocate for user needs in strategic planning and prioritization discussions