Senior Content Designer

Prosper Marketplace

Senior Content Designer leading UX writing and content design for Prosper's Personal Loan and Core experiences. Optimizing the customer journey and ensuring user-centric solutions in the fintech space.

Posted 5/27/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $149,000 - $179,000 per yearWebsite

About the role

Key responsibilities & impact

We are hiring a Senior Content Designer to lead UX writing and content design for critical user flows on our Personal Loan and Core experiences.
You will play a pivotal role in defining and optimizing the customer journey across the first touchpoints a customer has with Prosper.
This hybrid role requires deep expertise in design thinking, strategic planning, and UX writing.
You will function as a design thinking practitioner and customer champion who thrives on solving problems, exploring growth opportunities, testing hypotheses, and translating business-centric language into user-centric content.
You ensure every word across our products contributes to clarity, comprehension, and ease for the user.
You will partner closely with Product Management and Engineering to optimize the customer journey from arrival to conversion, ensuring our solutions are scalable, efficient, and user-centric.

Requirements

What you’ll need

Experience focused on UX content design and shaping content for multi-disciplinary projects.
Exceptional writing/editing and verbal communication skills with a commitment to delivering high-quality, error-free content.
Strong, demonstrated understanding of design thinking and user-centered design methodologies.
Experience collaborating with UX design and research teams to develop and improve user experiences.
Ability to translate complex technical concepts and regulatory requirements into clear, user-friendly language.
Experience with or strong interest in artificial intelligence and a desire to learn and grow in this rapidly evolving field.
Adaptability to a fast-paced, agile environment, with a proactive approach to identifying and addressing content challenges and business growth opportunities.
Ability to understand business models, revenue streams, and market dynamics.
Comfort working with data, analytics platforms, and balancing quantitative data with qualitative insights.
Exceptional storytelling, presentation, and negotiation skills to influence stakeholders at all levels.
Deep expertise in design thinking methodologies and workshop facilitation.
Nice to have: Proficiency with Figma (including working with autolayout and components).

Benefits

Comp & perks

A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace

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Hard Skills & Tools

UX writingcontent designdesign thinkinguser-centered designstorytellingpresentation skillsnegotiation skillsdata analysisartificial intelligence

Soft Skills

communication skillsadaptabilityproblem-solvingcollaborationproactive approach