Content Designer

Prosper Marketplace

Content Designer writing UX copy to develop user flows at Prosper's peer-to-peer lending platform. Focus on optimizing the customer journey for personal loans and core experiences.

Posted 6/9/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $119,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Plan and write clear, concise interface content for mobile and web experiences. Design simple, intuitive product experiences that help users accomplish their goals.
From discovery through delivery and optimization, partner closely with product designers, UX researchers, product managers, and other SMEs and stakeholders.
Maintain, deploy and enforce copy guidelines, brand voice and tone, and generative AI guidelines and tools.
Use qualitative insights and data to inform content choices and advocate for user needs. Assist with conducting user research and research operations.
Ensure all content is accessible and usable by people with disabilities, following WCAG 2.2 guidelines.
Coordinate between design, product management, engineering, and executive leadership, facilitate workshops (like design sprints or journey mapping sessions) to align cross-functional teams, and advocate for the user continuously, ensuring business requirements don't overshadow user experience.

Requirements

What you’ll need

Experience focused on UX content design and shaping content.
Strong writing/editing and verbal communication skills with a commitment to delivering high-quality, error-free content.
Strong, demonstrated understanding of design thinking and user-centered design methodologies.
Experience collaborating with UX design and research teams to develop and improve user experiences.
Ability to translate technical concepts and regulatory requirements into clear, user-friendly language.
Experience with or strong interest in artificial intelligence and a desire to learn and grow in this rapidly evolving field.
Adaptability to a fast-paced, agile environment, with a proactive approach to identifying and addressing content challenges and business growth opportunities.
Ability to understand business models, revenue streams, and market dynamics.
Interest in working with data, analytics platforms, and balancing quantitative data with qualitative insights.
Strong storytelling, presentation, and negotiation skills to influence stakeholders at all levels.
Experience with design thinking methodologies and workshop facilitation.
Nice to have: Proficiency with Figma (including working with autolayout and components).

Benefits

Comp & perks

A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

UX content designwritingeditingdesign thinkinguser-centered designuser researchcontent guidelinesaccessibilityWCAG 2.2artificial intelligence

Soft Skills

communicationstorytellingpresentationnegotiationadaptabilityproactive problem-solvingcollaborationstakeholder influenceuser advocacyfacilitation