Prometeo Talent

Support Engineer

• Provide technical support through inbound tickets, calls, and emails
• Troubleshoot and resolve networking issues across Cisco and Cisco Meraki environments
• Support end users and client IT teams in a fast-paced service environment
• Configure and troubleshoot VLANs, firewall rules, VPNs, routing, DNS, DHCP, and wireless networking issues
• Work within Zendesk and ticketing systems to manage incidents and service requests
• Escalate complex technical issues when necessary while maintaining clear communication with clients
• Collaborate with senior engineers on network troubleshooting and operational improvements
• Maintain professionalism and calm communication during high-pressure situations

Junior Network Support Engineer

Network Support Engineer

Graphics Designer

• Design and produce marketing assets across digital and print channels
• Create responsive and performance-focused HTML email layouts
• Develop website graphics including homepage banners, landing page visuals, and UI assets
• Design social media creatives for both organic and paid campaigns
• Produce digital advertising materials including display banners and retargeting creatives
• Create trade show and event assets such as booths, signage, and backdrops
• Design printed collateral including brochures, sell sheets, and one-pagers
• Translate marketing briefs into engaging visual concepts and polished deliverables
• Maintain consistency across all brand touchpoints and marketing channels
• Adapt creative assets for multiple formats, platforms, and campaign goals
• Prepare production-ready files for digital and print vendors
• Iterate quickly based on feedback, testing, and campaign performance insights

Graphic Designer

Marketing Operations

• Own and manage the CRM platform (e.g., HubSpot, Salesforce, or similar)
• Design, build, and optimize marketing automation workflows
• Ensure data quality, governance, and segmentation strategies
• Collaborate with marketing, sales, and RevOps teams to align processes
• Develop and maintain dashboards and reports to track performance
• Implement lead scoring models and lifecycle management processes
• Manage integrations between CRM and other tools (email, ads, analytics, etc.)
• Support campaign execution through list management and automation
• Identify opportunities to improve funnel conversion and operational efficiency
• Document processes and maintain CRM best practices

Marketing Operations and CRM Specialist

Administration

• Manage and administer corporate structures across multiple jurisdictions.
• Ensure full compliance with internal procedures and regulatory standards.
• Maintain direct communication with international clients.
• Coordinate with internal teams and external providers.
• Handle client invoicing and follow up on outstanding payments.
• Monitor client portfolios and report on collection status.
• Support KYC (Know Your Customer) and AML (Anti-Money Laundering) processes in line with local and international regulations.

Corporate Services Administrator

• Own the execution of creative assets across the full brand ecosystem
• Design sales and marketing collateral such as one-sheets, case studies, pitch decks, and proposals
• Create polished presentations for executive, client, and conference settings
• Develop digital and social assets including LinkedIn graphics, campaign creatives, email headers, and paid media materials
• Support website visual updates, landing pages, and asset management through CMS-based tools
• Design event and activation materials such as booth graphics, signage, and sponsorship collateral
• Maintain and evolve the visual identity across every brand touchpoint
• Collaborate closely with leadership and marketing to turn strategy into strong creative execution

Senior Graphic Designer

Human Resources

• Support key HR, administrative, and IT coordination processes
• Coordinate onboarding and offboarding processes using established checklists
• Maintain employee and contractor records, including internal directories and org charts
• Assist with basic employee inquiries and route questions to the appropriate contacts
• Track key employee data such as start dates, terminations, and role changes
• Review and track state-level communications and escalate when needed
• Coordinate payment calculations with the Accounting team
• Create and deactivate user accounts based on approved requests
• Manage email distribution lists and aliases
• Provide basic Tier 1 support, including password resets and access troubleshooting, and escalate issues as needed
• Assist with meeting scheduling and administrative coordination
• Maintain shared trackers related to onboarding, offboarding, and access logs
• Coordinate with internal teams and external vendors to support daily operations
• Prepare recurring reports such as open headcounts and departmental headcounts
• Maintain accurate and up-to-date operational data

HR Coordinator

Project Manager

• Coordinate and track multiple projects across different teams
• Break down initiatives into clear tasks, timelines, and deliverables
• Monitor progress, dependencies, risks, and blockers
• Keep Jira boards, tickets, and workflows updated and organized
• Maintain clear and standardized documentation in Confluence
• Lead follow-ups, check-ins, and status updates with stakeholders
• Escalate delays or risks proactively
• Support PMO processes, reporting, and continuous improvement efforts

Mid-Level Project Manager

Marketing

• Support key HR, administrative, and IT coordination processes in a fast-paced remote environment
• Coordinate onboarding and offboarding processes using established checklists
• Maintain employee and contractor records, including internal directories and org charts
• Assist with basic employee inquiries and route questions to the appropriate contacts
• Track key employee data such as start dates, terminations, and role changes
• Review and track state-level communications and escalate when needed
• Coordinate payment calculations with the Accounting team
• Create and deactivate user accounts based on approved requests
• Manage email distribution lists and aliases
• Provide basic Tier 1 support, including password resets and access troubleshooting, and escalate issues as needed
• Assist with meeting scheduling and administrative coordination
• Maintain shared trackers related to onboarding, offboarding, and access logs
• Coordinate with internal teams and external vendors to support daily operations
• Prepare recurring reports such as open headcounts and departmental headcounts
• Maintain accurate and up-to-date operational data

Operation Coordinator

Product Manager

• Act as the main point of contact between business stakeholders, engineering, and design teams
• Translate business goals and stakeholder needs into clear, actionable product requirements
• Own and manage the product backlog, ensuring priorities align with business value and technical feasibility
• Write detailed user stories, functional requirements, and acceptance criteria
• Lead Agile ceremonies such as sprint planning, backlog refinement, demos, and retrospectives
• Collaborate closely with engineering teams on APIs, integrations, and technical solutions, ensuring alignment across systems
• Analyze product performance and data insights to support decision-making and continuous improvement
• Work with QA and development teams to define test scenarios, validate features, and ensure high-quality releases
• Communicate product updates, priorities, and risks clearly to both technical and non-technical stakeholders
• Drive alignment across teams, balancing business needs, technical constraints, and delivery timelines

Product Owner

Operations

• Set up, QA, and distribute digital ad tags for active client campaigns
• Validate tag firing, macros, and delivery behavior before and during campaign launches
• Troubleshoot tagging, firing, and impression tracking issues with clients, agencies, and media partners
• Investigate impression discrepancies and identify root causes
• Document tagging requirements, issues, and resolutions clearly
• Act as the technical point of contact for tagging-related questions during campaign execution

Ad Operations Specialist – Tagging & Trafficking

Bookkeeper

• Relevar necesidades del negocio vinculadas a procesos financieros y contables
• Documentar requerimientos funcionales de forma clara, estructurada y precisa
• Realizar pruebas de funcionalidades, validar desarrollos e identificar oportunidades de mejora
• Brindar soporte funcional a los usuarios internos y clientes de la plataforma
• Colaborar estrechamente con los equipos de tecnología, producto y atención al cliente para asegurar que las soluciones respondan a los requerimientos reales del negocio
• Mantener actualizada la documentación funcional del producto
• Participar en proyectos de mejora continua vinculados al producto y a su implementación en diferentes clientes

Analista Funcional, Fintech

People Operations

• Coordinate 1:1 meetings with team members.
• Keep internal tools and documentation up to date (Notion, spreadsheets, etc.).
• Support onboarding and offboarding processes.
• Manage employee documentation (contracts, time off, leaves, etc.).
• Support recruitment processes (screening coordination and candidate follow-up).
• Help with internal communication (e.g., newsletters).
• Organize team events, meetings, and internal initiatives (including coordination with vendors).
• Follow up on tasks and ensure deadlines are met.

HR & People Coordinator

• Brindar soporte funcional y operativo para aplicaciones internas (aplicaciones web, flujos de trabajo, Power BI).
• Configurar y mantener aplicaciones internas (.NET / IIS / WordPress).
• Trabajar en estrecha colaboración con los usuarios internos para comprender los procesos y proponer mejoras.
• Participar en iniciativas de digitalización y automatización de procesos.
• Apoyar la adopción de herramientas basadas en IA (Copilot, asistentes, automatizaciones).
• Coordinar con los equipos de TI y proveedores externos.
• Crear documentación, guías de usuario y brindar capacitación a los usuarios.
• Realizar pruebas funcionales antes de los lanzamientos a producción.
• Crear informes y paneles en Power BI.

Junior Network Support Engineer

Network Support Engineer

Graphic Designer

Marketing Operations and CRM Specialist

Corporate Services Administrator

Senior Graphic Designer

HR Coordinator

Mid-Level Project Manager

Senior Graphic Designer

Operation Coordinator

Product Owner

Ad Operations Specialist – Tagging & Trafficking

Analista Funcional, Fintech

HR & People Coordinator

Técnico de Soporte de Aplicaciones