Prometeo Talent

Support Engineer

• Triage & troubleshooting: Receive, manage, and respond to alerts, calls, and trouble tickets.
• Customer collaboration: Work directly with customers on calls and screen-sharing sessions, diagnose issues, and provide clear action plans that put them at ease.
• Critical response: Respond to critical issues 24x7x365 as part of an on-call rotation.
• Automation: Automate the collection of backup system health, backup and recovery jobs, and general environment status; streamline repeatable tasks.
• Monitoring & resolution: Monitor backup systems and performance, identify issues that need attention, troubleshoot, and resolve, including on the source systems being backed up.
• Root cause analysis: Troubleshoot outages and perform root cause analysis to prevent recurrence.
• Security & compliance: Configure access using a least-privileged approach, audit, and ensure adherence to policies and procedures.
• Upgrades: Communicate upgrade and rollback plans, and execute upgrades.
• Documentation: Maintain an internal wiki with technical documentation, manuals, and IT policies.

Senior Support Engineer – IT Infrastructure

Project Manager

• Act as the primary point of contact for clients, collaborating closely with other members of the client team
• Design and manage projects and questionnaires, ensuring timely and accurate delivery
• Maintain excellent organization skills, managing multiple tasks effectively
• Demonstrate a strong affinity for numbers and Excel proficiency
• Uphold a commitment to providing high-quality data and analysis to clients
• Leverage analytical skills to provide strong data visualization and actionable insights
• Manage client workload with minimal supervision or oversight

Bookkeeper

• Llevar la contabilidad de distintas empresas del grupo.
• Registrar y controlar operaciones contables.
• Realizar conciliaciones bancarias y de cuentas.
• Revisar pagos, transferencias, facturas y la información procesada por los asistentes contables.
• Participar en la preparación de balances y cierres contables.
• Dar seguimiento a obligaciones impositivas de las subsidiarias locales.
• Elaborar la documentación e información requerida para auditorías.
• Colaborar en la mejora y automatización de procesos del área.

Contador/a – Contabilidad Corporativa Internacional

Data Analyst

• Extract, query, and manipulate data using SQL from relational databases and cloud data warehouses.
• Analyze large transactional and consumer datasets to identify trends, patterns, and business insights.
• Build and maintain structured datasets that support recurring reports and business analyses.
• Calculate key business metrics such as household penetration, market share, purchasing behavior, and category trends.
• Work with raw and semi-structured data, cleaning and categorizing information as needed.
• Validate data outputs and perform quality checks to ensure data accuracy and integrity.
• Collaborate with internal teams to support reporting needs and answer business questions through data.
• Translate complex datasets into clear findings and recommendations.

Analyst

• Analyze consumer, retail, and market research datasets to identify trends, patterns, and business opportunities.
• Calculate and interpret key business metrics such as market share, household penetration, brand awareness, and purchasing behavior.
• Maintain and update recurring reports, trackers, and data tables.
• Create charts, summaries, and presentations that communicate findings in a clear and actionable way.
• Review data outputs and validate calculations to ensure accuracy and consistency.
• Identify meaningful insights and translate complex data into business recommendations.
• Collaborate with internal stakeholders and cross-functional teams in English-speaking environments.
• Support client-facing and internal initiatives by delivering high-quality analysis and reporting.

Insight Analyst

Backend Engineer

• Contribute to the design and implementation of large-scale backend applications.
• Ensure code quality and support your teammates in maintaining strong engineering standards.
• Build reliable and fault-tolerant systems using message queues (RabbitMQ, Kafka, etc.) and implement best practices for scalability and resilience.
• Improve system scalability, reliability, and architectural clarity through thoughtful design and optimization.

Senior Software Engineer – Java

Full-stack Engineer

• Lead the design and delivery of large-scale software initiatives.
• Drive architecture and technical decisions across multiple teams.
• Build scalable, reliable, and maintainable backend systems.
• Partner with Product, Engineering, and Leadership stakeholders.
• Mentor engineers through technical guidance, design reviews, and best practices.
• Improve system performance, reliability, and operational excellence.
• Help define engineering standards and contribute to technical strategy.

Staff Software Engineer – US SaaS

• Maintain and evolve the platform
• Investigate and fix production issues
• Work with complex SQL scripts and stored procedures
• Investigate data inconsistencies and business rules
• Provide operational technical support related to dashboards and data processing
• Work with integrations and asynchronous workflows
• Participate in troubleshooting and performance analysis
• Adjust backend features and business rules
• Help improve internal automations and platform workflows

Software Engineer – .NET, SQL, Analytics Platform

SEO Marketing

• Execute and optimize SEO and AI search (AEO/GEO) strategies
• Perform localized CRO analysis and partner with CRO and web development teams to improve engagement, lead quality, and conversion rates
• Conduct keyword and competitor research to identify growth opportunities
• Implement on-page and technical SEO best practices (metadata, internal linking, site performance, structured data)
• Monitor performance using tools such as Google Search Console, BrightEdge, Screaming Frog, and analytics platforms

SEO Manager

• Provide technical support through inbound tickets, calls, and emails
• Troubleshoot and resolve networking issues across Cisco and Cisco Meraki environments
• Support end users and client IT teams in a fast-paced service environment
• Configure and troubleshoot VLANs, firewall rules, VPNs, routing, DNS, DHCP, and wireless networking issues
• Work within Zendesk and ticketing systems to manage incidents and service requests
• Escalate complex technical issues when necessary while maintaining clear communication with clients
• Collaborate with senior engineers on network troubleshooting and operational improvements
• Maintain professionalism and calm communication during high-pressure situations

Senior Support Engineer – IT Infrastructure

Project Manager

Contador/a – Contabilidad Corporativa Internacional

Data Analyst

Insight Analyst

Senior Software Engineer – Java

Staff Software Engineer – US SaaS

Software Engineer – .NET, SQL, Analytics Platform

SEO Manager

SEO Manager

Junior Network Support Engineer