PRECISIONvalue

Client Support Analyst

PRECISIONvalue

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $46,000 - $65,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SDLC

About the role

  • Member of the Client Services team in the development and deployment of Access Genius, Precision AQ’s market access pull-through solution
  • Build expertise in business requirements, testing, project management, SDLC processes, organization, attention to detail, communication, critical thinking, and biopharmaceutical commercialization
  • Collaborate with mentors and leadership to understand project initiation and facilitate learning and career growth
  • Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
  • Collect business requirements based on client input and perform testing of product offerings
  • Develop, execute and maintain project plans; communicate accomplishments, risks and mitigation plans to keep project delivery on track
  • Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submission processes and develop competency in MRL review systems
  • Coordinate meetings with Engagement, Business Intelligence and Application teams and key content experts
  • Manage the client inquiry process to ensure client satisfaction

Requirements

  • Bachelor’s degree
  • Must be located in the Indianapolis area (hybrid role requiring one day a week in the office)
  • Not able to provide sponsorship now or anytime in the future
  • Availability to work Eastern Standard Time and potentially outside the company’s standard hours of operation when necessary
  • Internet connection that will support working on large files, video and audio calls
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to travel up to 5%
  • (Preferred) Project Coordination experience
  • (Preferred) Detail oriented self-starter with strong organizational and communication skills
  • (Preferred) Project Management Software
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