Citi

Senior Technology Lead – KYC Business Analyst

Citi

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $103,920 - $155,880 per year

Job Level

Senior

Tech Stack

SDLC

About the role

  • Author Business and Functional Requirements Documents (BRD’s / FRD’s) for SMB KYC related applications
  • Liaise with KYC Ops, AML Compliance, Business Groups, Technology, PBWM and other Lines of Business to gather, translate and understand enhancement requests
  • Propose and gain consensus on future state processes focused on operational efficiencies and improved customer experience
  • Assist facilitation of global prioritization processes representing SMB in cross-functional forums
  • Support development of project plans, test plans and change management plans for CitiKYC enhancements and releases
  • Support testing, organization readiness, communication & training for all releases on the CitiKYC platform
  • Provide L3 Production Business Help Desk support
  • Understand and support broader AML/KYC processes including transaction monitoring, client onboarding, account opening, renewals and screening
  • Identify and escalate challenges to ensure successful and timely rollout of CitiKYC releases
  • Contribute to modernization program to build rules-based platform and automation
  • Build and maintain a work-class organization focused on talent, learning, and opportunity

Requirements

  • 8+ years of relevant AML/KYC Business Analysis work experience
  • Experience in financial Institutional, preferably global; corporate and consumer banking experience, a plus
  • Knowledge and working experience within a Solutions Development Lifecycle (SDLC) framework
  • Agile / Jira experience, preferred
  • Proactive and able to work under own initiative; self-starter
  • Strong written and verbal communication skills
  • Effective prioritization and time management
  • Exceptional ability to influence and motivate partners to the KYC process
  • Strong leadership and relationship/team building skills
  • Strong analytical / issue resolution skills and attention to detail
  • Experience with MS Office Tools
  • Project Management experience, a plus
  • Knowledge and working experience across Institutional Clients – TTS, SFS/Custody, Global Banking, Markets and Private Banking, a plus
  • Bachelor’s/University degree or equivalent (experience more important than degree)
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