Customer Intelligence Analyst
Thread Bank
Job Level
Senior
About the role
- Run the show for KYB onboarding, vendor due diligence, and business verification
- Handle high-risk cases, performing Enhanced Due Diligence (EDD) on businesses and vendors
- Own risk escalations and make data-backed decisions using internal teams and compliance tools
- Work cross-functionally with Product, Growth, Customer Support, Legal, and Finance to streamline compliance
- Keep KYB/KYV processes audit-ready and compliant with FinCEN, BSA/AML, OFAC, and international standards
- Train, mentor, and share compliance knowledge across the team
- Dive into transaction monitoring to detect fraud and suspicious activity
- Report to the Head of Compliance
Requirements
- Bachelor Degree
- 3-5+ years of experience in AML, KYB, KYC, compliance, or vendor risk management
- Deep knowledge of AML/CFT, BSA, OFAC sanctions, and international compliance frameworks preferably in Fintech
- Hands-on experience with KYB, EDD, and vendor risk assessments
- Familiarity with LexisNexis, Persona, Elliptic, or other KYC tools
- Strong analytical mindset – make data-driven risk decisions with confidence
- Cross-functional collaboration experience with Product, Legal, and Finance
- Fluent in English (bonus points for Hindi or Spanish)
- Self-starter, resourceful, able to juggle multiple priorities in a fast-paced startup
- Experience with compliance audits, regulatory reporting, and risk-based assessments is a plus
