Customer Intelligence Analyst
Thread Bank
Salary
💰 $86,840 - $139,360 per year
Job Level
SeniorLead
About the role
- Perform reviews for high-risk customers and execute enhanced due diligence (EDD) reviews for high-risk customers
- Identify, assess, and mitigate risks, ensuring compliance with regulatory requirements
- Provide expert recommendations on complex matters and engage with 1st line of defense on outcomes of EDD reviews
- Manage procedures and escalations related to high-risk customers, including analysis of customer behavior and activity of concern
- Lead and manage a business management functional area and oversee team activities, planning, and alignment across multiple areas
- Develop, communicate and implement strategy for business management function and interface with leadership and enterprise partners
- Ensure team adheres to enterprise frameworks and regulatory requirements and manage risk identification and monitoring
- Provide coaching, development, succession, recruitment, resource management and overall team leadership
- Forecast programs/initiatives and coordinate prioritization with stakeholders
- Lead or contribute to cross-functional/enterprise initiatives and governance meetings
Requirements
- Undergraduate degree
- 7+ years relevant experience
- Strong understanding of KYC
- CAMS certified
- Ability to be tech savvy and adapt quickly
- Ability to demonstrate leadership skills
- Strong understanding of customer relationship and ability to mitigate risk
