Technical Project Manager
Broadridge
SDLC
Job Level
Senior
Tech Stack
SDLC
About the role
- Provide technical guidance and support throughout the entire sales cycle, acting as a trusted advisor
- Engage with customers onsite and remotely during pre-sales to deliver technical expertise, POC/POV ownership, and workshops
- Collaborate with Sales to shape and execute strategies that drive GitLab adoption and exceed revenue targets
- Act as the Directly Responsible Individual (DRI) for Customer Success Plans and technical evaluations, including tender/audit support
- Build deep customer relationships to create GitLab advocates and capture customer feedback for Product, Sales, and Marketing
- Maintain and share market and technology knowledge through training, certification, and reusable working examples
- Educate customers on GitLab platform capabilities and support successful deployment and adoption
- Run Value Stream Assessments and other strategic client engagements to demonstrate value and drive platform usage
Requirements
- Self-motivated with a proven track record in software/technology sales or consulting
- Proficiency in connecting technology solutions to measurable business value
- Ability to think strategically about business, products, and technical problems
- Engage with customers, both onsite and remotely, by providing technical expertise during the pre-sales process
- Collaborate with the sales team to formulate and execute sales strategy to exceed revenue targets
- Be the Directly Responsible Individual (DRI) on Customer Success Plans and technical evaluations via POC/POV ownership
- Provide technical support for tender/audit responses and design workshops
- Build deep relationships within customer environments to enable GitLab advocacy
- Serve as the customer advocate to Product Development, Sales, and Marketing teams
- Maintain specialty competency in one or more technologies related to GitLab’s market focus through training, certification, and creation of working examples
- Comprehensive knowledge of the GitLab platform and associated technologies; educate customers of all sizes on GitLab value proposition
- Run Value Stream Assessments in accounts with support from a Senior SA
