PracticeTek

Business Development Rep

• Perform outbound phone calls to prospects in an assigned territory
• Effectively utilize sales tools such as Ring Central, Salesforce, and Outreach
• Overcome objections, build rapport, qualify prospects, and effectively communicate the value of our software and all its offerings to potential clients
• Participate in weekly sales training and special purpose meetings, sharing best practices and knowledge
• Contact warm prospect base in the assigned territory via telephone and email
• Work with customers and prospects and move them to purchase integrated Payments
• Learn about all our services offering and the value-add that they bring to the clinic
• Work closely with the client and internal departments to ensure smooth transition and onboarding

Account Development Representative – Payments

• Perform outbound phone calls to prospects in an assigned territory
• Effectively utilize sales tools such as Aircall, HubSpot, Salesforce, and Outreach
• Overcome objections, build rapport, qualify prospects, and effectively communicate the value of our software
• Participate in weekly sales training and special purpose meetings, sharing best practices
• Contact warm prospect base in the assigned territory via telephone and email
• Work with customers and prospects and move them to purchase additional products
• Learn about all our services offering and the value-add they bring to the clinic
• Work closely with the client and internal departments to ensure smooth transition and onboarding

Account Development Representative

• Be process-driven: Perform outbound phone calls to prospects in an assigned territory.
• Utilize sales tools such as Ring Central, Salesforce, and Outreach.
• Communicate exceptionally: Overcome objections, build rapport, qualify prospects, and effectively communicate the value of our software and all its offerings to potential clients.
• Be collaborative and coachable: Participate in weekly sales training and special purpose meetings, sharing best practices and knowledge about the professions we serve.
• Contact warm prospect base in the assigned territory via telephone and email
• Work with customers and prospects and move them to purchase integrated Payments
• Learn about all our services offering and the value-add that they bring to the clinic
• Work closely with the client and internal departments to ensure smooth transition and onboarding

Account Development Representative, Payments

Director

• The Director of RCM Client Success will oversee day-to-day client service delivery for a growing, retail-focused healthcare RCM organization.
• This role is responsible for managing internal teams and external partnerships (including offshore resources) to ensure operational excellence and client satisfaction.
• PracticeTek requires an innovative leader who drives continuous process improvement and efficiency, while ensuring compliance with industry regulations and improving KPIs.
• The ideal candidate brings a strong background in revenue cycle leadership, with a focused customer retention strategy, management of global partner processes, work product driving measurable performance improvements, streamlining processes, and supporting scalable growth.
• This hands-on leader will play a key role in implementing best practices, employee mentorship and execute strategic initiatives.
• Career Opportunity: An ideal candidate has 10+ years of revenue cycle experience with 6+ years of progressive experience in revenue cycle management and client success and 6+ years of partnering with global team members.
• Adept at leading cross-functional teams, driving operational performance, and building long-term client relationships.
• Proven success in aligning RCM operations and implementation teams with strategic goals, optimizing workflow efficiencies, and mentoring high-performing teams.
• Passionate about delivering client value through data-driven insights, scalable process improvements, and collaborative leadership
• Job Duties: Provide leadership and direction to the RCM production operations team including onboarding, clearinghouse vendor relationships, billing, posting and AR follow up, both internal and offshore
• Ensure RCM vendor performance, including offshore vendor(s), including monitoring contractual commitments, RCM KPI performance and remediation of issues
• Identify, develop, and execute strategies to improve key RCM KPIs such as denial rates, aging AR, net collection rate and client satisfaction/NPS
• Collaborate with vendors and internal teams to drive the adoption of new technologies and best practices across all RCM functions
• Develop and execute on a roadmap of continuous improvement in revenue cycle processes, addressing gaps in operations and improving efficiency
• Optimize financial performance for clients and align with the company’s goals
• Track, analyze and report on key RCM metrics to executive leadership, identifying trends and making data-driven recommendations to improve performance
• Ensure all RCM activities adhere to federal, state and industry regulations including HIPAA and other patient confidentiality laws in collaboration with the RCM Quality Assurance Director including maintaining audit processes to identify and mitigate risks

Account Development Representative – Payments

Account Development Representative

Account Development Representative, Payments

Director of RCM Services