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Recruitment

• Take full ownership of the recruiting process from start to finish, driving key decisions at each stage to ensure the selection of the best candidates.
• Own the sourcing of top-tier talent by utilizing a diverse range of channels.
• Build strong relationships across leadership teams within the organizations you support. Help our hiring managers succeed in their organizational goals.
• Be a Haven evangelist at every touchpoint with candidates and advocate for them throughout the entire hiring process, ensuring an exceptional experience from initial outreach to final offer.

Recruiter

Product Designer

• Design and evolve Haven's care delivery platform as the company scales, focusing on end-to-end service journeys.
• Own and define the end-to-end experience and design of key areas of the service journey.
• Work closely with clinicians, operations, and patients to deeply understand the people who touch our service and rally the Haven team around their needs.
• Explore, iterate, test, and deliver new product solutions and detailed UX and UI designs to continuously evolve and improve the care delivery platform.
• Build team processes and culture—setting a positive tone within the Design team and across the company.
• Collaborate with founders, engineering, operations, and clinical teams to deliver services that meaningfully improve patients' lives.

Product Design Lead

Program Manager

• Drive the direction of the overall program lifecycle, assuring that all aspects of AidKit are being used correctly and effectively by partners and recipient, that the assistance dollars are reaching recipients in a timely manner, and that reporting and reconciliation processes are completed
• Build and manage lasting relationships with our key government and non-profit partners
• Collaborate with our customers, partners, and the AidKit technical team to design and build the tools to support financial assistance programs
• Take responsibility for ensuring accessible design and dignified user experience by performing user experience testing, gathering and implementing feedback from stakeholders, and translating program needs to our software engineers
• Manage the program using data driven decisions using data analysis and visualization tools
• Drive resolution of critical issues for customers, partners, and beneficiaries, including root cause analysis and course corrections resulting in more efficient program implementation
• Manage multiple programs simultaneously

Recruiter

Product Design Lead

Senior Program Manager