Powered by Professionals

Program Manager

• Drive the direction of the overall program lifecycle, assuring that all aspects of AidKit are being used correctly and effectively by partners and recipient, that the assistance dollars are reaching recipients in a timely manner, and that reporting and reconciliation processes are completed
• Build and manage lasting relationships with our key government and non-profit partners
• Collaborate with our customers, partners, and the AidKit technical team to design and build the tools to support financial assistance programs
• Take responsibility for ensuring accessible design and dignified user experience by performing user experience testing, gathering and implementing feedback from stakeholders, and translating program needs to our software engineers
• Manage the program using data driven decisions using data analysis and visualization tools
• Drive resolution of critical issues for customers, partners, and beneficiaries, including root cause analysis and course corrections resulting in more efficient program implementation
• Manage multiple programs simultaneously

Senior Program Manager