Power Factors

Engineer

• Create design documentation and drawings for the SCADA system on the PV plant
• Provide technical assistance to the customers (EPC’s, installers) to ensure the proper installation of the SCADA system
• Support the purchasing team in the procurement of materials from US vendors
• Support the sales team with technical advice and recommendations
• Configure SCADA systems
• Organize and execute plant commissioning tasks and generate the associated commissioning documents.
• Travel to project sites, as needed, to perform field commissioning.
• Assist customers with testing, troubleshooting and resolving hardware and device application problems
• Assist Technical Support personnel with support related matters
• Actively participate and contribute in developing a Quality Assurance/Quality Control plan and documentation for plants commissioning
• Other duties as assigned

Technical Manager, SCADA Engineer

Manager

• Deliver a premium end-to-end integration experience to our customers
• Process questions related to problem-solving or new requirements
• Analyze new requirements and escalate them to internal teams for implementation
• Design the flow for new control applications
• Develop application studies for new monitoring installations
• Commission of automation equipment
• Supervise and deliver projects for buildings and telecom infrastructures using Unity Platform
• Provide remote troubleshooting help to on-site engineers

Technical Manager, SCADA & EMS

Product Marketing

• Create, maintain, and evolve customer-facing and internal collateral, including sales decks, playbooks, battlecards, one-pagers, FAQs, and case studies
• Tailor materials and messaging for specific deal cycles, supporting frontline sales efforts
• Facilitate enablement sessions and training to ensure teams can confidently articulate value and differentiation
• Support and coordinate GTM motions, working with Product, Marketing, Sales, and CS to ensure alignment on launches, campaigns, and customer engagement
• Partner with Demand Gen and Content to activate messaging across campaigns, website, and events
• Contribute to GTM strategy by connecting product capabilities with market needs and commercial priorities (strong collaboration with Product Management team)
• Support the activation of packaging and pricing strategies by ensuring sales teams understand offers and can position them effectively
• Translate packaging into clear value propositions and collateral that resonates with business and technical stakeholders
• Inform website content, campaign messaging, and digital collateral to ensure product narratives are clear and consistent
• Provide product marketing input into blogs, webinars, case studies, and external thought leadership
• Gather and synthesize customer, competitor, and market insights to guide messaging, GTM strategy, and product direction
• Support leadership with competitive and market intelligence and other support as needed.

Associate Product Marketing Manager

Product Designer

• Participate in company-wide discussions relative to current user interface initiatives and the future direction of design and user experience;• Conduct interviews, user research and design thinking workshops to understand customer needs, mental models, tacit knowledge, and working contexts;• Synthesize output of stakeholder research to design visualizations that effectively summarize key insights related to user behaviors and product definition;• Be fluent in use of a design system and its applications in data-intensive software;• Create annotated prototypes or wireframes of user interface designs that visually and textually communicate the behavior of a software application;• Design, document and communicate interactions for complex software systems using a mix of narratives, storyboards, mockups, wireframes, prototypes, and assist to detail user story specifications;• Collaborate internally with cross-functional teams comprised of UI developers, subject matter experts and product managers;• Support the customer discovery process in collaboration with sales engineers, customer success managers, and product managers;• Express UX and design concepts to collaborators by going beyond merely presenting designs to explain the story behind the rationale and benefit of design ideas;• Rapidly iterate on novel design solutions for new and innovative products;• Lead research and evaluation of designs as well as emerging technology, industry, and market trends;• Work closely with the product owner to define epics and stories required to deliver the new features;• Review features delivered by the developers to confirm UX standards have been respected;• Participate in multiple value-added projects as required.

UX Designer

Financial Planning and Analysis

• Serve as strategic partner to CEO and Board; lead all aspects of financial operations and long-term financial strategy
• Oversee controllership, FP&A, tax, treasury, and ensure timely accurate close cycles
• Lead annual budgeting, expense oversight, forecasting, scenario planning, and KPI reporting
• Build and develop finance team; implement processes, controls, and best practices
• Optimize systems (NetSuite, BlackLine, Avalara) and ensure financial data integrity
• Manage cash flow, collections, working capital, debt covenants, and banking relationships
• Support pricing strategy, renewals, contract structuring, and quote-to-cash processes for SaaS and SCADA/EMS
• Participate in investor reporting and serve as primary interface to investor group alongside CEO

Chief Financial Officer

General Counsel

• Provide general legal advice across SaaS and commercial contracts, corporate governance, employment, regulatory compliance, and dispute resolution.
• Draft, review, analyze and negotiate contracts for customers/sales, partnerships, NDAs, vendors, and other third-party engagements.
• Partner with Sales, Customer Success, and Leadership to close revenue-generating deals while balancing legal risk, privacy, and compliance.
• Support legal operations initiatives including contract lifecycle management and AI-enhanced workflows.
• Monitor and interpret new legislation and regulatory changes and communicate impacts to the business.
• Draft and maintain internal policies and guidelines on antitrust, data privacy, and IP.
• Act as a visible and collaborative ambassador for the legal team and take on special projects assigned by the General Counsel.

Legal Counsel

Business Analyst

• Lead requirements gathering and project planning for internal business applications including Salesforce, NetSuite, Gainsight, Cloud Coach.
• Define project objectives, deliverables, timelines, and success criteria.
• Coordinate with technical teams, project managers, and subject matter experts to ensure smooth project implementation.
• Act as main point of contact for internal stakeholders including business users, department heads, and executives.
• Translate stakeholder requirements into ticketed, workable items and manage tickets in tools like Jira.
• Communicate project progress, risks, and changes effectively.
• Collaborate with IT to implement, configure, and customize Salesforce, NetSuite, Gainsight, Cloud Coach, and other applications.
• Coordinate system upgrades, patches, and enhancements.
• Ensure solutions align with business processes and user needs through QA, testing, and UAT.
• Develop change management strategies, create documentation and training materials, and conduct user training sessions.
• Provide ongoing user support and address user queries.
• Develop and maintain project documentation including project plans and status reports.
• Monitor project performance against key metrics and seek opportunities to optimize processes and system functionality.
• Stay informed about industry trends and best practices related to business applications.

Account Executive

• Develop, implement and execute high-volume sales stage-appropriate activities such as awareness, engagement, discovery, qualification, opportunity development, commercial and technical proposal development, decision making, contract negotiation, and commercial close.
• Develop a qualified target list of significant IPPs, Owners, Operators, and Utility accounts; identification and engagement of key technical and economic decision-makers in the targeted accounts.
• Build relationships, develop, and execute targeted proof of concepts, and convert qualified opportunities within the target account(s).
• Work in close partnership with the marketing department to develop and execute supporting account-based marketing campaigns directed at target accounts & persona at various stages in the buyers' journey.
• Engage with targeted persona to conduct discovery, develop a customer value proposition to support enterprise-level value selling. Work with our Sales Engineering team to develop cross-functional approved scope, timeline, and implementation effort enabling customers value realization expectations.
• Establish partnerships with our customers to better understand their needs, while providing them with a technical advisory solution that will be transitioned to customer success team.
• Lead the development and presentation of commercial and technical proposals to target accounts in collaboration with the appropriate Regional Vice President, Sales.
• With the support of Regional Vice President – Sales, lead the commercial and contractual negotiations of various agreements (e.g., Letters of Intent, DPSAs, MSAs, Enterprise Agreements) to successful contract execution and financial closing.
• Develop, execute, and report on account plans and opportunity pipeline, with high degree of forecast accuracy with CRM tools.
• Responsible for representing the company and products to customers and at field events such as conferences, seminars, etc.

Account Executive, Utilities/SCADA - Americas

Customer Success Manager

• About Power Factors: Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics; empowers stakeholders to collaborate, automate critical workflows, and maximize asset returns.
• With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.
• The CSM role focuses on value creation for the customer and is the trusted advisor, which means the CSM sits at the cross-functional nexus for customer advocacy internally.
• We seek highly motivated, individual contributors who thrive on customer interaction and own large accounts with accountability and performance rewards.

Customer Success Manager, SCADA & EMS

• ABOUT POWER FACTORS: Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.
• Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management.
• With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.
• ABOUT THE ROLE: At Power Factors, our CSMs are core to the customer experience. We seek highly experienced industry experts who thrive off of creating value through strong and enduring customer relationships. The CSM role is for someone who is the unique combination of technical and commercial, and thrives where deep knowledge is required for customer success.
• The CSM should have a strong technical background, with an orientation in technical asset management within industrial sectors – energy sectors are preferred but not exclusionary. The CSM should have experience in customer-facing roles, whether that be sales, commercial relationship management or strategic programs.
• The role of the CSM is focused on value creation for the customer and measured by retention and expansion. The CSM is also the trusted advisor of the customer, which means the CSM sits at the cross-functional nexus for customer advocacy internally.
• We seek highly motivated, individual contributors who thrive on customer interaction. This person has a love of big, meaty accounts where you become the main connection to our company. This individual thrives on accountability and on being rewarded for performance.
• Key Responsibilities:
• Account Management: Build and maintain strong, long-lasting relationships with customers, acting as their main point of contact throughout their journey with us.
• Strategic Advisor: Value creator for the customer, the one who knows utilization, usage and needs of the customer inside and out – and helps direct the customer on how Power Factors can meet them.
• Customer Onboarding: Lead the customer through successful project commissioning, following up on post-commissioning to-dos and ongoing optimization of system usage.
• Product Adoption: Proactively guide customers to ensure they are fully utilizing the product’s features and capabilities to achieve their business goals.
• Upselling, Renewals and Novations Support: Ensure a successful novation from EPC to ultimate owner of the plant. Collaborate with the sales team to identify upsell and cross-sell opportunities, driving account growth and ensuring customer retention.
• Customer Feedback: Gather and communicate customer feedback to product and development teams, contributing to the continuous improvement of our software solutions.
• Data-Driven Insights: Utilize customer data and metrics to identify opportunities for improvement and drive customer success outcomes.
• Problem Resolution: Address and resolve major customer issues or concerns promptly, providing troubleshooting and escalating issues when necessary.
• Training & Education: Organize regular training sessions, webinars, and documentation to ensure customers stay informed and up to date with product features and best practices.
• Collaboration: Work closely with internal teams such as Sales, Marketing, and Product to ensure alignment and optimize the customer experience.
• Qualifications:
• Technical Expertise: Deep expertise in SCADA and EMS technologies, both software and hardware, and how the technology is deployed at sites. Previous experience working as a SCADA project manager across multiple sites highly desired. Proven experience of managing, installing, maintaining and troubleshooting SCADA networks, hardware and software – allowing CSM to relate to customer experience.
• Commercial Orientation: Demonstrated experience in selling or servicing large, complex customers.
• Strategic Mindset: Having a natural knack for rolling up concepts to guide customers through complex discussions and come out with key takeaways
• Strong Communication Skills: Excellent written and verbal communication skills with the ability to communicate complex technical concepts in a clear and concise manner.
• Problem-Solving: Ability to identify and resolve customer issues, with a proactive approach to addressing challenges.
• Customer-Centric Mindset: Passion for delivering outstanding customer experiences and fostering positive relationships.
• Analytical Skills: Ability to analyze customer data and draw actionable insights to improve customer outcomes.
• Team Player: Ability to work collaboratively with internal teams and foster a positive work environment.