Positivo Tecnologia

Analyst

• Record, control and analyze tax transactions in the SAP system, ensuring correct configuration and compliance with tax regulations.
• Critically review tax configurations, identifying improvement opportunities and preventing inconsistencies.
• Calculate taxes and fees (federal, state and municipal), analyzing tax bases, deadlines and payment methods.
• Monitor and interpret tax legislation, assessing impacts and proposing adjustments to internal processes.
• Perform accounting classification of tax documentation in accordance with the company’s chart of accounts.
• Prepare, analyze and provide management and tax reports to support decision-making.
• Support internal and external audits by providing required information and documentation.
• Ensure activities are performed in accordance with internal procedures and leadership guidance.

Senior Tax Analyst

• Atuará nos projetos de implementações sistêmicas legais, automações e robotizações de processos da Diretoria Administrativa/Fiscal. Vai impulsionar a transformação digital e melhoria contínua de processos fiscais/tributários.
• Forte conhecimento em Impostos Diretos/Indiretos e processos com interface com a área fiscal.
• Será responsável por atendimentos de demandas relacionadas a todos impostos da CIA, conhecimento em apuração de todos impostos, tributação internacional, obrigações acessórias municipais, estaduais e federais.

Analista Fiscal Pleno – Projetos de Transformação Fiscal Digital

Security Analyst

• Implement, test, and operate advanced software security techniques in accordance with the organization's secure development policy.
• Perform continuous security testing on code, websites, and portals, tracking and coordinating fixes with the responsible teams.
• Maintain security governance by reviewing and improving policies, procedures, standards, and technical guidance.
• Monitor and maintain security indicators (KRIs and KPIs), producing reports and recommendations for improvement.
• Actively participate in software requirements analysis, defining security actions from the early stages of projects.
• Anticipate vulnerabilities and propose preventive measures during the application design phase.
• Address and mitigate security issues in code, promoting fixes and secure coding best practices.
• Ensure closure of the security cycle during the maintenance phase by continuously assessing and monitoring systems.
• Design secure architectures for systems and applications.
• Review, propose, and maintain information security policies, standards, and procedures.
• Ensure compliance with frameworks (ISO 27001, PCI, NIST, SABSA) and with the LGPD (Brazilian Data Protection Law).

Information Security Analyst – Senior

Compliance

• Assist with administrative activities related to the company's Compliance and Integrity Program;
• Support the execution of integrity Due Diligence analyses of third parties (clients and suppliers), ensuring compliance with internal policies;
• Provide support in tracking and organizing records and metrics for the Whistleblower/Reporting Channel;
• Organize and monitor departmental documents, ensuring approval workflows meet established deadlines;
• Serve as a point of contact for requesters of Compliance analyses and act as an interface with the Human Resources department;
• Assist in populating area metrics and support results presentations.

Administrative Assistant – Compliance (Position Exclusive for People with Disabilities)

Procurement

• Acquisition of product samples
• Monitoring incoming shipments
• Communicating with requesters
• Training on integrated systems SAP and ZEEV

Procurement Intern

Customer Support

• Lead implementation projects from kickoff through go-live, ensuring deadlines, scope, and quality are met.
• Serve as the primary strategic point of contact for the client during implementation.
• Conduct executive and operational meetings.
• Identify risks, anticipate bottlenecks, and propose solutions.
• Ensure alignment across internal teams (product, support, sales, etc.).
• Monitor project metrics and communicate status in a structured manner.
• Deliver a consultative experience that goes beyond operational tasks.

Customer Success Analyst (Mid-level) – Implementation

Consultant

• Prospect, evaluate and accredit new partners at regional and national levels, ensuring infrastructure, technical capacity and alignment with business requirements.
• Ensure that network companies maintain up-to-date registration, fiscal, tax and financial compliance, and insurance policies in accordance with operational requirements.
• Monitor the performance of third-party ATPs (Positivo Technical Assistance providers) through management systems, identifying gaps, delays and process deviations, and proactively addressing issues.
• Monitor service quality and compliance with contractual deadlines, maintaining continuous follow-up with partners.
• Conduct technical visits to partners and customers, supporting network development and improving service execution.
• Oversee inventories, stock levels and parts movements, ensuring appropriate conditions for service delivery.
• Lead negotiations with partners in situations not covered by contracts, seeking solutions aligned with operational needs.
• Identify operational bottlenecks and improvement opportunities, structuring and tracking action plans.
• Prepare reports and management presentations, supporting monitoring of KPIs, ticket backlog and network performance.
• Interact with support areas to continuously improve processes and operations.

Senior Service Consultant – Technical Support Networks

• Extract, consolidate and analyze data from systems, spreadsheets and Data Lake sources, supporting the generation of management and operational information for Positivo's third‑party Technical Assistance network (ATPs).
• Monitor network performance indicators, tracking action results, SLA compliance and the progress of initiatives with ATPs.
• Prepare reports and management presentations in PowerPoint, supporting results monitoring and decision-making for the area.
• Control and track completion of mandatory ATP training, ensuring compliance with defined standards.
• Support the identification and recommendation of the best ATPs for service execution and operational negotiations.
• Manage and close ATP penalty reports, and monitor notifications sent to partners.
• Handle notifications related to SLAs for the Retail, Government and Corporate segments, as well as notifications related to parts.
• Execute and monitor administrative and financial processes for the network, including reversals and provisions, reporting information to the Controllership.
• Operate flows and requests in the Zeev system, ensuring the correct progress of internal processes.
• Implement system processes to de‑accredit network partners from the technical assistance network.
• Develop management tools and dashboards for dynamic monitoring of operational indicators.
• Interact with support areas, contributing to continuous improvement of processes and operational flows.

Junior Service Analyst – Technical Support Network

Marketing

• Plan, execute and optimize online media campaigns on platforms such as Meta Ads, Google Ads and Programmatic Media, with a focus on performance, acquisition and conversion.
• Operate and analyze data, automation and CRM tools such as Google Analytics, Power BI, RD Station and Pipedrive, supporting strategic and tactical decision-making.
• Monitor marketing and sales-funnel KPIs (traffic, leads, MQL, SQL, conversion and ROI), preparing reports and actionable insights.
• Plan and manage content platforms, including blogs, WordPress and social media, ensuring alignment with performance strategies.
• Use, operate and help evolve AI agents and AI-based tools applied to data analysis, insight generation, process automation and campaign optimization.
• Work collaboratively with marketing, content and commercial teams, contributing to the continuous improvement of processes, campaigns and results.

Marketing Analyst (Mid-level) – Performance Focus

People Operations

• Map the market and competitors, identifying strategic opportunities and risks.
• Analyze commercial performance data and customer behavior to generate actionable insights.
• Build BI dashboards and reports, ensuring accuracy and clarity of information.
• Monitor market, economic, and industry trends that impact the business.
• Prepare market potential studies and customer segmentation.
• Support Sales, Marketing, and Product teams with analyses that inform strategic decisions.
• Conduct quantitative and qualitative research, both internal and external.
• Produce predictive analyses and statistical models to anticipate scenarios.
• Present results and executive recommendations, translating data into strategic narratives.
• Ensure governance and reliability of data sources, continuously improving information sources.

Market Intelligence Analyst, People Analytics

• Perform maintenance, monitoring, and security activities for the organization's cloud and on-premises infrastructure and web applications.
• Responsible for ensuring service availability, credential integrity, and the execution of preventive update routines, following industry best practices.
• Work on monitoring, maintaining, and improving infrastructure to ensure optimal performance of applications and other computing resources.
• Collaborate with the team and other teams to understand application behavior and periodically publish reports on application monitoring.

Junior Infrastructure Analyst, Cloud

• Identify media opportunities and propose institutional story angles.
• Gather information from internal departments to produce journalistic content.
• Attend interviews between spokespeople and journalists, providing support and feedback.
• Review copy produced by public relations agencies.
• Coordinate requests with two partner communications agencies.
• Produce and send a daily press clipping with company and industry news.
• Monitor and analyze news about Positivo and its executives.
• Compile results reports (number of articles, sentiment, performance).
• Monitor the imprensa@ inbox and route interviews and requests.
• Support the monitoring and management of institutional profiles (LinkedIn, Facebook, Instagram).
• Create content (photo, video, copy, and design) for corporate social media.
• Photograph and film internal and executive events as needed.
• Perform basic photo and video editing for publications.
• Propose content aligned with social media trends.

Junior Marketing Analyst – Press Relations, Social Media

Ecommerce

• Prestar suporte aos programadores Front-end e Back-end em manutenções e novas implementações nos sites;
• Auxiliar na criação de landing pages e na transformação dos layouts criados pelo time de Design (UI/UX) em código funcional;
• Atuar na identificação e correção de bugs e problemas técnicos no ambiente do e-commerce;
• Auxiliar na extração e aprendizado de indicadores de performance dos sites;
• Apoiar o desenvolvimento back-end através do consumo de APIs.

Estágio de E-commerce – D2C

• Assist in carrying out administrative activities across various departments, including general administration, sales, accounting and finance;
• Complete forms, perform data entry and organize documents, as well as draft memoranda, letters and departmental reports;
• Support the monitoring and consolidation of compliance and risk indicators for the preparation of periodic reports;
• Assist in due diligence processes for suppliers, partners and third parties, conducting initial research and organizing information;
• Provide support for the management of the Whistleblower Channel, performing initial triage and organizing records under supervision while ensuring strict confidentiality;
• Perform activities in accordance with internal procedures, ensuring adherence to company rules, quality policies and safety practices.

Compliance Intern

• Support monthly, quarterly and annual accounting close routines.
• Perform account reconciliations (balance sheet and income statement accounts).
• Assist in cost, expense and provision control and analysis.
• Post accounting entries and classify them according to the chart of accounts.
• Assist in variance analysis (actual vs. budget).
• Support the preparation of management reports.
• Assist internal and external audits.
• Contribute to integration between Finance, Tax, After-Sales, Pricing and Costing departments.
• Keep spreadsheets and internal controls up to date.