Director

• Lead ESC's consulting practice, managing the full client engagement lifecycle from identification and project scoping through contracting and project launch.
• Manage Interim Professional in Residence (IPIR) program, matching experienced interim talent to nonprofit needs.
• Establish and report on annual revenue goals and performance against objectives; maintain a robust sales pipeline.
• Cultivate new business opportunities and expand relationships with existing clients; respond to client inquiries and conduct needs assessments.
• Create comprehensive project documentation, including proposals, RFP responses, and engagement letters; ensure smooth contracting and successful project launches.
• Collaborate with Communications, Training, and other teams to develop lead generation, marketing initiatives, and ensure proactive service delivery.
• Monitor nonprofit sector trends and adapt ESC services accordingly; maintain records in Salesforce CRM.
• Manage client intake, assign consulting teams, oversee engagement progress, and resolve client and consultant challenges.
• Recruit, retain, and steward volunteer consulting corps; make strategic consultant-client matches and ensure timely placement.
• Partner with Director of Training on consultant onboarding, ongoing engagement, and professional development; monitor consultant engagement.
• Establish quality assurance, evaluation, and feedback systems; measure program effectiveness and implement process improvements.
• Track project progress and communicate billing information to finance; recruit and oversee consulting program interns and volunteer task forces.
• Provide consulting services data for monthly key indicator reports; attend Board meetings and record minutes.
• Serve as a thought partner to the CEO and participate in strategic planning and organizational development initiatives.
• Collaborate on Catalyst Fellowship Program: promote, recruit, co-design curriculum, assign fellows, and support outcome tracking and reporting.

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