Positively Partners

Director

• Oversee a team of 8-12 employees (currently nine direct reports), providing a safe and welcoming team environment and ensuring employee growth and development by providing regular coaching, guidance and feedback.
• Provide regular 1:1 supervision to give feedback, discuss performance and professional growth, and address concerns — coaching team members on their development rather than directing the day-to-day of their project work.
• Potentially, coach and support senior managers (M3s) in their own supervision of others, modeling strong supervisory practice and building their confidence and capability as people leaders.
• Establish and track team goals, timelines and deliverables, and ensure alignment with organizational and departmental strategic goals.
• Determine performance ratings, recommend compensation (merit increases) for direct reports, and manage performance issues if necessary.
• Conduct regular performance reviews, provide timely and constructive feedback, and coach team members to success.
• Identify and address performance concerns directly and with care, developing action plans and implementing performance improvement plans when needed.
• Drive staff development through individual support and guidance around professional development activities, project work, training opportunities and continuing education.
• Recognize and celebrate achievements and outstanding performance to motivate and inspire the team.
• Foster a cohesive, team-oriented culture — identifying shared priorities, working together to accomplish them, celebrating successes and adjusting course when things are not working — rather than a collection of individual efforts.
• Build trust and buy-in through a relational, collaborative leadership approach; help team members understand the “why” behind decisions rather than relying on authority.
• Create a positive, supportive and inclusive work environment that values diversity, equity and inclusion and prioritizes employee well-being and work-life balance.
• Facilitate mentorship, knowledge sharing and best-practice exchange among team members, in collaboration with Project Directors.
• Fairly and effectively manage conflict, implementing resolution strategies that maintain a positive and productive work environment.
• Help build a more formal and consistent infrastructure for people management at the departmental level, including how we monitor and manage performance, celebrate successes and measure results.
• Propose, design and champion new systems and processes with an entrepreneurial mindset, bringing colleagues on board and operationalizing practices so they are consistent across the department.
• Continuously assess the department’s structure, processes and performance to identify and implement opportunities for improvement.

Director, Practice Improvement

Operations

• Provides strategic and operational leadership for Upstream’s Development and External Affairs department
• Ensures the systems, planning processes, and team coordination to achieve revenue goals
• Leads the operating strategy for the Development & External Affairs team
• Integrates donor engagement strategy with organization strategy
• Oversees team systems and operations
• Tracks progress toward goals and recommends adjustments
• Leads fundraising activities and donor communications
• Oversees operational prioritization and donor engagement strategies
• Develops annual operating plan goals and KPIs for the team
• Oversees training for transformational fundraising capabilities

Vice President of Development, External Affairs Strategy, Operations

Chief Marketing Officer

• Drive and refine strategic direction based on cultural intelligence tools, market analysis, foresight, and ecosystem signals.
• Own a growth agenda that translates into measurable new revenue, including up to one-third of revenue from new sources within two to three years.
• Lead the next phase of Cinereach’s brand and communications strategy, ensuring messaging, positioning, audience strategy, and marketing funnels support both mission and growth.
• Build and deepen relationships with key constituencies, creators, storytellers, partners, funders, investors, technologists, and people using narrative as a tool for impact.
• Serve as a close thought partner to the CEO and leadership team, synthesizing emerging ideas and external signals into actionable strategic choices.

Chief Strategy and Growth Officer

Executive

• Provide overall strategic direction for Stone House in partnership with the Board of Directors (Board)
• Lead, support and develop an experienced senior leadership team, fostering a collaborative, inclusive, and high-performing organizational culture
• Maintain an empathetic, accessible, and mission-centered leadership presence that honors the communities Stone House serves and the staff who show up for them every day
• Contribute to and drive the creation and implementation of a strategic plan for the organization, including a thorough analysis of existing structures and systems
• Directly supervise the Stone House senior leadership team, including the Chief Operating Officer, CDO, Chief Program Officer, ELC Director, and Director of Business and Contracts
• Partner closely with the COO, who manages day-to-day operations, real estate oversight, and complex financial structures, enabling the CEO to focus on external leadership, strategy, and mission growth
• Manage and motivate staff, inspiring a results-driven, mission-aligned, and professionally supportive environment
• Oversee key HR processes, including hiring, onboarding, performance management, compensation, and staff development in partnership with the COO
• Foster a culture of inclusion, psychological safety, and organizational belonging
• Establish goals, objectives, and operational plans in collaboration with the Board and senior staff
• Serve as Chief Licensee for the Stone House Early Learning Center
• Build and execute a bold fundraising strategy in collaboration with the Chief Development Officer, growing Stone House’s philanthropic revenue base across individual major donors, corporate sponsors, foundations, and event fundraising
• Serve as the organization’s chief external fundraiser, with donor cultivation and revenue development as a central, ongoing responsibility
• Actively cultivate and steward relationships with individual major donors, foundations, corporate partners, and public funders
• Ensure the organization’s financial stability and sustainability by maintaining healthy cash flow and adequate reserves
• Build and administer the annual budget in collaboration with the Board and COO; oversee financial management to ensure fiscal responsibility, transparency, and sustainability
• Monitor and assume overall responsibility for the fiscal integrity of the organization
• Elevate Stone House's brand and visibility across Boston's philanthropic, corporate, civic, and government communities, building new relationships that expand the organization's reach and resources
• Act as Stone House's primary public ambassador and spokesperson, presenting and promoting the organization's mission, programs, and impact consistently and compellingly
• Represent Stone House at events, conferences, media engagements, fundraising activities, and partnership meetings
• Build and maintain relationships with Boston's corporate community, elected officials, government agencies, and civic leaders
• Engage with the media through interviews, public statements, and written communications
• Maintain regular, transparent, and productive communication with the full Board of Directors, providing timely information to support informed decision-making
• Attend all Board meetings and provide reports and updates on staff, programs, financials, and organizational progress
• Implement Board policies and procedures and build staff support for Board decisions
• Partner closely with the Board on governance, strategy, fundraising, and organizational growth
• Support Board development, recruitment, and engagement, strengthening the Board’s capacity and confidence as active fundraising partners
• Serve as liaison to Westminster Washington LIHTC, Inc. and as a Member, Board of Directors of Westminster Washington NMTC, Inc.

Chief Executive Officer

• Partner with the leadership team and Board to set and execute organizational strategy, translating vision into clear priorities and measurable goals.
• Hold significant day-to-day operational responsibility for a complex, multi-program organization with a staff of 100+ and an $11M budget.
• Assess and strengthen staffing structure, ensuring the organization has the right roles, capacity, and support systems to deliver on its mission.
• Strengthen administrative infrastructure, internal systems, and cross-agency coordination to support sustainable growth.
• Ensure strong systems and processes to track compliance, reporting, and performance standards across a multi-contract government portfolio.
• Establish clear goals, metrics, and accountability structures for organizational and programmatic performance.
• Ensure the financial strength and long-term sustainability of the organization.
• Lead and expand fundraising efforts across all revenue streams, including government contracts, individual giving, foundations, corporate partnerships, and events.
• Build organizational capacity around government contract acquisition and compliance, ensuring staff has the expertise and systems needed to manage this critical funding source.
• Diversify revenue streams with a focus on increasing unrestricted funding.
• Strengthen donor and stakeholder engagement strategies beyond existing signature events.
• Oversee budgeting, financial planning, and organizational performance.
• Foster a safe, healthy, and supportive work environment for all staff.
• Build a culture of equity, accountability, transparency, and trust; ensure staff have the tools, structure, and leadership support needed to succeed.
• Strengthen programmatic outcomes and service quality, including robust data and reporting systems that demonstrate impact and inform decision-making.
• Serve as Casa Myrna's primary spokesperson and ambassador.
• Build and deepen relationships with community partners, funders–especially state and federal government agencies, and public stakeholders.
• Expand Casa Myrna's visibility and influence across the region.
• Maintain a strong and transparent partnership with the Board of Directors.

Marketing Operations

• Own the Marketing Operations roadmap, aligned to departmental and organizational priorities
• Define and maintain governance for campaign setup, tracking, segmentation, and data quality
• Serve as the primary liaison between Marketing and Enterprise Technology to translate requirements for automation, segmentation, tracking standards, lead lifecycle, and reporting
• Identify, design, and pilot responsible AI-enabled approaches — including advanced prompting and agentic workflow design — to improve operational efficiency while maintaining data quality and governance
• Build and maintain reporting that connects marketing activity to outcomes, including funnel performance, attribution, and ROI
• Own campaign taxonomy, tracking standards (UTMs, naming conventions), and KPI consistency across teams
• Develop dashboards and performance readouts; translate insights into clear optimization actions
• Partner with BI/Data, Enterprise Technology, and Business Development to improve data integrity, segmentation, enrichment, and reporting usability
• Operationalize lead-generation programs across channels with clear tracking and measurement
• Co-own lead lifecycle governance (MQL/SQL criteria, routing, SLAs) with Revenue Ops and Sales Ops
• Build and optimize lead scoring, routing, enrichment, and exception handling; monitor and resolve lead-flow issues
• Strengthen funnel visibility and attribution readiness through campaign hygiene and consistent data definitions
• Manage the marketing automation platform (Marketo), including architecture, governance, and day-to-day administration
• Design scalable automation programs including nurture, lifecycle, re-engagement, and event/webinar journeys
• Govern automation rules, triggers, personalization, segmentation logic, and reusable components to improve efficiency and consistency
• Participate in campaign kickoffs to define measurement plans, audience strategy, segmentation needs, and operational requirements
• Translate marketing-ops concepts into clear guidance, training, and documentation for non-technical partners
• Ensure all campaigns and messaging are standardized and reportable in a systematic way across platforms — from ad to email to web page to lead intake

Director, Practice Improvement

Vice President of Development, External Affairs Strategy, Operations

Chief Strategy and Growth Officer

Chief Executive Officer

Chief Executive Officer

Marketing Operations Lead