Popl

Account Manager

• Own and drive Net Revenue Retention (NRR): Ensure customer retention and expansion to maximize revenue growth.
• Manage renewals: Proactively engage with customers to secure timely contract renewals.
• Identify expansion opportunities: Work with customers to upsell and cross-sell solutions that align with their business needs.
• Maintain Product Knowledge: Gain deep understanding of multiple products and be confident communicating their value
• Collaborate cross-functionally: Partner with Account Executives and Customer Success Managers to deliver a seamless customer experience.
• Monitor customer health: Track engagement metrics, adoption trends, and risk signals to proactively address challenges and identify areas for growth
• Negotiate contracts: Ensure favorable terms while maintaining strong relationships.

Mid-Market Account Manager

Account Executive

• Handle high-quality inbound leads generated from marketing campaigns, BDRs, and conferences, qualifying and converting them into happy Popl customers.
• Build and maintain a robust sales pipeline by accurately tracking and updating opportunities in Salesforce.
• Develop and nurture relationships with key decision-makers and stakeholders within target accounts.
• Conduct compelling product demonstrations to showcase the value of Popl’s solutions.
• Consistently meet or exceed monthly and quarterly sales targets.
• Stay informed about industry trends, competitive landscape, and emerging opportunities to strategically position Popl’s offerings.
• Work closely with the marketing, product, and customer success teams to ensure a seamless customer journey and continuous improvement of our sales process.

Account Executive – Mid-Market

Software Engineer

• Write and push code for both iOS and Android apps using React Native
• Attend daily stand-ups with the engineering team
• Work with other engineers on using APIs, documentation and tests
• Learn a lot and grow with us as we hire more developers

Mobile App Developer

Product Marketing

• Own product update and launch narratives
• Build Sales and Customer Success enablement content
• Regular audits of product marketing content
• Support webinars and customer education
• Tighten the feedback loop with leadership

Senior Product Marketing Manager

Marketing

• Qualify Leads: Engage inbound leads and prospect new accounts via email, LinkedIn, phone, and in person at events
• Own First Touch: Be the first point of contact for potential customers, understanding their pain points and clearly articulating how Popl can help
• Drive Pipeline: Set qualified meetings for our Account Executives and help fuel our revenue engine
• Travel for Events: Attend industry trade shows and conferences
• CRM Hygiene: Keep Salesforce organized and updated with accurate contact and opportunity data
• Collaborate: Work closely with our sales, marketing, and product teams to continuously improve messaging and process

Field Marketing Representative

Financial Planning and Analysis

• Own and maintain protocols related to financial operations, ensuring accuracy, consistency, and scalability as the company grows
• Spend approximately 50% of your time on Accounts Receivable, partnering closely with the Accounts Receivable Manager to track outstanding balances and follow up with customers to ensure timely payment
• Communicate directly with customers and vendors regarding invoices, payment status, billing questions, and resolutions
• Manage Accounts Payable, including tracking vendor invoices, obtaining internal stakeholder approvals, and ensuring timely and accurate payments
• Coordinate contract renewals by tracking upcoming renewal dates and partnering with business stakeholders to ensure contracts are canceled, renewed, or renegotiated on time
• Manage intake of new vendors, ensuring billing information is collected, approval workflows are established, and documentation is properly maintained
• Oversee all tax-related activities, including corporate taxes and sales taxes, in partnership with our external financial firm and fractional CFO
• Review and approve employee expense reports and help maintain and enforce the policies that govern employee spending
• Assist our external financial firm and fractional CFO with accounting-related responsibilities, reconciliations, reporting, audits, and ad hoc requests
• Identify opportunities to improve financial workflows, controls, and systems as the company scales

Financial Operations Specialist

Backend Engineer

• Write and push code for the Popl Backend
• Work with other engineers on using APIs, documentation and tests
• Monitor logs and resolve any issues quickly
• Collaborate with the team regarding infrastructure decisions
• Attend daily stand ups with the engineering team (We promise we are fun :))
• Learn a lot and grow with us

Senior Backend Engineer

Frontend Engineer

• Write and push code for web desktop apps using React
• Suggest and implement improvements to our frontend codebases
• Attend daily stand-ups with the engineering team (We promise we are fun :))
• Work with other engineers on using APIs, documentation and tests
• Mentor and lead other frontend engineers
• Learn a lot and grow with us

Lead Frontend Engineer

Recruitment

• Own full-cycle recruiting from role intake through offer, start date, and onboarding coordination
• Partner closely with hiring managers to conduct new role intakes, align on requirements, and advise on hiring strategy
• Manage and optimize our Applicant Tracking System (ATS), ensuring accurate data, efficient workflows, and strong reporting
• Act as the primary point of contact for candidates throughout the interview process, from application to start date, including all interview scheduling and communication
• Develop and continuously improve candidate assessment strategies, including interview frameworks, take-home assignments, and exercises that better evaluate skills and role fit
• Elevate the overall candidate experience by creating clear, thoughtful, and engaging processes and touchpoints
• Establish and document recruiting processes, best practices, and metrics to support scale

Talent Acquisition Recruiter

Sales Development Rep

• Call Warm Leads & Book Meetings: Engage warm marketing leads via phone, email, and LinkedIn to book demo meetings for our sales team
• Own First Touch: Serve as the first point of contact for potential customers, uncovering pain points and clearly communicating how Popl helps teams win in-person
• Drive Pipeline: Set high-quality meetings for Account Executives and directly contribute to pipeline and revenue growth
• Content Creation: Record your best sales calls and collaborate with marketing to publish LinkedIn content twice per week to drive brand awareness and inbound demand
• Outbound Prospecting (After Ramp): Progress into outbound and cold outreach, targeting event marketers, new event hires, and companies investing in events & conferences
• CRM Hygiene: Maintain accurate and organized records in HubSpot & Salesforce, ensuring clean data across contacts and activities
• Collaborate: Work closely with sales, marketing, and leadership to refine messaging, targeting, and outreach strategy