Popl

QA Engineer

• Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly.
• Collaborate closely with product, engineering, and customer success teams to communicate issues and verify fixes.
• Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl.
• Organize and prioritize feature requests and bug reports to help guide our product roadmap.

Quality Assurance Analyst

Digital Marketing

• Own SEO & AI search visibility
• Manage paid media & agency performance
• Drive email marketing
• Optimize the website
• Direct content strategy
• Build measurement & executive reporting
• Manage contractors & vendors
• Own budget allocation

Senior Digital Marketing Manager

Revenue Operations

• Own the Revenue Engine: Architect and run the systems, processes, and reporting that power the full funnel across marketing, sales, and customer success.
• GTM Tech Stack: Own Salesforce and the surrounding tooling, ensuring our stack is clean, integrated, and built to scale.
• Forecasting & Analytics: Build accurate forecasting models, pipeline analytics, and dashboards that give leadership a real-time view of the business.
• Planning & Design: Lead territory design, quota setting, and commission/comp plan structures that align incentives with company goals.
• Process & Data Integrity: Define lead routing, SLAs, and data hygiene standards so every record is trustworthy and every handoff is seamless.
• Cross-Functional Alignment: Partner closely with Sales, Marketing, CS to drive operational rigor.
• Set the Foundation: Establish RevOps best practices and scalable infrastructure from the ground up, laying the groundwork for the function as the company grows.

Head of Revenue Operations

Solutions Engineer

• Join live customer calls—especially for new accounts that need fast onboarding or setup support
• Guide customers through technical steps such as CRM integration walkthroughs, field mapping, enrichment workflows, and lead routing logic
• Run ad hoc onboarding sessions or “office hours” to unblock customers in real-time
• Support CSMs by assisting on the technical aspects of implementation
• Help configure Popl for unique customer use cases that require specialized workflows or data logic
• Translate customer requirements into actionable setup recommendations
• Partner with the Integrations Program Manager to share real-time customer feedback and edge-case patterns
• Act as an internal resource for teammates needing support on technical topics or product configurations
• Participate in cross-functional enablement sessions to increase fluency across the broader CX and GTM orgs

Quality Assurance Analyst

Senior Digital Marketing Manager

Head of Revenue Operations

Customer Solutions Engineer